"It was clean and quiet. Was glad we paid ahead as there was no one at the desk. Followed the directions there to call but she said she was busy with another customer. After 15-20 minutes a housekeeper came to clock out and she gave another # to call. They gave direction on getting our key from a key holder on the wall. Never did see a person at the desk even when we checked out. Placed key in drop box. Desk closes at 9:30pm and sooner on Sunday."