Title: Hotel Waye - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel Hotel in Valladolid with a 24-hour front desk and an outdoor pool ## Photo gallery for Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers - Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel (Valladolid)](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/faca2a72.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel (Valladolid)](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/00d54939.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel (Valladolid)](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/a01fa6ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite with Private Terrace | Terrace/patio - Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel (Valladolid)](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/54a2eef3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite with Private Terrace | Living room - Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel (Valladolid)](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/9d3f3b87.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Waye, in the entertainment district's center, offers a vibrant retreat. Guests can sample regional specialties at COCINA WAYE, enjoy the outdoor pool, and access nearby shopping. Bike rentals provide a perfect way to explore the surroundings. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Room service - 24/7 front desk - Pet-friendly - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 6 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 7 - Dec. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=45418985&PinnedHotelID=45418985&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Traditional Room with Air Conditioning and Private Bathroom ![Traditional Room with Air Conditioning and Private Bathroom](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/a69a3f49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room with Air Conditioning and Private Bathroom 9.0 Wonderful 2 reviews ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Smart TV Premium bedding Ceiling fan - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Family Room with Balcony, Air Conditioning and Private Bathroom ![Deluxe Family Room with Balcony, Air Conditioning and Private Bathroom](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/c5c72e99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room with Balcony, Air Conditioning and Private Bathroom 9.4 Exceptional 6 reviews ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Smart TV Premium bedding Ceiling fan - Park view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room with Balcony, Air Conditioning and Private Bathroom ![Deluxe Room with Balcony, Air Conditioning and Private Bathroom](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/a6a1d698.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Balcony, Air Conditioning and Private Bathroom ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Smart TV Premium bedding Ceiling fan - Park view - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite with Private Terrace ![Junior Suite with Private Terrace](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/9440e981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Private Terrace ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Smart TV Premium bedding Ceiling fan - Sleeps 4 - 2 Double Beds ### View all photos for Master Suite with Balcony and tub ![Master Suite with Balcony and tub | Living room](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/aa5ced08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Balcony and tub 8.0 Very good 2 reviews ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Smart TV Premium bedding Ceiling fan - Park view - Sleeps 2 - 1 King Bed ### View all photos for Family Room with Air Conditioning and Private Bathroom ![Family Room with Air Conditioning and Private Bathroom](https://images.trvl-media.com/lodging/46000000/45420000/45419000/45418985/e6fc4017.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room with Air Conditioning and Private Bathroom 8.0 Very good 1 review ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Smart TV Premium bedding Ceiling fan Down duvet - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChichen-Itza-Valladolid-Hotels-Hotel-Waye.h45418985.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChichen-Itza-Valladolid-Hotels-Hotel-Waye.h45418985.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69014%2C-88.21112&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3aO1OIl10qnWttym8ZXakVcysgs=) 253 Calle 41 Bacalar, Valladolid, YUC, 97780 #### What's nearby - Convent de San Bernardino de Siena \- 5 min walk \- 0.5 km - Calzada de los Frailes \- 6 min walk \- 0.6 km - Cathedral of San Gervasio \- 11 min walk \- 1.0 km - Valladolid Municipal Palace \- 13 min walk \- 1.1 km - Casa de los Venados \- 13 min walk \- 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 108 min drive #### Restaurants - ‪Tostaqueria del Mar - ‬7 min walk - ‪Mercado 41 (Gastro market) - ‬1 min walk - ‪Paladar De Cura - ‬6 min walk - ‪Cafeina - ‬9 min walk - ‪El Patio Restaurante - ‬9 min walk ## About this property ### Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel Hotel in the entertainment district A terrace, shopping on site, and a garden are just a few of the amenities provided at Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel. The on-site restaurant, COCINA WAYE, features local cuisine. Free in-room WiFi is available to all guests, along with laundry facilities and a conference center. