Santa Chiara Hotel

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Luxury
4.5 star property
9.4

Exceptional

Luxury waterfront retreat on the canal

Stunning Grand Canal views greet guests from soundproofed rooms framing Venice's bustling waterways. Steps from Piazzale Roma, the hotel offers easy access to vaporetto stops and airport buses. Unwind at the bar/lounge or relax on the scenic rooftop terrace overlooking the canal.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, City View

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Canal View (Canal Grande)

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

A bedroom with a large bed, wooden beams, a window with curtains, a bedside table with a lamp, and a chair.

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(24 reviews)
  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room, Canal View (Canal Grande)

A hotel room with a large bed, a view of the city, and a pink floral wallpaper.

Deluxe Double Room, Canal View (Canal Grande)

8.4 out of 10
Very good
(9 reviews)
  • Canal view
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Single Room, City View

A hotel room with a tufted headboard, a bed with a white bedspread, a bedside table with a lamp, and a view of a window with curtains.

Deluxe Single Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Triple Room, City View

A bedroom with a large bed, wooden beams, a window with curtains, a bedside table with a lamp, and a chair.

Deluxe Triple Room, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free wired internet

View all photos for Suite, City View

A hotel room with a wooden desk, a cushioned sofa, a television mounted on the wall, and a framed painting.

Suite, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

A bedroom with a large bed, wooden beams, stone arches, and a painting on the wall.

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

9.2 out of 10
Wonderful
(12 reviews)
  • Canal view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

A hotel room with a bed, a bedside table with a lamp, and a window with curtains.

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Suite, Canal View (Grand Canal)

A bedroom with a large bed, wooden beams, a glass door, and a small table with books.

Suite, Canal View (Grand Canal)

10.0 out of 10
Exceptional
(2 reviews)
  • Canal view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

A bedroom with a large bed, wooden beams, a balcony with a table and chairs, and a view of buildings.

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

A bedroom with a large bed, wooden beams, stone arches, and a painting on the wall.

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • Canal view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free wired internet

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $216
CA $248 total
includes taxes & fees
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About the area

Located in Santa Croce, a neighborhood in Venice, Santa Chiara Hotel is in a shopping district and on the waterfront. Piazzale Roma and Basilica di Santa Maria Gloriosa dei Frari are notable landmarks, and if an activity is on the agenda, check out Port of Venice. Grand Canal and Teatro La Fenice are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours and golfing. Visit our Venice travel guide
Map
Santa Croce 548, Venice, VE, 30135

What's nearby

  • A canal with boats and buildings along the water.
    Grand Canal
    1 min walk - 0.0 km
  • A bridge over a canal with buildings and a green dome in the background.
    Piazzale Roma
    1 min walk - 0.1 km
  • A harbor with multiple cruise ships docked, a large yacht, and a cityscape with colorful buildings.
    Port of Venice
    10 min walk - 0.8 km
  • A stone bridge with arches over a canal, surrounded by historic buildings.
    Rialto Bridge
    18 min walk - 1.5 km
  • Tronchetto Waterbus Stop
    11 min walk - 1.0 km

Getting around

  • Venice Santa Lucia Station
    6 min walk
  • Venezia Tronchetto Station
    15 min walk
  • Marco Polo Airport (VCE)
    21 min drive

Restaurants

  • KFC
    4 min walk
  • Bistrot S. Lucia
    6 min walk
  • Snack Bar La Bauta
    4 min walk
  • trattoria vinatier
    3 min walk
  • bArCollo
    4 min walk

About this property

Santa Chiara Hotel

  • Luxury family-friendly hotel near Grand Canal
  • Located close to Piazzale Roma and Basilica di Santa Maria Gloriosa dei Frari, Santa Chiara Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
    • An elevator, wedding services, and tour/ticket assistance
    • Free newspapers, a front-desk safe, and multilingual staff
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guestrooms at Santa Chiara Hotel boast thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Rainfall showers, bidets, and tubs or showers
    • 40-inch Smart TVs with satellite channels
    • Childcare services, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 100 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 22 lbs per pet

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Santa Chiara Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Santa Chiara Hotel?

As of Sept 18, 2026, prices found for a 1-night stay for 2 adults at Santa Chiara Hotel on Oct 11, 2026 start from CA $604, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for EUR 100 per day. Limited spots are available.

What time is check-in at Santa Chiara Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Santa Chiara Hotel?

Check-out is at noon.

