Greece Adults Only Vacations

Very outdated but the staff were friendly

Beautiful and clean.

Our stay at this hotel was completely ruined by the shocking customer service we received. After housekeeping entered our room, a valuable necklace we had safely stored in a hidden bag disappeared. I’ll let readers draw their own conclusions. When we reported it, we were repeatedly interrupted, talked over, laughed at and smirked at by reception. Instead of showing empathy, they made us feel like we were the problem. We were given conflicting instructions throughout: first they said they would call the police, then changed their minds when I agreed, insisted on speaking to the manager, told us to search the room again, and eventually sent us to the police station ourselves. I also asked for the receptionists’ names and, as I tried to note them down, they covered their name badges, which only added to my concerns. After completing the police report, I asked to speak to the general manager in reception so the conversation could take place professionally, given our experience with the reception staff. Instead, I was told it had to take place in her office behind a closed door, where she repeatedly talked over us and even said she was proud of how her staff had handled the situation. If this is the standard of customer service expected by management, it’s no surprise the reception staff behaved the way they did. She also claimed there were no negative reviews about customer service, yet it took me less than two minutes to find several describing very similar experiences.

Perfect luxury i formal modern boutique hotel for mother and 18 year old daughter 6 day stay.

Very poor English skills and absolute zero knowledge of other languages can be challenging for guests who do not speak English. The pool is miniature, shallow, and there is a huge lack of order regarding sunbed reservation (be prepared that some jerk will simply throw away your towels and lie on your sunbed while you are in the restroom or getting a drink, and the staff won't do anything about it). The animation program is also very poor. The food is repetitive, but you won't stay hungry. Local drinks are terrible, juices are overly sweet, and you won't see a lemon even in traces. You cannot get a fresh lemonade even for money. The guy who drives the golf cart to the beach (better known as Habibi) is an absolute gem of a man. The rooms are clean, and the maid comes every day. You only get water upon arrival; later you have to buy it. Sunbeds and umbrellas on the beach are charged. Realistically, I would barely give this hotel three stars.

Very outdated but the staff were friendly

Beautiful and clean.

Perfect luxury i formal modern boutique hotel for mother and 18 year old daughter 6 day stay.

Our stay at this hotel was completely ruined by the shocking customer service we received. After housekeeping entered our room, a valuable necklace we had safely stored in a hidden bag disappeared. I’ll let readers draw their own conclusions. When we reported it, we were repeatedly interrupted, talked over, laughed at and smirked at by reception. Instead of showing empathy, they made us feel like we were the problem. We were given conflicting instructions throughout: first they said they would call the police, then changed their minds when I agreed, insisted on speaking to the manager, told us to search the room again, and eventually sent us to the police station ourselves. I also asked for the receptionists’ names and, as I tried to note them down, they covered their name badges, which only added to my concerns. After completing the police report, I asked to speak to the general manager in reception so the conversation could take place professionally, given our experience with the reception staff. Instead, I was told it had to take place in her office behind a closed door, where she repeatedly talked over us and even said she was proud of how her staff had handled the situation. If this is the standard of customer service expected by management, it’s no surprise the reception staff behaved the way they did. She also claimed there were no negative reviews about customer service, yet it took me less than two minutes to find several describing very similar experiences.

Beautiful and clean.

Very outdated but the staff were friendly

Andronikos was amazing! Do not think any further, book this hotel!