Title: Ecotel Quinta Regia (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182190&destination=Valladolid%2C+Yucat%C3%A1n%2C+Mexico&selected=2127162&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ecotel Quinta Regia Families splash in the pool while others rally on the tennis court at this city center hotel where attentive staff and delicious meals await guests. ## Photo gallery for Ecotel Quinta Regia ![Outdoor pool, sun loungers - Ecotel Quinta Regia (Valladolid)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/7e236685.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Ecotel Quinta Regia (Valladolid)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/e50d1480.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 King Bed - Ecotel Quinta Regia (Valladolid)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/6c97c3bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 King Bed | View from room - Ecotel Quinta Regia (Valladolid)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/4aa2d768.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Ecotel Quinta Regia (Valladolid)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/d70c6d62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ecotel Quinta Regia sits in the vibrant city center, offering a refreshing pool and convenient access to nearby attractions. Kids enjoy the arcade while parents relax. El Mexicano restaurant serves all three daily meals, and the café provides a perfect spot for coffee breaks. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2127162&PinnedHotelID=2127162&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Garden view Showing 9 of 9 rooms ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/9bc89099.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed - Garden view - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Bedrooms (Master) ![Suite, 2 Bedrooms (Master)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/bab10a72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Master) - Garden view - 646 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds OR 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/4b0dbee2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 8.6 Excellent 10 reviews - Garden view - 280 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/a1e7b4df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed - Garden view - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/88889758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 10.0 Exceptional 2 reviews - Garden view - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room Standard ![Down comforters, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/8283d723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 2 ### View all photos for Triple Suite Junior ![Down comforters, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/7e4c327e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Junior - Sleeps 2 ### View all photos for Quadruple Room Standard ![Down comforters, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/ddb44be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - Sleeps 4 ### View all photos for Family Suite -6 guests- ![Down comforters, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127162/a70e63d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -6 guests- - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-Ecotel-Quinta-Regia.h2127162.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-Ecotel-Quinta-Regia.h2127162.Hotel-Information) ## About the area Located in Valladolid, Ecotel Quinta Regia is in the city center. Museo de San Roque and Convent de San Bernardino de Siena are local landmarks, and the area's natural beauty can be seen at Cenote Zaci and Francisco Canton Rosado Park. Take an opportunity to explore the area for outdoor excitement like ecotours. [Visit our Valladolid travel guide](https://www.expedia.ca/Valladolid.dx182190) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69819%2C-88.20139&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vw_ZXSBBO0BRwKMnsia5-map3Bs=) Calle 40, 160A por 27, Centro, Valladolid, YUC, 97780 ### What's nearby - ![Cenote Zaci](https://images.trvl-media.com/place/6289175/5bb778eb-46a0-40d4-82d6-e8e5a60f41f1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Zaci 13 min walk \- 1.1 km - ![Cathedral of San Gervasio](https://images.trvl-media.com/place/6289188/0371ce60-6d38-4235-b9af-87b40995776b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of San Gervasio 15 min walk \- 1.3 km - Mercado Municipal 11 min walk \- 1.0 km - Valladolid Municipal Palace 14 min walk \- 1.3 km - Calzada de los Frailes 18 min walk \- 1.5 km ### Getting around - Mérida International Airport (MID) 124 min drive ### Restaurants - All Natural jugos & licuados 1 min walk - Loncheria Olich 5 min walk - La sirenita 11 min walk - Canto Encanto 12 min walk - La palapita de los tamales 6 min walk ## About this property ### Ecotel Quinta Regia Family-friendly hotel in the city center Consider a stay at Ecotel Quinta Regia and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. The on-site restaurant, El Mexicano, offers breakfast, brunch, lunch, and dinner. