Puntarenas All inclusive Vacations

Wonderful hotel - spread over large property, latge room, clean, great staff, great pool with wonderful view. Recommended.

Our stay at Gaia Hotel & Reserve was wonderful, but what truly made it exceptional was the outstanding level of service. From the moment we arrived, we were incredibly impressed by the warmth, professionalism, and genuine attentiveness of the entire staff. You can tell that providing exceptional service is part of the culture of this hotel. Everyone made us feel welcomed, cared for, and completely at ease throughout our stay. A few people especially stood out: Chris at the front desk and concierge was fantastic—always attentive, knowledgeable, and ready to help. Oscar was wonderful from the moment we arrived, helping with our luggage and transporting us around the property with such kindness and a great attitude. The restaurant staff was equally impressive, especially Abraham and Jack, along with the rest of the team, who were consistently warm, helpful, and attentive. The property itself is beautiful, but for us, the people were the true highlight. Exceptional hospitality and a level of service that we will absolutely remember. Thank you to the entire Gaia team for making our stay in Manuel Antonio so special!

Staff were great. We booked the plunge pool suite which unfortunately did not have any desk so we had to downgrade to a junior suite. The plunge pool was quite cold and dirty though anyways so we wouldn't have used it. Location is nice. The pool is small like a 1-2 person max with 2 loungers. Hotel overall is clean and it's a steep walk to town but a taxi is around 2500 CRC. They did provide a dining credit for the 2 meals I had with my wife at the restaurant, which is fair since it was my fault for booking the plunge pool room without confirming it had a desk. Restaurant is really nice, a bit pricey but quality wholesome food. We don't drink so we avoid all inclusives.