Find hotels in Waterman, IL from CA $96

"The staff is always very ki"

"This is the worst hotel I've ever been too. They didn't give me my refund after telling me verbally they would after booking through a 3rd party! We needed a pool to help my cheerleader relax her muscles after her competitions... I had called ahead of time ofc because we needed the pool especially and only getting that one because. I get there and the pool is closed and had been for awhile tho I was told by both 3rdparty and they lied to me saying I would be refunded, but had to go through the 3rd party because they couldn't give me even a discount they said when I got there.. so 3rd party called to confirm my refund they told me I would get and they said they didn't say that, so I didn't get nothing. I am super upset, and would give this so many negative stars.. it was upsetting and made my daughter hurt even. It wasn't a good stay and I am very very upset I didn't get my refund. They literally said they couldn't even give me a discount at the front desk... so I know I was getting refunded after they said. The property lied to my third party... so this place lied. I will never go to any hotels linked to this one, maybe if they refunded.. it was horrible . 😢 I'm so sad and felt horrible for my kiddo when it's a must for our competitions. Their breakfast was pretty much gone in the morning and didn't stock back up though it wasn't the end either. I'm in shock how they said I would get refunded and then didn't. It was 130 they could have just refunded.. I'm pretty upset."

"They were under construction when I was there and was not informed of this when I booked."

"Breakfast was mediocre."

"There wasn’t a coffee pot in the room"

"Clean room. Comfortable, great location, excellent staff. Great price."

"Check was quick and smooth, I really appreciated the staff allowing me to pick a preferred floor as well as getting us a room next to my sisters! Everything was very clean and well kept. Breakfast was a bit clustered with the waffle irons being right next to the main dishes, the line would flow much quicker if the waffles were completely separate. The plates and cups were also empty for longer periods before being restocked adding to the line backup."

"The hot tub was not working. Very unfortunate since the hot tub was one of the reasons we chose this hotel. We did not eat breakfast so cannot comment on the food. Thursday night was great. Friday night was terrible. There was loud music & noise until 4:30am. I didn’t get to sleep until 5:00. "

"Dia did a wonderful job welcoming us to the hotel and to Yorkville. She was very professional and courteous. She explained the amenities, free beverages and breakfast available. Property was very clean and comfortable. Would stay again!"