Puerto del Carmen Kid friendly Vacations

Good points: we were given a complimentary upgrade. The bed was very comfortable. The bathroom was good, very clean with an excellent shower. The sangria was nice. Not so good points: Wallpaper was pealing off the wall. Extremely high prices for drinks with our meal. Only water was free in the evening. A small glass of any soft drinks was 6€. The hotel is vast, and I found it difficult to get back to our room initially, but we were only there for one night. For us, the music around the pool was too loud, and the sunlounger areas were heaving with people, so we went to the beach instead. Despite giving our credit card details on check in, we obviously had communication difficulties as we ended up paying for every drink by credit card. We will not be returning to this hotel.

The food was excellent great variety Rooms were dated but clean Air conditioning was a fan Staff worked very hard

Hotel was lovely and so were the staff, just needs more entertainment in day music at the pool would of been great apart from that our stay was excellent.

We have had an amazing

The food was excellent great variety Rooms were dated but clean Air conditioning was a fan Staff worked very hard

Average. Whilst we appreciated the room upgrade due to a leaking toilet in the original room, everything else was just average. The phone was broken, as was the fridge, after the toilet episode in the first room, I just couldn't be bothered to speak to reception again as they weren't particularly friendly. The room was not clean. The back pool was generally nice and quiet. I felt like a burden when I spoke to any of the staff that I tried to keep interactions to a minimum, this is a shame when it is your holiday .