Playa Ballenas Tours and Activities

The place was a little too old and needs some improvement in the rooms, tv not working, sone of the power outlets do not work, the light and ac work with the key card. Not hot water in some rooms, staff super nice and friendly. There was no paper toilet in the rooms, towels very limited. The pool was fine, food excellent.

We had an AMAZING time here! My partner and I just wanted a quiet, romantic trip and that’s exactly what we got. We stayed in one of the bungalows and our room was spotless and lovely. We didn’t try any activities, we laid on our backs in the sun on our patio, by the pool, and on the beach with drinks in hand and ate whenever we felt hungry and it was absolutely perfect! The resort was quiet and never crowded and the beach and ocean were spectacular. The only problem was…our flight flew into an airport SIX HOURS from the resort!! We had no idea after we booked through Expedia. Cue a $500, 6-hr cab ride across the island plus having to buy new plane tickets for the flight back, out of Santo Domingo (about an hour cab ride). Do better, Expedia ! Why would you book us a flight into an airport on the opposite side of the country from the resort?? It’s our fault for not checking before we arrived, but we were told there was an airport shuttle (false, be prepared to pay for a cab no matter where you fly into) and assumed our flights were to the airport closest to the resort. If booking through here, BE SURE TO CHECK YOUR ARRIVAL AIRPORT!!! Because customer service is absolutely non-existent. We were so relieved to finally arrive at our beautiful resort, which gets 5/5 stars from us but the travel was the most nightmarish experience I’ve ever had and we will NOT be booking anything through this site again.

Same quality as always.