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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Outdoor pool, sun loungers
Game room
Interior entrance
Buffet
In Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a fun retreat for the whole family. Enjoy free full breakfast and regional cuisine at one of the two on-site restaurants. With an outdoor pool, playground, arcade/game room and sauna or steam room you're sure to find some rest and relaxation.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Parking available
  • Gym

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Suite)

View from room

Room (Suite)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, hypo-allergenic bedding, minibar, blackout drapes

Deluxe Triple Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the area

Região Urbana Homogênea IX, a neighborhood in Poços de Caldas, is home to Carlton Plaza Poços de Caldas. Thermas Antonio Carlos and Poços de Caldas Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paco das Aguas Shopping Center and Pocos de Caldas Shopping Mall. Traveling with kids? Consider Dr. Mario Mourao Water Resort and Walter World Theme Park.
Visit our Poços de Caldas travel guideOpens in a new window
Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.2 km
  • Macacos Fountain - 3 min walk - 0.3 km
  • Pedro Sanches Square - 5 min walk - 0.5 km
  • Poços de Caldas Cable Car - 6 min walk - 0.6 km
  • Walter World Theme Park - 5 min drive - 3.6 km

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬5 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪Cucina Francesco - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Family-friendly hotel located in Região Urbana Homogênea IX
You can look forward to free full breakfast, a poolside bar, and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Self parking (surcharge), a front-desk safe, and a banquet hall
  • Luggage storage, multilingual staff, and a billiards/pool table
  • 1 meeting room, an elevator, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on Sept 7, 2025 start from CA $54.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Plaza Poços de Caldas?

Self parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Check-out is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Região Urbana Homogênea IX, this family-friendly Poços de Caldas hotel is steps from Paco das Aguas Shopping Center and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

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Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 913 reviews
Rating 8 - Good. 272 out of 913 reviews
Rating 6 - Okay. 60 out of 913 reviews
Rating 4 - Poor. 18 out of 913 reviews
Rating 2 - Terrible. 12 out of 913 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Oct 2024

8/10 Good

joao wagner r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

MIGUEL ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

CARLOS EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Glauco

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Roberson

Stayed 2 nights in May 2025

10/10 Excellent

Alberto Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Eliane

Liked: Staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

FELIX GALILEU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Estacionamento cobrado à parte. Pensava que estava incluído. Muito barulho após 22h e antes das 8h, não por culpa do hotel mas dos maus modos de hóspedes em grupos numerosos.
Stayed 1 night in May 2025

8/10 Good

Vicente Duarte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente, muito bom.

Atendimento impecável. A recepção, o pessoal da portaria e os que guardam o carro foram maravilhosos. Quartos bons . Café da manhã bom (não é ótimo) embora, a cordialidade, educação, gentileza dos funcionários do Café da manhã, foi um diferencial. Mesmo com o horário já terminando, fizeram ainda uma salada de frutas para minha esposa.
Stayed 1 night in May 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café da manhã

Café da manhã melhor de Poços de Caldas
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Taisa M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025