Does Santa Chiara Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Santa Chiara Hotel located?

This family-friendly Venice hotel is located on the waterfront, just steps from Grand Canal and Piazzale Roma. Port of Venice and Basilica di Santa Maria Gloriosa dei Frari are also within 10 minutes. Venezia Tronchetto Station is 15 minutes by foot and Venice Santa Lucia Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Chiara Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 301 out of 402 reviews
Rating 8 - Good. 67 out of 402 reviews
Rating 6 - Okay. 16 out of 402 reviews
Rating 4 - Poor. 12 out of 402 reviews
Rating 2 - Terrible. 6 out of 402 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful & accommodating especially to US visitors. Excellent location to walk to restaurants & sites.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was great,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station for a one night stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. This hotel is about the best location you can get and is beautiful top to bottom. We plan to come back to Venice in a couple years time and we will definitely be staying here again when we do!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was exceptional, friendly and very helpful. Rooms were clean and well furnished. Hotel was centrally located and easy to access transportation hubs. Daniel at the front desk was extremely knowledgeable and helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location—close to train station, busses and especially the water taxis. Rooms and bathrooms were very nice! Staff at front desk was extremely helpful and went above and beyond to make sure everything met our expectations. Highly recommend this property if you’re staying in Venice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and location was prime
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, room was clean and spacious! Loved our stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This, to my wife and I, is a hidden gem. We loved the location as you could easily walk to hotel from buses, taxi's or train, no need for water transport. There are plenty of good places to eat near by (within 10 minute walk). Rooms were very nice and priced well. In particular Lorenzo at the front desk was exceptional in his friendliness and helpfulness for anything we had questions on or needed. This from the original booking and messaging on info and questions to in person help. You can walk within 30 minutes of less to most anywhere you wanted. Hopefully we will be back and this is where we would stay.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and attentive.. stayed here to take advantage of both “land” travel (to the lakes and Verona) and local transit - plz Roma stop right outside the door! Perfecto!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Use “get your guide app” Airport transfer was so simple and easy with instructions - Vince bus transfer Marco Polo airport and city by ATVO . 25 steps away from hotel. Water bus has day pass will transfer you all over island really close. People mover is really close for cruise port. Best breakfast ever! Staff was really nice.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel with an excellent staff. Would recommend this hotel to anyone wanting to stay in Venice. Easy to get to and a perfect base for exploring this historic and beautiful city.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Incredibly attentive staff - best experience I’ve ever had with staff attending to every question and anticipating needs. The breakfast was lovely with delicious omelets and cappuccinos. Good gluten free and dairy free options as well. Highly recommend!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room, perfect location, excellent staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, with friendly and helpful staff, in a convenient location in Venice, right on the Piazzale Roma. Just steps from where our van transport dropped us off and just steps to catch the Airport Bus the next morning. A great breakfast too! Would definitely stay there again when in Venice!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The room is quite spacious and comfortable. The balcony was especially large and lovely, and I spent time out there every day during my four-day stay. The staff were also very friendly and helpful. Cons: The toilet does not flush toilet paper properly, even when holding down the flush button for a long time. The bathtub also drains very slowly after taking a shower. The elevator is very small, and if you stay in one of the balcony rooms on the top floor, you have to get off the elevator and walk up another flight of stairs, which is inconvenient. The hotel is quite far from the city center, but there is a vaporetto (water bus) stop right in front of the hotel, which makes getting around convenient. There are also several excellent restaurants just one block away, including Seltz Bistrot, which I really enjoyed.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, day staff was incredibly helpful, great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional, hotel was very clean, amenities as expected
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, incredibly convenient location for getting to airport and yet still staying in the historic city. Friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! 3 women traveling and it felt very safe. The staff was amazing. The stopper for the bathtub wouldnt work, within minutes they found another one and brought it to the room. The shower was amazing with great water pressure. The room was spacious. We loved having the coffe machine and a good sized refrigerator. The beds were comfortable and the a/c was cold. The location was perfect, close to the train station, water bus, supermarket and taxi stand. The hotel offers a luggage Porter for a reasonable price, it was worth it! We will be staying here again, it was perfect!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Perfect location, helpful and friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Beautiful property, amazing room and outstanding service every day!!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with a beautiful picture view. Staff was very helpful. Great location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location, friendly and helpful staff. My best recommendation.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to the main bus terminal and a good launching point to the city. The staff was super kind and helpful.
Stayed 1 night in Oct 2025