Title: Syracuse Grand - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Syracuse Grand Escape to a relaxing retreat where you can unwind by water or reinvigorate your senses with fitness and wellness. ![Exterior](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/57204266.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/73f82e8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free toiletries, hair dryer, towels, soap](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/9d8ef707.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, Refrigerator](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/747279ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Single Room, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/10a8c7aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to St. Joseph’s Health Amphitheater, Best Western Liverpool-Syracuse Inn & Suites is the perfect haven for relaxation and productivity. Unwind in the spa tub or indoor pool, get fit at the 24-hour gym, or simply relax with a hearty breakfast buffet - previous guests rave about the helpful staff. 6.6 ## Popular amenities - - - Hot tub - Pool - Pet-friendly - Gym ## Room options ### Check availability for these dates Tonight [Oct. 26 - Oct. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Egyptian cotton sheets, premium bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/a034a311.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed, Refrigerator ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Egyptian cotton linens Fan Premium bedding - 350 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Standard Double Room, Refrigerator](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/747279ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Refrigerator ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Egyptian cotton linens Fan Premium bedding - Sleeps 4 - 2 Queen Beds ![Superior Double Room, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/71d16a78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Refrigerator & Microwave ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Egyptian cotton linens Fan Premium bedding - Sleeps 6 - 2 Queen Beds and 1 Twin Sofa Bed ![Superior Single Room, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/10a8c7aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, Refrigerator & Microwave ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Egyptian cotton linens Fan Premium bedding - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ![Egyptian cotton sheets, premium bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/a034a311.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Refrigerator ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Egyptian cotton linens Fan Premium bedding - Sleeps 3 - 1 King Bed ## You may also like Ad ![Free daily full breakfast](https://images.trvl-media.com/lodging/1000000/10000/400/336/4ed2629e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Syracuse/Liverpool Liverpool - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 909 reviews CA $171 CA $197 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Syracuse-Hotels-Homewood-Suites-By-Hilton-SyracuseLiverpool.h336.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=d898903c-6104-4ccc-afc4-f1d3208508ca&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/24000000/23170000/23160700/23160690/89ab853c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru By Hilton Syracuse North Airport Area Liverpool - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 9.2 Wonderful 1,001 reviews CA $142 CA $164 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Syracuse-Hotels-Tru-By-Hilton-Syracuse-North-Airport-Area.h23160690.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=d898903c-6104-4ccc-afc4-f1d3208508ca&top_cur=CAD) Ad ![Indoor pool, open 6:00 AM to 10:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1790000/1781300/1781222/2924d590_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Syracuse Clay Liverpool - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 1,003 reviews CA $160 CA $183 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Syracuse-Hotels-Hampton-Inn-Syracuse-Clay.h1781222.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=d898903c-6104-4ccc-afc4-f1d3208508ca&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23700/23659/68e8161d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn & Suites Liverpool - Syracuse North Liverpool - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.0 Very good 1,002 reviews CA $161 CA $188 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Syracuse-Hotels-Comfort-Inn-Suites.h23659.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=d898903c-6104-4ccc-afc4-f1d3208508ca&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Best-Western-Plus-Liverpool-Syracuse-Inn-Suites.h979046.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Best-Western-Plus-Liverpool-Syracuse-Inn-Suites.h979046.Hotel-Information) ## About the area Located in Liverpool, Syracuse Grand is near the airport and near a train station. Landmark Theatre and The Oncenter are cultural highlights and New York State Fairgrounds is a popular area attraction. Looking to enjoy an event or a game? See what's going on at JMA Wireless Dome, or consider St. Joseph’s Health Amphitheater at Lakeview for a night out. Water skiing, rafting, and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Liverpool travel guide](https://www.expedia.ca/Liverpool.dx8385) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.10648%2C-76.18774&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jIkImiPKorDKtLfyO-P168QjUaw=) 136 Transistor Pkwy, Liverpool, NY, 13088 ### What's nearby - Destiny USA - 4 min drive - 5.8 km - Landmark Theatre - 7 min drive - 9.7 km - Armory Square - 7 min drive - 9.7 km - St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 14.4 km - New York State Fairgrounds - 10 min drive - 12.2 km ### Getting around - Syracuse Regional Transportation Center - 11 min drive - Hancock Intl. Airport (SYR) - 12 min drive ### Restaurants - ‪Francesca's Italian Kitchen - ‬3 min drive - ‪Taco Bell - ‬11 min walk - ‪Heid's Of Liverpool - ‬3 min drive - ‪Dunkin - ‬3 min drive - ‪The Retreat - ‬4 min drive ## About this property ### Syracuse Grand Hotel near Destiny USA Located close to St. Joseph’s Health