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"Nice rooms and the hotel staff is excellent. The restaurant staff seems inadequate from a size standpoint, service should be better and it has been in previous years. Food is delicious, always. The bar has been under renovation for much too long and the old space was fantastic. Hopefully the renovation will be worthwhile if it ever gets completed. The hotel location is fantastic."

"If you’re looking for a place in or around Royal Oak, this is it. Great location, great hotel."

"The check in and check out left a bit to be desired. Lots of confusion on my billing. I am waiting to make sure my account isnt overcharged. "

"The staff were amazing. Everyone you encountered was lovely. Check in was easy and fast. Our room was spacious and beautiful. My favorite part was the fireplace. Our bed was super comfy. We had some drinks and brunch at the restaurant on site. Those were also very good. Hotel is beautiful inside and out. A must see. "

"Room was not clean. There was some gel like substance all over the light switches and the surfaces. The TV did not work. We were on the first floor and there was no way to cover the window so people can’t see in altogether. It was probably one of the worst places we stayed at if there is a positive. The guy at the front desk was very nice. There was breakfast and it was OK."

"Very reasonable price and lactation is good I will definitely book again "

"Parking was great !! Everything was great. "

"The room looked like it has been barely cleaned. The bed sheet had a huge yellow stain in them. Went to from desk all they did was give us new sheets to change ourselves the couch has multiple died up stains. The pool had about 50 kids throwing footballs, spray water guns and splashing the whole entire pool room with no one stopping them. Not to mention the massive weave laying in the parking lot right next to check in. Half the time the people at front desk couldn't be bothered to help you. First and last time stay that’s for sure"

"Clean, friendly staff however the pool was chilly"