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The Parlour Inn, an Ascend Collection Hotel

3.5 star property
Centrally located in the heart of the city, this hotel combines convenience with culinary delights and shopping opportunities just steps away

Choose dates to view prices

The Parlour Inn Ascend Hotel Collection is centrally located, offering dry cleaning and a health club. Guests can enjoy a cooked-to-order breakfast at the restaurant or relax with drinks at the bar. Visitors appreciate the helpful staff and the hotel's proximity to shopping areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
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Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Frequently asked questions

Is The Parlour Inn, an Ascend Collection Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 35.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Parlour Inn, an Ascend Collection Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Parlour Inn, an Ascend Collection Hotel on Jun 14, 2026 start from CA $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Parlour Inn, an Ascend Collection Hotel?

Check-in begins at 3:00 PM.

What time is check-out at The Parlour Inn, an Ascend Collection Hotel?

Check-out is at 11:00 AM.

Where is The Parlour Inn, an Ascend Collection Hotel located?

Located in the heart of Stratford, this hotel is within 1 mi (2 km) of Stratford City Hall and Festival Theatre. Avon Theatre and Studio Theatre are also within 5 minutes. Stratford Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 534 out of 798 reviews
Rating 8 - Good. 187 out of 798 reviews
Rating 6 - Okay. 53 out of 798 reviews
Rating 4 - Poor. 15 out of 798 reviews
Rating 2 - Terrible. 9 out of 798 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Room was clean and comfortable! Location was fantastic!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excrement clean room with water jet bath. All the conveniences and an excellent restaurant with the best French onion soup
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fresh but the selection was limited. We liked the seating and service a lot though. Cozy and calm and comfortable environment.
Stayed 1 night in May 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, quaint rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Geoff

Excellent place to stay and eat at. I highly recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, location was perfect and restaurant was cozy and offered a hearty breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and perfect location to explore Stratford
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with comphy beds. Great location to access downtown. Could open window which is nice There was some noise from room above us and could see hallway light from gap around door.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jOHN

Liked: Cleanliness, amenities, property conditions & facilities
This is a completely renovated old inn. The rooms are delightful and there is a great restaurant downstairs.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming and the room was perfect! We will stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Close to so many amenities. Great service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with antique dresser, very comfortable bed and very quiet. Easy walk to downtown, restaurants and theatres.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast had some unique options that were excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, restaurant was great
Stayed 1 night in Aug 2025
Verified

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities
Beautiful historical hotel in the heart of downtown Stratford. Tons of charm but light on the usual modern amenities, but that’s why one would choose to stay here instead of the usual chain hotels. Be sure to check out the Parlour Inn restaurant, it’s like walking back into the year 1900 with a small curated menu. Despite the great food, service staff at the restaurant was however quite standoffish. The only negative of our stay at this hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Large clean room. Good restaurant
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable rooms ; very nicely appointed restaurant with very good breakfast;
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Khiem

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Our stay at The Parlour Inn in Stratford was lovely! The room was clean and comfortable, temperature perfect, location was amazing and close to the venues & nightlife, and the personal touches were delightful, we found roses on our beds after check in.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Inn in Stratford

A fabulous stay Great room Wonderful dining Lovely staff Highly recommended
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

luluel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience, location was amazing and the staff were super helpful. Everything exceeded my expectations.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeannie

Lovely staff , good breakfast, and close to everything!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nathalie

Staff really welcoming
Stayed 1 night in Dec 2025