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking and extended parking - An outdoor tennis court, express check-out, and express check-in - A porter/bellhop, a front-desk safe, and meeting rooms - Guest reviews say great things about the helpful staff Room features All 110 rooms feature comforts such as first-run movies and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Pillowtop mattresses and down comforters - Bathrooms with designer toiletries and showers - HDTVs with premium channels and first-run movies - Private yards, daily housekeeping, and desks ## Similar properties ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74510000/74503900/74503867/1a8666e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real Hispano Valladolid - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 581 reviews CA $119 CA $147 total includes taxes & fees May 1 - May 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=74503867&PinnedHotelID=74503867&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/106000000/105230000/105224100/105224040/6cc3e7f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kuxtal Valladolid - Pool - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 114 reviews CA $52 CA $62 total includes taxes & fees May 1 - 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Free extended parking on site - Limited onsite self parking ### Food and drink - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - El Mexicano ### Things to do - Arcade/game room - Children's pool - Gym - Library - Outdoor pool - Outdoor tennis court - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Spa - In-room massages ### Accessibility - No elevator ### More - 2 floors - 4 buildings - Ballroom - Banquet hall - Built in 2000 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - First-run movies - HDTV with premium cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 150 per stay Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: MXN 150 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Ecotel Quinta Regia Ecotel Quinta Regia Hotel Ecotel Quinta Regia Hotel Valladolid Ecotel Quinta Regia Valladolid Ecotel Quinta Regia Resort Valladolid Ecotel Quinta Regia Resort Ecotel Quinta Regia Hotel Ecotel Quinta Regia Valladolid Ecotel Quinta Regia Hotel Valladolid ## Frequently asked questions ### Does Ecotel Quinta Regia have a pool? ### How much does it cost to stay at Ecotel Quinta Regia? ### Is Ecotel Quinta Regia pet-friendly? ### How much is parking? ### What time is check-in at Ecotel Quinta Regia? ### What time is check-out at Ecotel Quinta Regia? ### Where is Ecotel Quinta Regia located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ecotel Quinta Regia Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 199 8 - Good 152 6 - Okay 47 4 - Poor 11 2 - Terrible 12 ## Reviews Verified ### 10/10 Excellent #### Jessica Feb 6, 2026 Liked: Cleanliness, property conditions & facilities Excellent! Friendly staff, very clean, delicious food ##### Jessica Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Maria Feb 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful hacienda in a good location with great parking. Nice staff. Nice big room with fantastic bed. Pool chair cushions and table chairs need updating. ![](https://a.travel-assets.com/ugc/hotel-reviews/56cf1791-ec15-468c-9048-696d5f235664-1770750972537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Gregory Feb 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities This hotel is an incredible example of Colonial architecture and could never be built today. The place was spotless, the rooms incredible and the staff friendly. Being surrounded by a cultivated and manicured forest in the middle of town made it seem far removed from the inner city where it's located. ##### Gregory Stayed 2 nights in Feb 2026 Verified ### 6/10 Okay #### Bertha Jan 3, 2026 Liked: Property conditions & facilities The sink had a water leak. We had to go to ask 3 times for toilet paper and towels. They don’t leave enough paper in the room. They don’t have an iron in the room and you have to leave a deposit in order to borrow one. I must say that the employees were very helpful and kind at all the times. ##### Bertha Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Yoilan Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view inside the hotel is beautiful. Rooms are very clean. Restaurant available since very early. Staff very friendly. Property is close to the center. Big and safe parking area. The best thing is the affordable price. Good option for family ##### Yoilan Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### nathan C. Jan 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Service What makes this hotel special is the excellent service. Margarito is my go to guy at the restaurant because he goes above and beyond what is asked of him. ##### nathan C. Stayed 7 nights in Jan 2024 Verified ### 10/10 Excellent #### nathan C. Jan 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Service My team stays at the Hotel because of the excellent service. My friends like Margarito go out of their way to serve. ##### nathan C. Stayed 5 nights in Jan 2024 Verified ### 8/10 Good #### Tyler Feb 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed for 3 nights 4 days. Rooms were amazing. We had the top floor facing the water park. Balcony was huge with warm pool on it. Kids loved the water park. Monkeys were an exciting addition to our trip. Food was great. Nightlife was dull. All on all we totally recommend this hotel. ##### Tyler Stayed 1 night in Jan 2024 Verified ### 6/10 Okay #### Jillian Jul 4, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Beautiful garden and grounds, but a ways out. Very much a "bare bones" property; rooms have no fridge, and there is no hot water for showers. The cleaning staff would constantly turn off our AC (although we'd turned it up when we left) so the rooms were stifling when we'd return from our excursions. Front desk staff (outside of Danielu - who was lovely!) did not speak English, but were happy to help via google translator. Pool was nice and cool and the rooms were clean and sufficient. We did not eat at the restaurant, but the staff there overcharged me for a bottle of water (the front desk didn't have any for sale regardless of their signage) and then cheated me on the change\~ So I guess that's a thing - the taco restaurant across from it was delicious and we