Hotels in Rive Saint Johns, Jacksonville

"Our reservation for 6 nights was made and entirely paid for 2 months in advance. We went off the description and photos that were posted and opted for the king bed ocean front view with balcony. Upon arrival we were put in a room on the 2nd floor where there was a huge palm tree literally in front of the balcony blocking two thirds of the ocean view. The only thing visible was the pool, sand dunes and side water view way out in the ocean. We asked if we could be moved to a higher floor but was told the hotel was booked up. Upon inspection of the room. It was very tiny with only a small sleeper couch that was equivalent of sitting on a metal park bench. A cheap rolling office desk chair, small microwave and smaller dorm fridge. Both of these were literally sitting on the floor under the desk. The fridge did not cool enough to keep the few items we needed to put in there and we ended up having to throw out spoiled milk and yogurt. The king bed mattress was the equivalent of sleeping on a concrete floor and as much as we tried to endure it, our backs and bodies could not take the abuse, we finally ended up checking out early. Lunch one day from the onsite restaurant consisted of 2 grilled chicken sandwiches, fries and soda and came to $44.00. The sandwiches were like cold rubber. We were able to speak with the customer service manager who apologized and put in for a reimbursement of our last nights rate of $209.10 plus tax and $50 for food but have not gotten any response. "

"Perfect "

"I loved my stay here .. big shout out to olivia, at the front desk, I want to say her name was. Extremely helpful and kind. A sweet personality with check-in and check out. Always a good stay. Definitely will be returning"

"Every thing were great only thing i think they should change is have overnight staff in the lobby just incase anyone gets locked out their room or need any extra pillows or anything but besides that staff and the place were great everything was clean working great "

"Breakfast was amazing, staff top notch. Room was very clean "

"The elevator was not working when we got there. My wife has an oxygenator and this was not a good situation. Very disappointed. "

"Stayed for a night on our way and it was better than expected. Front desk lady was very friendly. "

"it was nice"

"Breakfast was great indoor pool also"