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Bike rentals, 1 meeting room, and a water dispenser - Concierge services, luggage storage, and tour/ticket assistance Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries - 43-inch Smart TVs with Netflix and streaming services - Decks/patios, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/47000000/46260000/46252600/46252597/3d6ccf79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Frailes, Valladolid, Yucatán Valladolid - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 430 reviews CA $76 CA $92 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=46252597&PinnedHotelID=46252597&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74510000/74503900/74503867/1c006a72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real Hispano Valladolid - Pool - 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Free WiFi 9.0 Wonderful 1,002 reviews CA $111 CA $137 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=2303894&PinnedHotelID=2303894&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/12000000/11800000/11796100/11796027/4319069f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TecnoHotel Valladolid Valladolid - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,002 reviews CA $70 CA $85 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=11796027&PinnedHotelID=11796027&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room | Terrace/patio](https://images.trvl-media.com/lodging/102000000/101920000/101919500/101919412/c385d179.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Pakal Valladolid - Pool - Breakfast included - Free WiFi - Laundry 9.2 Wonderful 107 reviews CA $54 CA $65 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=101919412&PinnedHotelID=101919412&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/106000000/105230000/105224100/105224040/7fd40eea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kuxtal Valladolid - Pool - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 85 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=105224040&PinnedHotelID=105224040&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48900000/48893800/48893712/7ee13e16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margarett Hotel Valladolid - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 60 reviews CA $76 CA $92 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=48893712&PinnedHotelID=48893712&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/114000000/113460000/113452400/113452353/b64d7ee1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Kiin Wayeb Valladolid - Pool - Free WiFi - Air conditioning - Housekeeping 9.6 Exceptional 30 reviews CA $71 CA $86 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=113452353&PinnedHotelID=113452353&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34750000/34741000/34740960/d5b308e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fundadores Valladolid - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 314 reviews CA $89 CA $108 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=34740960&PinnedHotelID=34740960&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A restaurant ### Restaurants on site - COCINA WAYE ### Things to do - Bicycle rentals - Bicycle storage - Outdoor pool - Shopping ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Conference center - Meeting room ### Outdoors - Garden - Outdoor furniture - Picnic area - Pool loungers - Terrace ### Accessibility - No elevator ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Mosquito nets - No plastic coffee stirrers - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV - Netflix - Streaming services ### Food and drink - Limited room service ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Laptop workspace - LED lighting - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 300 per pet, per night Welcoming dogs and cats only Up to 55 lbs per pet ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 300 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 9:00 PM ### Property is also known as Hotel Wayé Hotel Waye Hotel Hotel Waye Valladolid Hotel Waye Hotel Valladolid ## Frequently asked questions ### Does Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel have a pool? ### How much does it cost to stay at Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel? ### Is Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel pet-friendly? ### How much is parking? ### What time is check-in at Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel? ### What time is check-out at Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel? ### Where is Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Waye Valladolid Centro – Sustainable, Authentic Experiences & Pet Friendly Boutique Hotel Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 84 8 - Good 33 6 - Okay 9 4 - Poor 0 2 - Terrible 3 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Nellie Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot close to middle of town. Easy access to restaurant located on the same property. ##### Nellie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tasha Nov 18, 2024 Liked: Staff & service, property conditions & facilities The staff is very friendly and accommodating. Rooms are super clean and comfortable. ##### Tasha Stayed 1 night in Nov 2024 ### 10/10 Excellent #### CLAUDIO Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Very fashionable and great service. Everything was walking distance around the hotel. Highly recommend and can't wait to return. ##### CLAUDIO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Sonia Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Sonia Stayed 1 night in Apr 2025 ### 8/10 Good #### Peter Feb 28, 2023 Liked: Staff & service, amenities, property conditions & facilities This hotel is a nice small hotel. The bed was only a double, but for Mexico, it wss very comfortable. The staff sraff were very courteous and accomodating.We would definitely stay here again. ##### Peter Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Bryan Jul 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Moves place in town, new, awesome staff. ##### Bryan Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Christine Feb 20, 2024 Liked: Staff & service, amenities, property conditions & facilities The room was clean and spacious. The beds were comfortable. There was a good restaurant at the hotel. The location was convenient and quiet. There is a grassy area right outside your room if you are traveling with a pet. We enjoyed our stay. ##### Christine Stayed 1 night in Feb 2024 ### 8/10 