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Embassy Suites Syracuse

3.5 star property
Travelers start their day with a made-to-order breakfast before relaxing poolside or venturing out to discover attractions in the Syracuse area

Choose dates to view prices

Located in the business district, Embassy Suites Syracuse offers a modern retreat with cooked-to-order breakfast, free manager's reception and dry cleaning/laundry services. Enjoy The Eterie restaurant for dinner or unwind by the swimming pool while connecting to free in-room WiFi. Previous guests rave about the helpful staff and delicious breakfast.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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  • Pool
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8.6 out of 10, Excellent, 1,012 reviews
The price is CA $178
CA $208 total
includes taxes & fees
May 28 - May 29
Hilton Garden Inn Syracuse
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About this property

Embassy Suites Syracuse

  • Hotel in the business district
  • You can look forward to free cooked-to-order breakfast, a free manager's reception, and dry cleaning/laundry services at Embassy Suites Syracuse. The on-site restaurant, The Eterie, offers breakfast and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Luggage storage, wedding services, and a front-desk safe
    • Meeting rooms, ATM/banking services, and a gift shop
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All 214 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with premium channels
    • Wardrobes/closets, refrigerators, and microwaves

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Hilton Garden Inn Syracuse
East Syracuse
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,012 reviews
The price is CA $178
CA $208 total
includes taxes & fees
May 28 - May 29
Hilton Garden Inn Syracuse
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Embassy Suites Syracuse pet-friendly?

Yes, Embassy Suites Syracuse allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Embassy Suites Syracuse?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites Syracuse on May 28, 2026 start from CA $189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Embassy Suites Syracuse?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Embassy Suites Syracuse?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites Syracuse located?

Situated near the airport, this hotel is 2.8 mi (4.6 km) from Palace Theater and within 6 mi (10 km) of Syracuse University and Le Moyne College. AMF Syracuse Lanes and Old Erie Canal Historic State Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

Reviews

Verified

8/10 Good

Sullivan

Liked: Staff & service, property conditions & facilities
Staff was solid and so was the breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel with very kind staff. The free drink coupons were great, too! Overall, would definitely recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mindette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very easy. Staff exceptional!! Hotel slightly needed repair in room nothing big tho. Dinner was great 2 free drinks with managers reception in evening. Would stay again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel design with spacious rooms and outstanding buffet breakfast. Great for meetings.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Nice happy hour, comfortable room. Staff was excellent. Water pressure in shower was a bit low but sufficient. Excellent stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and prompt service, comfortable beds, and really nice variety of options for breakfast are why I always choose Embassy Suites.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities
No rooms ready at check in time. Then, no a/c because the building was still in heat mode. Service recovery= open a window. Room 82 degrees. Every major hotel I’ve ever stayed at can do heat or cooling as needed anytime. Not sure why this modern hotel can not in 2026. On the flipside, the breakfast was first class and made up for the hot and humid night.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service. Great breakfast. Comfortable beds.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nyree

Liked: Cleanliness, staff & service, amenities
The staff was warm and courteous as always. Room was very clean and comfortable. Breakfast was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean rooms very peaceful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Room was great, service was great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ramus

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff. Breakfast healthy. Open your bar
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Spacious and clean room. Great amenities. Very convenient.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff great breakfast convenient to NYS fairgrounds
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly the room was clean as well as the grounds.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked easily and convenient from the airport
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

donald

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great. Check in was easy. Room was clean and spacious, but walls were not super insulated as I could hear the neighbor on their phone call in the middle of the night - woke me up. I was also a bit bummed the hotel mgt did not have a drink coupon option if one missed the evening manager reception time by a few minutes. We would have appreciated the cocktail after our 3 hour drive upon arrival. Apparently this is against their policy 😳 the beverage coupon would have made a difference in our experience and review rating.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Kind and helpful staff, clean room, and great amenities.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dawnette

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast selection was great I appreciated the omelet station. The room was perfect, actually larger than I anticipated. I did check-in via the app and that was seamless, I did wish there was a simpler way to share the room key if someone didn't have the app, other than that miniscule detail, everything was great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a great breakfast and nice rooms.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Elvis

Liked: Cleanliness, staff & service
Staff is friendly. Rooms need little more TLC
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Juan C

Liked: Amenities, property conditions & facilities
Cleaner room and bathroom
Stayed 3 nights in Nov 2025