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"We had to have our room changed because there was no heat. I was upgraded to a larger room, but we lost our view of the waterfalls. Which was significant to me. They did not charge me for the upgrade. It would have been nice if they had a coffee machine in the room. In order to get coffee in the morning, you needed to go to the hotel lobby. The heated bathroom floors were fantastic."

"The property was clean. Staff was responsive and helpful answering any questions. My only issue is personal. I have a sore back from a previous injury. That being said, the mattress was not the best. Overall it was a good experience though."

"Staff isn’t from the south "

"Clean. Spacious. "

"The location and staff and room were amazing. The only concern I had was the $150 per night deposit. While I know it is standard, it's a lot for someone to have held while on vacation. This was the highest total I have had to pay, and I have stayed at the midtown hilton in NYC. I just wish there was a smaller fee. "

"Things were good, but not exceptional."

"Right off the highway. Good value. Breaksfast is bready, carb bomb type offerings- no eggs or hard boiled eggs. But I would still stay there again. The coffee in the morning is very good though. Clean hotel. Good launching point for the New Paltz area which is a five minute or less drive to the restaurants and downtown area. 20 minutes to Lake Minnewaska and the hiking areas there."

"Terrific hotel. Staff is the best i have experienced. "

"Great service, clean and inviting. Hotel is pet friendly. If I need to go back to the area I will book a room from here again. "