Good #### Celine May 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! The place was very cute and cosy. It was well situated (on a Main Street but no issues for parking). The staff was very helpful and quite to follow up on things. Breakfast was cancelled due to renovations but they reimbursed us the price of Breakfast. ##### Celine Stayed 1 night in May 2023 ### 10/10 Excellent #### maggy Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities highly recommended ##### maggy Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Enrique Sep 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. Superb breakfast. The rooms are simple, nicely appointed. A/C is cold, and must-have here. At night, there is a bar/restaurant outside with very nice live music. My room faced the garden, and I could not hear a thing, but I am not sure about the rooms facing the street. All in all, great value for money, and - it is dog friendly! There is a resident dog: a beautiful and friendly black labrador. ##### Enrique Stayed 1 night in Sep 2023 ### 8/10 Good #### Donald Feb 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Bathtub/shower was really hard to get in and out of!! None of the windows had screens on them. ##### Donald Stayed 2 nights in Jan 2023 ### 8/10 Good #### Blake Jul 8, 2024 #### Hurricane Haven We booked this hotel to get away from Hurricane Beryl. Check in was a little cumbersome. Upon arrival, the hotel was bracing for the storm and amenities were limited. Completely understandable. Our first night was fine. The eye of the storm passed over the hotel the next morning and there was a power outage at 9am and did not return. Staff brought fruit and a sandwich to each room, which was nice. We decided to not stay for the second reserved night. Room was non-refundable, which was fine. However, they asked for $300.00 pesos per night for a pet deposit but were not able to refund the pet deposit for the unused night. It was a reasonable request but not honored. Again, not a big deal but I don't think there was really anyone in charge present when we checked out. Felt very secure as the hurricane blew over the top of us. Great layout to escape a storm. ##### Blake Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Lee Nov 6, 2025 Liked: Staff & service An okay budget choice. Felt too budget for us. Hot water is turned off in the day until 7pm (not great for getting ready) and the in room coffee machine came with one cup and one coffee pod between two people for a two night stay. This hotel counts the pennies in their service offer ##### Lee Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Alejandra Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel súper limpio y bonito, me gustó que respetaron la habitación que pedí a pesar de que tenía un descuento de cliente de Expedia (en otro hotel no me lo respetaron). El personal súper amable, la piscina de tamaño adecuado y tiene restaurante para desayunos, el bar del Rooftop no estaba activado, tal vez porque no era temporada, pero sería genial que lo activaran. Todo súper bien. ##### Alejandra Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### PAUL Sep 14, 2025 Liked: Staff & service Disliked: Cleanliness Mi reserva fue por habitación con balcón, no me la dieron, en recepción dijeron que no les aparece de esa manera la reserva, entonces el problema es Expedia. Camas con ácaros o algún tipo de insectos, casi no pude dormir, es evidente que no cambian las sábanas regularmente. Áreas de acceso a las habitaciones con vegetación excesiva, no puedes caminar bien sin que te golpeen numerosas ramas y caminar sobre grava con maletas no es opción. Estacionamiento en desnivel muy pronunciado, árbol grande arroja mucha basura, peligroso en días de mucho viento, pueden caer ramas grandes sobre los vehículos, falta acondicionamiento y mantenimiento al estacionamiento en general. ##### PAUL Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alejandra Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel, muy limpio, comodas instalaciones, personal muy amable y lo mejor es que aceptan mascotas, es segunda ocasión que me quedo ahi y lo recomiendo ampliamente. ##### Alejandra Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Elizabeth Jan 6, 2025 Liked: Amenities, property conditions & facilities Ok ##### Elizabeth Stayed 1 night in Jan 2025 ### 8/10 Good #### Lorian Jan 3, 2025 Liked: Cleanliness, staff & service, room comfort Bien para una noche, eso sí la atención muy amable ##### Lorian Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jaeyong Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 너무 서비스좋고 편했습니다 직원들 친절하고 조식이 알찼습니다. 연계된 투어들도 좋았어요 ##### Jaeyong Stayed 2 nights in Dec 2024 ### 8/10 Good #### Ariel Dec 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel esta bien ubicado la gente es amable ##### Ariel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Brenda Marlenne Nov 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena opción El hotel muy cómodo y limpio ##### Brenda Marlenne Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jose Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es muy amable y nos dieron muy buenas recomendaciones para visitar, dónde comer y cómo organizar nuestro viaje y disfrutar más del lugar. ##### Jose Stayed 4 nights in Jul 2024 ### 8/10 Good #### Mirla Jul 7, 2024 Liked: Amenities El servicio, la preparación para la tormenta. Excelente ubicación. Un poco dañado por la edad? ##### Mirla Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Elien Apr 25, 2024 Liked: Cleanliness De kamer waarin we sliepen werd recent opgefrist, alleen hing er nog een verfgeur en lagen de tegels een beetje los, nu dat was geen ramp. Het bed was echt wel heel smal voor 2 grote mensen. Het buffetontbijt vonden we heel triestig, als je bij een buffet niets lekker kan vinden, is het niet goed. De dingen lagen precies al heel lang klaar. ##### Elien Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jimena Feb 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel agradable, bien ubicado ##### Jimena Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)