Amphitheater at Lakeview and New York State Fairgrounds, Syracuse Grand provides a free breakfast buffet, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas. Other perks at this hotel include: - An indoor pool - Free self parking - RV/bus/truck parking, express check-out, and a TV in the lobby - A vending machine, free newspapers, and a banquet hall - Guest reviews say great things about the helpful staff Room features All 61 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak well of the clean rooms at the property. Extra amenities include: - Heating and fans - Bathrooms with tubs or showers and free toiletries - LCD TVs with cable channels - Refrigerators, children's books, and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23100/23029/3db5e83d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Randolph House Hotel, Trademark Collection by Wyndham Liverpool - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.6 1,013 reviews CA $118 CA $135 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=23029&PinnedHotelID=23029&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/120000/119300/119237/b8e8ec66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites Liverpool - Syracuse Liverpool - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 583 reviews CA $144 CA $166 total includes taxes & fees Nov 23 - 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Pool - Hot tub - Pet-friendly - Parking included 8.6 Excellent 1,011 reviews CA $150 CA $175 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=862963&PinnedHotelID=862963&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/26000/25930/w3835h2553x0y0-b89d2073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Syracuse North Airport Area North Syracuse - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.6 Exceptional 1,006 reviews CA $165 CA $190 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=25930&PinnedHotelID=25930&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free uncovered self parking on site - RV/bus/truck parking on site - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM ### Things to do - 24-hour gym - Hot tub - Indoor pool - Shopping - TV in common areas ### Family friendly - Children's books - Children's games - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - 900 square feet of conference space - Business center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar in shower (36 inches high) - No elevator - Roll-in shower (48 inches wide) ### More - 2 floors - Banquet hall - Built in 2003 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Fan - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Late check-in fee for check-in between 11:30 AM and 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 60 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 25.0 per night Cribs (infant beds) are available for USD 15.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 20 per pet, per day (maximum USD 100 per stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 11:30 AM and 3:00 PM - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: USD 15.0 per night - Rollaway bed fee: USD 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision ### Property is also known as Liverpool Syracuse & Suites ## Frequently asked questions ### Does Syracuse Grand have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Syracuse Grand? > As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Syracuse Grand on Oct 27, 2025 start from CA $202.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Syracuse-Hotels-Best-Western-Plus-Liverpool-Syracuse-Inn-Suites.h979046.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Syracuse Grand pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Syracuse Grand? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Syracuse Grand? > Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM–3:00 PM for a fee. ### What time is check-out at Syracuse Grand? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Syracuse Grand located? > Situated near the airport, this hotel is within 6 mi (10 km) of Destiny USA, Armory Square, and Landmark Theatre. The Oncenter and SUNY Upstate Medical University are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Syracuse Grand Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.4 Amenities ### 7.4 Staff & service ### 6.8 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 244 8 - Good 229 6 - Okay 201 4 - Poor 159 2 - Terrible 173 ### 8/10 Good #### Delfina Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a good place to stay ##### Delfina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Scott Oct 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Breakfast was delicious, service was excellent. Room,pool,and hot tub clean. Would stay here again ##### Scott Stayed 1 night in Oct 2025 ### 8/10 Good #### Jennifer Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was a clean and affordable option for a nights stay. ##### Jennifer Stayed 1 night in Aug 2025 ### 8/10 Good #### Lindsey Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean ##### Lindsey Stayed 1 night in Oct 2025 ### 6/10 Okay #### Keaira Sep 25, 2025 Liked: Cleanliness, amenities Simple nice easy and clean ##### Keaira Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brandy Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Brandy Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Craig Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient right off the interstate ##### Craig Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Joshua Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well. ##### Joshua Stayed 1 night in Aug 2025 ### 6/10 Okay #### Rosanna Sep 20, 2025 The hotel just had a weird vibe… Didn’t see too many ppl. Staff was nonexistent. Room was big, but little dusty… ##### Rosanna Stayed 1 night in Sep 2025 ### 4/10 Poor #### julie Sep 14, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities It really could be a lot cleaner. ##### julie Stayed 3 nights in Sep 2025 ### 8/10 Good #### john Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay! ##### john Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Adam Aug 25, 2025 Check in was terrible ##### Adam Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Janice Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A plus