Reception

Reviews of Kirkenes Hotel

3 out of 5
Kirkenes Hotel
Dr Wesselgate 3, Kirkenes, South Varanger

Reviews

6.4
Rating 10 - Excellent. 14 out of 202 reviews" "
Rating 8 - Good. 66 out of 202 reviews" "
Rating 6 - Okay. 72 out of 202 reviews" "
Rating 4 - Poor. 39 out of 202 reviews" "
Rating 2 - Terrible. 11 out of 202 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and functional and the beds comfortable. Nothing to do with the Hotel but when you plan to stay in Kirkenes make sure there is not a music festival. The noise outside goes on until the early hours of the morning. We were on an early flight out and got very little sleep. The other guests were very noisy as well. There is also pub/club next door with people making a fair amount of noise on the street.
Stayed 1 night in Apr 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
A nice hotel if all you want is a bed to sleep in. Bed was comfortable.
Stayed 1 night in Jan 2024
Response from Receiptionist on Jan 11, 2024
Hello, you like and you put 3.0,that mean very bad hotel,Can you please change to up 7 ,thank you.Best regardsKirkenes Hotel

6/10 Okay

Jian-Guo

Travelled with family
Disliked: Amenities, property conditions & facilities
The food is bad. The room is small. And bathroom is crowd.
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over prior to catching the ferry. Room is small but clean and comfortable. Very quiet Older building however seems well maintained
Stayed 1 night in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 2 nights in Aug 2023

6/10 Okay

Eleanor Samantha, Silver Spring

Travelled with family
Liked: Cleanliness
Would have appreciated knowing in advance that there was no breakfast available in the morning.

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Better options exist
This is an old property. A 3-block walk from the airport bus stop. Very limited front desk hours. No tea option in the lobby. No elevator but a dumbwaiter for your baggage. Breakfast box available for 950 Kronos that wasn’t worth it. Room was fine but no frills. Internet OK.
Stayed 1 night in Jun 2022

8/10 Good

Laura

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from th on Mar 9, 2022
thank for your replay Welcome again

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap and decent hotel
A cheap hotel that gives decent value for money. The standard was as expected given the price. Recommended for a simple sleep over.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2021

6/10 Okay

Simo

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from th on Jul 26, 2020
Thank you very much for your review. Welcome again

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Liked the location. Didn’t like: no 24 hr staffing although I did some work arounds like place my luggage in hallway since it was too early to check in. No soap. Dispensers were empty & bottle on bathroom counter was empty. I was already wet in the shower when I realized the problem so I added water to the bottle to get some soap from the bottom. Tv not working. Drain in bathroom sink slow. Toilet does not flush well.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to town center.Has a self catering kichen The hotel was the first built after the 1945
Stayed 1 night in Jan 2020
Response from th on Feb 4, 2020
thank you

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from th on Jan 16, 2020
thank you. Welcome again

6/10 Okay

Joanne

Stayed 1 night in Nov 2019

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in town
I would call this an upmarket hostel. Lovely private room with ensuite, a communal kitchen so hot drinks available, microwave etc. Free tea and coffee was also available in the reception area. The hotel is opposite the small shopping centre, i loved staying here. A short walk to Hotel Scandic for the airport bus to Hurtigruten or the airport. The local bus doesn't go to Hurtigruten but does do to the airport.
Stayed 1 night in Oct 2019
Response from th on Oct 30, 2019
thank you for your nice words.njoy your trip and welcome again

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected no frills, which it was. Clean, easy check in, nice shower. TV cable broken, several lamps not plugged in, but fine for a nighti. Good location.
Stayed 1 night in Sep 2019
Response from th on Sep 29, 2019
thank you for replay

8/10 Good

Verified traveller

Liked: Cleanliness
Friendly staff, very clean, lots of hot water and a good price
Stayed 1 night in Jun 2019
Response from th on Jun 20, 2019
thank you for your replay

4/10 Poor

Jordan

Liked: Staff & service
Disliked: Property conditions & facilities
Tired
Hotel was very run down, and tired. Breakfast included a disassembled sandhwich in the fridge of a third floor bedroom, and the shower was 400 years old and merely flooded the bathroom while simultaneously melting my skin off.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The budget hotel is very good. Breakfast can be order if wanted. Take note they have free flow of coffee. Hot water also available.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Owner very helpful took us on private trip for lights and Russian boarder when no standard tour available.
Stayed 1 night in Dec 2018
Response from th on Jan 4, 2019
thank you. welcome any time

6/10 Okay

SUGI

It is a basic hotel with a good location. Near the shopping mall. A Chinese restaurant is on the ground floor. Good if you are missing Asian food.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Not really an hotel
If you are just looking for a bed for the night this place is ok. I would not call it an hotel. There is no reception, a pre made breakfest can be ordered the day before. There are no facilities other than a TV and internet. There is a chinese restaurant on the ground floor where you collect your key. The room was basic but clean.
Stayed 2 nights in Sep 2018
Response from th on Sep 5, 2018
thank you for your replay. we work to get better.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Aug 2018
Response from th on Aug 24, 2018
thanks for your replay. welcome again

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018
Response from th on Jun 14, 2018
thank you for your respont

