Jalisco intérieur − Voyage pas cher

Brand new hotel in the centro historico. The hotel itself is very good, the rooms are cozy and well decorated. The hotel has a restaurant with a rooftop patio, which is not common in this area. Staff is attentive and very helpful. However, this as nothing to do with the hotel itself but the hotel is located in Degollado Square, which can be sketchy after dawn. Just be careful if you go out or come back at night.

Es un lugar muy bonito pero me gustaría que ampliaran el servicio de carrito para traslados

I arrived at noon after a 12-hour journey, and the room wasn’t ready. I was told to wait a few hours due to the World Cup. After waiting, eating, and returning, I faced repeated delays. They asked for my information twice, missed multiple promises, and still didn’t deliver. Management falsely claimed a 4 p.m. check-in policy that didn’t exist, contradicting the front desk who had stated 3 p.m. Management didn’t care about his staff’s integrity and avoided accountability in a carousel of insincere communication. He couldn’t back his claims and offered a breakfast that meant nothing to me. In the end, I’d give one star to top management for their lies and failure. But I would give five stars to the hardworking staff—the real angels—who do their best while management lets them down.

Tuvimos una estancia muy acogedora buen servicio y trato del personal y limpieza