Reception

Reviews of Green Coast Hotel

3 out of 5
Green Coast Hotel
Av. Alemania 10, El Cortecito., Bavaro, Punta Cana, La Altagracia

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 180 reviews" "
Rating 8 - Good. 62 out of 180 reviews" "
Rating 6 - Okay. 31 out of 180 reviews" "
Rating 4 - Poor. 14 out of 180 reviews" "
Rating 2 - Terrible. 14 out of 180 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

6/10 Okay

Varluce

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My only concern was about cleaning and tv was not working
Stayed 1 night in Mar 2024
Response from Alberto Dugarte on Mar 18, 2024
Thank you for your observation, the details have been corrected.

6/10 Okay

Maruf

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall the stay here wasn't terrible but it did have very frustrating components. First off the staff here are very friendly and helpful, able to answer any questions you may have. A few problems I found with this hotel are as followed. A. The rooms are NOT sound proof, as the hotel is located off a main road (which makes it great to get around) you can hear all the traffic speeding past you at all hours of the day. There was also construction being done behind the hotel so everyday at 7am I was awoken to the sound banging and people screaming. You could also clearly hear everyone in the common area, my room was the farthest from the common area and I could still hear people talking. B. The wifi is atrocious. Wifi in the central areas and at the front desk area was okay. However, as I stated before my room was at the very end of the hallway so I did not get any usable wifi while in my own room. C. There was no toiletries provided in the room, no shampoo, conditioner and no soap beside the sink. There was a wall mounted soap pump in the shower, which was annoying since you would have to step in a wet shower to simply was your hands. If you wanted a hair dryer you would have to request one from the front desk. D. Out of the 6 outlets in the room only two worked. The room had multiple dead outlets that plugged into nothing, I can't think of a logical reason as to why they would have this. E. Breakfast was good, but they only had three dishes with minor variations.

8/10 Good

Ms.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Property was Nice for the price. The Wifi wasn't good. The employees were nice especially Noelys, She was very helpful abd made sure we were taken care of. I Would stay again.
Stayed 6 nights in Feb 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Close to the beach. Bar and beach at sister property
Stayed 4 nights in Feb 2024

8/10 Good

Annie Maria

Stayed 1 night in Jan 2024

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
There are two properties called Green Coast - the one called Green Coast Beach is very close to the beach, this one is not. But it was an acceptable place to stay.
Stayed 5 nights in Jan 2024

8/10 Good

Rose

Stayed 1 night in Jan 2024

8/10 Good

Carmen

Stayed 1 night in Jan 2024

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location, close to the beach and restaurants. The staff was extremely friendly and helpful. The room is clean, comfortable bed and the breakfast was delicious. I would definitely recommend.
Stayed 1 night in Jan 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very sweet, helpful & down to earth! The included breakfast never disappointed! I did feel like the room I had was slightly barebones. It could do with a few more amenities like a mini fridge, lotion, shampoo and few others things that are standard in most hotels. Despite the few issues, the hotel remains great value for money and is in an ideal location for restaurants and the beach is only a 8 mins walk away. The area is also safe, however I wouldn’t walk around after 1 am in the morning as I have seen slightly sketchy stuff during one night.
Stayed 5 nights in Jan 2024

2/10 Terrible

Victoria, Houston

Stayed 10 nights in Dec 2023

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel with the family and have to say such great value is hard to find, glad I booked this hotel. Super friendly staff, very clean and spacious rooms with access to the beach club which even though small was just right for us.
Stayed 1 night in Dec 2023
Response from Carmen on Dec 25, 2023
Hello dear Edgar;Thank you for your review and rating.For us it is very important, it helps us to continue growing and give the best to our customers.We look forward to seeing you soon!

8/10 Good

Sara

Stayed 1 night in Sep 2023
Response from Carmen on Oct 2, 2023
Saludos cordiales estimada Sara; gracias por tu calificación.Estuvimos felices de tenerte en casa.Te esperamos pronto!

8/10 Good

Marie Ketty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator- breakfast
Stayed 3 nights in Aug 2023
Response from Alberto Dugarte on Aug 20, 2023
thank you it was a pleasure to have you visit

8/10 Good

Jamila

Stayed 1 night in Aug 2023
Response from Carmen on Oct 2, 2023
Hola estimada Jamila;Gracias por tu calificación, para nosotros es muy importante.Te esperamos pronto!

6/10 Okay

candy

Liked: Cleanliness, staff & service
El.hotel esta muy bien por el precio, pero no esta en la playa como se ve en las fotos que lo describe ... las fotos de la playa que por cierto estan muy lindas es de la otra propiedad !
Stayed 2 nights in Aug 2023
Response from Alberto Dugarte on Aug 20, 2023
Un placer querida Candy haberte tenido de visita con nosotros, efectivamente la playa que mostramos en fotos es de nuestra propiedad en cortesito, tienes trasladado gratuito, aunque en la descripción del Hotel dice que esta a 400 mts, mostramos nuestro Beach club como parte de las atracciones que tenemos .

6/10 Okay

Lourdes

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Only one staff for everything. Poor guy was running to be able to catch up; I felt sorry for him .