hotel Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++ ##### Janice Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### simi Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay!! ##### simi Stayed 1 night in Apr 2025 ### 4/10 Poor #### Alison Sep 20, 2025 Liked: Cleanliness Disliked: Property conditions & facilities The indoor pool was so cold my kids wouldn’t even swim in it, the hot tub was out of order. There was no one to help the front desk staff in the morning with breakfast, so everything kept running out, including silverware. I had to take my kids out to a diner for breakfast in the morning instead. ##### Alison Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lisa Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking. ##### Lisa Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Mathew Aug 21, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Breakfast was nonexistent. ##### Mathew Stayed 1 night in Aug 2025 ### 4/10 Poor #### Albert Aug 24, 2025 Disliked: Property conditions & facilities Property needs to be updated. Breakfast, they did not even have bread. ##### Albert Stayed 1 night in Aug 2025 ### 4/10 Poor #### CEIDI Aug 23, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities dirty ##### CEIDI Stayed 1 night in Aug 2025 ### 6/10 Okay #### Ferdinand Aug 11, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Was hoping to be able to use pool and hot tub facilities, should have been a discounted price, breakfast was sub par, juice machine wasn’t working, toaster wasn’t on, Room was decent the property could use updating, ##### Ferdinand Stayed 1 night in Aug 2025 ### 10/10 Excellent #### doris Jul 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the jacuzzi room and my grandson did too! Staff was nice and helpful! 10/10 Recommend ##### doris Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Vicki Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Asked for a non smoker room, but room smelled like smoke ##### Vicki Stayed 1 night in Sep 2025 ### 8/10 Good #### Tom Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Comforter had a stain on it! ##### Tom Stayed 1 night in Aug 2025 ### 8/10 Good #### Robert Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities overall good, guest laundry was not very good. ##### Robert Stayed 6 nights in Jul 2025 ### 2/10 Terrible #### Judith Oct 19, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The first room they gave us was filthy, the bathroom in a disgusting state. The next room was missing soap, towels, tissues, & the phone was broken. The toilet pedestal was not firmly anchored into the floor, it was dangerous to sit on.The staff appeared confused by our requests for better service. We explained the problems several times and got mostly incomprehension (this was not due to a language problem). We left for our meeting and on our return there was a dirty rubber glove in the bathroom but not change in the situation. Attempts to get access to the manager were unsuccessful. I would recommend that no one stay at this place. ##### Judith Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Seneca Allegany Resort & Casino](https://www.expedia.ca/Salamanca-Hotels-Seneca-Allegany-Resort-Casino.h2238839.Hotel-Information) > > [Golden Arrow Lakeside Resort](https://www.expedia.ca/Lake-Placid-Hotels-Golden-Arrow-Lakeside-Resort.h3164.Hotel-Information) > > [The Lake House on Canandaigua](https://www.expedia.ca/Canandaigua-Hotels-The-Lake-House-On-Canandaigua.h49087717.Hotel-Information) > > [Hampton Inn & Suites Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Hampton-Inn-Suites-Lake-Placid.h6257605.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [1000 Islands Harbor Hotel](https://www.expedia.ca/Clayton-Hotels-1000-Islands-Harbor-Hotel.h7484927.Hotel-Information) > > [Holiday Inn Resort Lake George - Adirondack Area by IHG](https://www.expedia.ca/Lake-George-Hotels-Holiday-Inn-Lake-George-Turf.h1178.Hotel-Information) > > [Crowne Plaza Lake Placid by IHG](https://www.expedia.ca/Lake-Placid-Hotels-Crowne-Plaza-Lake-Placid.h26787.Hotel-Information) > > [The Kartrite Resort & Indoor Waterpark](https://www.expedia.ca/Monticello-Hotels-The-Kartrite-Resort-Indoor-Waterpark.h31681637.Hotel-Information) > > [Best Western Summit Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Best-Western-Summit-Inn.h5183.Hotel-Information) > > [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG](https://www.expedia.ca/Watertown-Hotels-Holiday-Inn-Express-Hotel-Suites-Watertown-Thousand-Island.h1532633.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [High Peaks Resort](https://www.expedia.ca/Lake-Placid-Hotels-High-Peaks-Resort.h2163041.Hotel-Information) > > [The Whiteface Lodge](https://www.expedia.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777.Hotel-Information) > > [Days Inn by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Days-Inn-By-Wyndham-Plattsburgh.h40554.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information) > > [Comfort Inn & Suites Watertown - 1000 Islands](https://www.expedia.ca/Watertown-Hotels-Comfort-Inn-Suites-Watertown-1000-Islands.h8037.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Darien Lake Lodge on the Lake](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Bluff Point Golf Resort](https://www.expedia.ca/Plattsburgh-Hotels-Bluff-Point-Golf-Resort.h16037595.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Best Western Plus Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Best-Western-Plus-Plattsburgh.h3120.Hotel-Information) > > [The Inn At Holiday Valley](https://www.expedia.ca/Ellicottville-Hotels-The-Inn-At-Holiday-Valley.h2184187.Hotel-Information) > > [Comfort Inn & Suites Plattsburgh - Morrisonville](https://www.expedia.ca/Plattsburgh-Hotels-Comfort-Inn-Suites-Plattsburgh-Morrisonville.h18189.Hotel-Information) > > [del Lago Resort & Casino](https://www.expedia.ca/Waterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) > > [Comfort Inn & Suites Niagara Falls Blvd USA](https://www.expedia.ca/Niagara-Falls-Hotels-Comfort-Inn-Suites-Niagara-Falls-Blvd-USA.h20009524.Hotel-Information) > > [Holiday Inn Express Plattsburgh by IHG](https://www.expedia.ca/Plattsburgh-Hotels-Holiday-Inn-Express-Plattsburgh.h5588.Hotel-Information) > > [Hampton Inn Kingston](https://www.expedia.ca/Kingston-Hotels-Hampton-Inn-Kingston.h1661941.Hotel-Information)