Isla Caja de Muertos Luxury Vacations

Everything is 10 times more expensive compare to any other place I visites

I arrived to find the room infested with cockroaches and I communicated with the owner who would tell me she would be sending over here assistant to show me another room. That room was also found to be inadequate as the walls were had been painted to hide mold, which could be seen coming through the paint. I contacted t h e thethe woman again and told herI would be leaving the hotel and that she should refund me the cost of the hotel. She refuses to refund me the money. She said my standards were to high. That I should have been comfortable sleep with cockroaches. Hotels. Com contacted the woman and told me she refused to refund the money. I have since contacted my card and placed a dispute.

Me and my husband enjoy our stay very clean the room smelled so good the staff was amazing and so nice and friendly the only thing I suggest is to put up a shower door because the water spills onto the floor other than that amazing place to stay if you are visiting Puerto Rico will stay again 10/10

Out door pool and staff were amazing

Everything is 10 times more expensive compare to any other place I visites

Out door pool and staff were amazing

I reserve a deluxe suite form my family and instead at check in they gave me two rooms. With kid with special needs and a toddler it was difficult to change hotel at the time. The hotel and staff were good. But at reception they didn’t gave any other options or explanation of why the gave two room instead of the suite so my whole family could be together all the time