found a bodega in town for future water purchasing needs. ##### Jillian Stayed 2 nights in Jun 2025 Verified ### 6/10 Okay #### Malcolm Dec 22, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### 1-night family stay Pros: Very clean. Spacious gardens, tennis court, nice pool for young kids, rooms are large. A little out of town centre so a lot quieter, but still only 15 mins walk to Cenote Zaci. Lots of different birds singing in the gardens, it is pretty. Nice buffet breakfast. Relaxing place. One of the few hotels with a gym in Valladolid Taxi to/from bus station in town centre is 40 - 45 pesos Cons: Rooms need complete renovation, had no hot water in Room 102 (did not really matter too much, as the tepid shower was quite refreshing), smell from shower drain. Bed linen / pillows / mattress seem to be quite old. The gym only opens at 10am each morning In Valladolid, I think all the cheaper hotels are likely old and need renovation unless you want to pay premium hotel prices, so this is probably quite typical. ##### Malcolm Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Francisco Dec 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities Property staff polite and helpful. Location is quiet. ##### Francisco Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### nathan C. Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay for groups ##### nathan C. Stayed 7 nights in Jan 2025 Verified ### 10/10 Excellent #### Daniel Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Daniel Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### nathan C. Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed here with a group ##### nathan C. Stayed 7 nights in Jan 2025 Verified ### 10/10 Excellent #### Porfirio Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing quiet place to stay away. ##### Porfirio Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### nathan C. Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A group of 21 stayed there for our annual trip to help churches serve in their communities around Valladolid. ##### nathan C. Stayed 7 nights in Jan 2025 Verified ### 2/10 Terrible #### Jesus Jan 3, 2026 Disliked: Cleanliness, property conditions & facilities I didn’t get the room that I booked ##### Jesus Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Verified traveller Apr 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would visit the place again. ##### Verified traveller Stayed 1 night in Apr 2023 Verified ### 10/10 Excellent #### Concepcion Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my third time there and it’s always good. ##### Concepcion Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Liege May 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really friendly hotel This hotel is simple but the rooms are comfortable and clean. I like the way the propertyis set out, lots of green areas around and cute little pathways everywhere. We really enjoyed and I would stay here again!! ##### Liege Stayed 2 nights in May 2023 Verified ### 10/10 Excellent #### Celia Feb 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very nice, clean and quiet. Staff was friendly and helpful (except for the woman who was at front desk when we checked out). The food was excellent and service great! ##### Celia Stayed 3 nights in Feb 2023 Verified ### 10/10 Excellent #### Erik Aug 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow just amazing. We stay one night but definitely will come back. Staff very friendly!! They already have our keys for check in! ##### Erik Stayed 1 night in Aug 2022 Verified ### 8/10 Good #### FLOYD Oct 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valladolid-Couple in October 2023 Reasonable, room was spacious, restaurant service and food was excellent. Plenty of free on site parking. Large balconies and lush landscaping. Did not use pool or tennis court, but others did. Shower water was only lukewarm, but bearable. Main square is a 10-12 minute walk from the hotel. ##### FLOYD Stayed 1 night in Oct 2022 Verified ### 2/10 Terrible #### Vanessa Feb 24, 2025 Liked: Cleanliness, property conditions & facilities Would not return ##### Vanessa Stayed 1 night in Feb 2025 Verified ### 4/10 Poor #### Phil Dec 30, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Outdated Bedrooms and Hotel The room smelt of damp, hard pillows, cold running water in the shower, staff didn't speak English. A hotel that clearly once was nice but is now run down and needs a refresh. Definitely not worth it's 5 star status, realistically it's more like a 2 star. ##### Phil Stayed 2 nights in Dec 2022 ### Expedia's Latest Trends ### Hotels > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > - [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > - [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > - [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > - [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > - [Occidental Nuevo Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Occidental-Nuevo-Vallarta-All-Inclusive.h470881.Hotel-Information) > - [Cedros Hotel Boutique](https://www.expedia.ca/Espita-Hotels-Cedros-Hotel-Boutique.h82864283.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > - [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > - [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Bahia Principe Explore Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > - [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > - [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > - [Hotel Riu Palace Pacifico - Adults Only - All Inclusive](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Riu-Palace-Pacifico-Adults-Only-All-Inclusive.h1928037.Hotel-Information) > - [Cielo y Selva Tekax](https://www.expedia.ca/Tekax-Hotels-Tecnohotel-Express.h64607296.Hotel-Information)