2/10 Terrible

Chuck, Los Angeles

Disliked: Cleanliness, property conditions & facilities, room comfort
What a Dump! Yuck!
This hotel was a total dump. The place is old, dreary and depressing. It is awful and we couldn't wait to leave. Stay elsewhere! The room was dirty and the fixtures and furniture were ancient and crappy. Bedspread was that cheesy shiny polyester that you don't want to touch. Bathroom was dilapidated, too. Shelf and tabletops were dirty and had some stray nails on them. Window sill was covered in dust. It's the kind of place where you don't want to go barefoot in the room. The owner even tried to scam us by telling us that a taxi to the dock to board the Hurtigruten cruise the next morning would be expensive for the short 2 kilometer ride. He said he would drive us there for half the cost of a cab ride. We called the cab company to inquire about the price and they quoted us half of what this owner tried to charge us! Wow! Not only is this dump way overpriced but the owner tried to scam us by "offering" to charge us double the cost of a taxi to the boat dock. We are amazed that Orbitz gives this place a 3.7 rating as nothing could be less accurate! Even by a stretch of the imagination, this place rates no more than a 1 or 2 out of 5. You couldn't pay me to stay in this hotel again.
Stayed 1 night in May 2018
Response from thanasis on May 21, 2018
we are sorry for your bad experience,we work to get better,but we cant unfortunetlly do somethink aboute the building,we only rent it,from the owner! Best regards Kirkenes Hotell

6/10 Okay

Maris, Chandler, AZ

Liked: Cleanliness
Bare-bones, but good value.
We arrived very late but were greeted warmly. No elevator; however, our luggage was taken to a higher floor in a dumb-waiter. We left before anyone arrived in the morning; however, we left the key on the desk as instructed. The starkness of the hotel seemed to 'match' the starkness of Kirkenes.
Stayed 1 night in Jan 2018
Response from thanasis on Jan 30, 2018
Yes we are not Waldorff Astoria:))We are a small hotel,but we do our best to take care of our guests.

10/10 Excellent

Jens Sigvart

Travelled with family
Stayed 1 night in Jan 2024

6/10 Okay

Nils Erik

Stayed 2 nights in Jan 2024

2/10 Terrible

Olga

Stayed 1 night in Dec 2023

8/10 Good

Therese

Lang venting for å få rommet, ellers ok
Står at innsjekking er kl 13.00. Når jeg kom dit på det kl.slettet ble det sagt på engelsk at jeg måtte vente i 10 minutter. Det tok 1 time før jeg fikk rom, det er for dårlig! Rommet var litt gammelt og varmekablene på badet var veldig varme, kunne ikke stilles på, kun av eller på. Men tven og systemet med å kunne caste var helt glimrende.
Stayed 2 nights in Dec 2023

4/10 Poor

Karl

Travelled with family
Stayed 2 nights in Dec 2023

4/10 Poor

Bodil

Stayed 1 night in Nov 2023

4/10 Poor

Nils Eirik

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Slitt bygg, trange rom, lekkasje fra WC, ekkelt og skittent dusjforheng.
Stayed 1 night in Oct 2023

10/10 Excellent

Antonina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Lars Margido

Liked: Cleanliness, staff & service
Noe nedslitt men rent og god seng. Hva man kan forvente til den prisen.
Stayed 1 night in Sep 2023

6/10 Okay

Alf Agnar

Stayed 1 night in Jul 2023

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Rolf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig
Stayed 1 night in Jul 2023

8/10 Good

Gunn Kjersti

Stayed 1 night in Jul 2023

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

o chul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절. 깨끗.
Stayed 1 night in Jun 2023

6/10 Okay

Stein Inge

Travelled with group
Nedligget madrass
Madrass i seng var nedligget. Tepper i trapp var veldig skitten. Kunne vasket noe bedre på bad.
Stayed 2 nights in Jun 2023

2/10 Terrible

Beathe

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotell fra Helvete....
Måtte vente lenge før noe kom i resepsjonen. Fikk nøkkel, kom opp på rommet å det var enormt skittent. Gikk ned fikk nøkkel til ett annet rom men det var enda værre. Ble tilbudt pengene tilbake men hvor skulle vi bo alt var fullbooket i Kirkenes pga VM SKUTERCROSS. Det ble til at jeg måtte vaske rommet selv for å hæres å sove der. Han i resepsjonen kom opp og kostet litt, men dette rommet burde rund vaskes. *Det var ikke vasket under sengene bare mitt på gulvet. *det var brukt snus i natt bord hylla og under senga, papir i krok og tabletter på gulvet under seng. * det var ikke vasket i vinduskarm og lister. * kaffe flekker på bord. * skittent med matrester i kjøleskap *søl på vegger etter noe som var rent nedover. * søl på dører og lysbrytere *papp kopp med noe pulver oppe på lyset på badet. * veggflisene i dusjen og rundt dusjen var det mugg ol i fugene så vi hærtes ikke å dusje. * det var ikke vasket undet toalett ringen der var det fullt av urin og avføring. IKKE LEI DEG ET ROM HÆR.......DETTE ER HELSESKADELIG Å NO HÆR. IKKE BO PÅ DETTE HOTELLET. Ett pluss ...rene sengklær og greie senger.
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Helt greit hotell til den prisen. Forventer man luksus må man finne et annet hotell og betale mer. Prima kinesisk restaurant der også.
Stayed 3 nights in Mar 2023

6/10 Okay

Wenche Mikalsen

Stayed 1 night in Mar 2023

6/10 Okay

Gunvor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023