8/10 Good

patricia, Toronto

8/10 Good

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel was clean, and economical. A good place to stay for a short period of time.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value hotel
Standard room was very large, had a small balcony too. Double doors on balcony to let in the breeze. Room was clean, bed was comfy , shower was nice with Hot water. Your room key gave you access to the green coast beach hotels chairs on the beach with wifi. Great value since it included a full breakfast. Short walk to beach and restaurants
Stayed 1 night in Nov 2022

2/10 Terrible

Samson

Stayed 2 nights in Nov 2022

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic but good hotel
Stayed 1 night in Sep 2022
Response from Manager on Sep 26, 2022
Thank you we do the best for your stay

10/10 Excellent

Resita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Manager on Sep 26, 2022
Gracias por su valoración :)

6/10 Okay

Maria

Liked: Staff & service
Disliked: Cleanliness, amenities
I liked the proximity to the beach, but I did not like the beach area is dirty, with people shouting all the time to offer massages to tourists.
Stayed 5 nights in May 2022

6/10 Okay

Gensley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The doors of the rooms are unsafe!
Stayed 1 night in Apr 2022
Response from Manager on May 13, 2022
Thank you for sharing your experience with us we will improve

10/10 Excellent

Manuel

Stayed 1 night in Apr 2022

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service
Breakfast was fantastic. Definitely a lot nicer in the pictures. Directly next door was the areas bext Mexican restaurant. Definitely worth the money. 5 minute walk to where the party is at.
Stayed 2 nights in Apr 2022
Response from Manager on Apr 24, 2022
We are very grateful that your stay has been lovely, we hope to see you soon

6/10 Okay

Jose Luis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Regular hotel , beach at 8 min walk
Regular hotel , not too much to see , beach its at 7-8 min walk
Stayed 1 night in Nov 2021
Response from Alberto on Dec 7, 2021
Gracias estimado José Luis por su evaluación.

6/10 Okay

Edmond

Business traveller
Disliked: Staff & service, amenities
No one speaks English at the hotel, no pool and restaurant not even a small freezer in the room will not recommended to anyone.
Stayed 3 nights in Sep 2021

10/10 Excellent

yves

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Excellent staff and good customer service Breakfast was great😘
Stayed 5 nights in Aug 2021
Response from Alberto on Sep 6, 2021
We are so happy thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and close to everything you need
Stayed 1 night in Apr 2021
Response from Management on Jun 10, 2021
Thank you for your feedback. We hope to welcome you back soon.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
False advertising they charge 5 dollars for breakfast.
Stayed 1 night in Apr 2021
Response from Melisa on Apr 11, 2021
Hello! The breakfast is free in the hotel or in your room, but if you want to breakfast in the other hotel has an extra charge because is sea view and premium service. Just inform the things correctly. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the Manager was always available to answer my questions, and I like the fact that when you go to the beach they treats you like home. I will definitely go back! My suggestion will be to add someone that speaks English at the front desk specially for arrivals customers.
Stayed 7 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was as quite and check in was a breeze. The location is great everything with in walkingvduy.
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were sent to the wrong hotel - it was the one on the beach and it was horrible but the staff were excellent.
Stayed 1 night in Dec 2020

8/10 Good

Ignacio, Dominican Republic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property... beach 5 minutes walking and you need buy food. Breakfast need more variety
Stayed 2 nights in Oct 2020

10/10 Excellent

Pal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2020

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my 10 days
There are a few minor issues that I experienced during my 10 days at this hotel but overall my experience was wonderful. The staff were very friendly and extremely accommodating.
Stayed 1 night in Nov 2020

10/10 Excellent

Christian, Deerfield beach, FL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First time in punta cana and great experience whi Green Coast Hotel, easy acces / great food amazing staff !
Stayed 7 nights in Oct 2020

8/10 Good

pascal

Business traveller
Liked: Cleanliness, staff & service, room comfort
PjCali
Nice and affordable hotel, room was clean and spacious. Front desk staff Alexandria was so friendly and helpful.
Stayed 1 night in Oct 2020

10/10 Excellent

Elijah, North Carolina Ft. Bragg

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the perfect ole’ school super classy hotel with an incredible friendly staff that goes above and beyond for you to be comfortable!! Excellent safe location with everything you need!
Stayed 2 nights in Sep 2020

10/10 Excellent

pp, Santo Domingo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bueno todo no hay quejas, al mejor precio, sin desperdicio
Stayed 1 night in Sep 2020

10/10 Excellent

Darlin, República Dominicana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor y excelente trato de parte de la recepción
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the rooms and the bed is super comfortable. I also liked that there were restaurants we could walk to and a table and chairs to play cards on in the evening. The breakfast was excellent and Manuel (the cook) made exactly what of us wanted! It was an awesome experience!
Stayed 3 nights in Mar 2020

10/10 Excellent

Claudia, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my boyfriend and we would usually stay up until really late and wake up late in the day. The staff was very understanding when I requested that we not be woken up early to have our room cleaned. They would clean when we would be out for the day and were very understanding and respectful of our sleep schedule. I would usually wake up on time for breakfast but my boyfriend would sleep until later and Angela was a sweetheart and she would let me bring breakfast to our room so he could have something to eat when he woke up. Every staff I came in contact was extremely kind and helpful.
Stayed 9 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty property! Out dated and staff lack professionalism!
Stayed 2 nights in Feb 2020