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Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Bar (on property)
Exterior
Lobby
Lobby
In the heart of Downtown Richmond, Moxy Richmond Downtown offers a warm welcome with a cozy fireplace in the lobby and coffee/tea nearby. Relax at the bar or stay active at the 24-hour gym; previous guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, View (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Loft (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 207 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 206 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 296 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds, View

Room, 2 Single Beds

Room, 2 Twin Beds, View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 148 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

1 bedroom, desk, laptop workspace, blackout drapes

Loft

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 239 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, No View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 206 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, No View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, desk, laptop workspace, blackout drapes

Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Netflix
  • 148 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 6 min walk - 0.6 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Altria Theater - 16 min walk - 1.3 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Capital Ale House - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Secret Sandwich Society - ‬1 min walk
  • ‪1885 Restaurant - ‬3 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel near Broad Street
Located close to The National and Greater Richmond Convention Center, Moxy Richmond Downtown provides a fireplace in the lobby, a bar, and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), express check-out, and express check-in
  • Smoke-free premises, coffee/tea in the lobby, and a front-desk safe
  • A 24-hour front desk, an elevator, and a foosball table
  • Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with Netflix, Hulu, and streaming services
  • Premium channels, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 32 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is Moxy Richmond Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Moxy Richmond Downtown?

As of Aug 29, 2025, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on Sept 2, 2025 start from CA $186.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Moxy Richmond Downtown?

Valet parking is available for USD 32 per day.

What time is check-in at Moxy Richmond Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Moxy Richmond Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Moxy Richmond Downtown located?

This family-friendly Richmond hotel is located near the airport, within a 10-minute walk of Broad Street, Greater Richmond Convention Center, and The National. Virginia Commonwealth University and Allianz Amphitheater at Riverfront are also within 15 minutes. Richmond Main Street Station is 14 minutes by foot.

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Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 381 reviews
Rating 8 - Good. 64 out of 381 reviews
Rating 6 - Okay. 26 out of 381 reviews
Rating 4 - Poor. 18 out of 381 reviews
Rating 2 - Terrible. 21 out of 381 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Gay

Comfy bed & pillows
Stayed 1 night in Aug 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing gave multiple recommendations. rooms came with two free drink vouchers. great location right in the middle of downtown.
Stayed 2 nights in Aug 2025

8/10 Good

Relda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a birthday and the hotel worked with us regarding what decent Experiences were available. Mello was awesome😎
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Nice hotel in the middle of downtown Richmond. Nice view of the city. Staff members very helpful. Bar area had light appetizers. Enjoyed my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and friendly. It had a very playful vibe and the staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Tsion

Liked: Cleanliness, amenities
Amazing location
Stayed 2 nights in Jun 2025

10/10 Excellent

Niaz

Different — more for singles and couples than families — but nice and clean
Stayed 3 nights in Jul 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Lively bar area but weak water pressure in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the hotel is decorated.
Stayed 1 night in May 2025

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities
Door man was excellent, gave me directions and interesting places to visit. They did not have the bed I ordered and gave me a room with no windows. No apologies and she never smiled. The room had bunk beds but I travel solo. Plus I am a Marriott rewards member.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool, funk hotel. we enjoyed out stay.
Stayed 3 nights in May 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great and responsive.
Stayed 1 night in May 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a boutique hotel. I enjoyed the atmosphere and will stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not much of a traveler yet, but this hotel really went above what I expected considering the charge for the stay. Will most definitely recommend to friends and family. Cleanliness, staff, decor, everything was A1. If you’re tired of the bleak, standard hotel decor, come to Moxy. In Richmond VA particularly, it’s perfectly situated in downtown, surrounded by everything an out of towner might be interested in, including a large parking garage directly next to the hotel. My stay could not have been more pleasant or streamlined. Only thing missing would be a Porte-cochère but I’m sure other locations have one.
Stayed 1 night in Jul 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun property. The moment we walked in the staff was incredible (shout out to Mellow!!). They welcomed us with free drinks. The space has a games and different spaces to kick back and hang with your friends or find a quiet corner. We stayed in the double queen room and the bed set up was so fun and created so much space. We will be back. Traveled July 2025 with two dogs and toddler.
Connect Four
Hello?
Double Queen room was a hit
Stayed 1 night in Jun 2025

10/10 Excellent

Bernhardus

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly folks
Stayed 4 nights in May 2025

8/10 Good

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, comfortable, and lots nearby in walking distance. Would stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond for us. They are all outstanding.
Stayed 2 nights in May 2025

8/10 Good

Haeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud around the restaurant but beautiful and safe. Good location.
Stayed 1 night in Feb 2025

8/10 Good

Tyree

Liked: Cleanliness, staff & service, property conditions & facilities
I hate the parking situation at the hotel. However the bartenders were great. The room was clean.
Stayed 2 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Rooms very clean. Only downside was no microwave or mini fridge in the room
Stayed 2 nights in Mar 2025