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Reviews of Hôtel de la Terrasse

2 out of 5
Hôtel de la Terrasse
67 Rue Letort, Paris, Paris

Reviews

5.6
Rating 10 - Excellent. 38 out of 410 reviews" "
Rating 8 - Good. 88 out of 410 reviews" "
Rating 6 - Okay. 105 out of 410 reviews" "
Rating 4 - Poor. 84 out of 410 reviews" "
Rating 2 - Terrible. 95 out of 410 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire and smoke alarm systems were hanging from the ceiling wrapped in plastic so would not work. There was heavy doors waiting to be installed, blocking the lift entrance. I did not stay there on the grounds that ot was not safe and would like a refund.
Stayed 1 night in May 2024

6/10 Okay

Yosephine, New York

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No wifi no AC but at least smells like a clean linen
Stayed 3 nights in May 2024

4/10 Poor

Lesa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No internet. Desk clerk says WIFI is out and shrugs. Unacceptable. No phone reception, workers start bringing equipment right next our room at 6:45 am. Would recommend not staying here if at all possible
Stayed 3 nights in May 2024

2/10 Terrible

Ergi

Disliked: Cleanliness, staff & service, property conditions & facilities
Ist nicht sauber und die zimmer dreckig
Stayed 1 night in Mar 2024

2/10 Terrible

Gillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Hector

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pigsty
I didn’t stay at the hotel because the hotel is dirty, the room I was assigned looked dirty. The blankets, the pillows and the floor looked dirty. The manager was very impolite. The neighborhood is unsafe.
Stayed 4 nights in Dec 2023
Response from seif on Dec 17, 2023
l état de la chambre même sur la photo est impeccable le lit est défaite par le client lui même le douche est vient d être rénové le climatiseur est bien apparent je crois que à ce prix vous ne pouvez pas avoir mieux quant à la politesse il fat savoir qui a commencer par l agression verbal....

10/10 Excellent

henok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really have a good time. Specially the hospitality is very good.
Stayed 2 nights in Nov 2023

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Lenka

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Esther

Liked: Cleanliness, staff & service
I loved the hotel, itvwas clean and close to the metro. The staff at the reception were kind and helped me well to settle. Highly recommend
Stayed 4 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
I will agree with other reviews that the noise from the outside is a bit much, but not enough to interfere with my sleep. The neighborhood was fine. I had no issues at all and the market across the street was a great option instead of eating at a restaurant all the time. Having the Metro just across the street made sightseeing very easy. Check in/out was very easy and staff were very accommodating. Will definitely stay again when I go back to Paris.
Stayed 5 nights in Jun 2023

10/10 Excellent

Idia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Wi-Fi, rooms are very small, corridors are unorganised and small. Reception people are not cooperative. I cannot give more than one star. Reception person of day and night, both need to be improved a lot. Both the guys of receptions are least interested for customer service. Stay in this hotel if you don't have any other option.
Stayed 3 nights in Mar 2023

10/10 Excellent

Isaac

8/10 Good

Beatrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the position (1 minute from metro 4) and the cleanliness.
Response from reception on Dec 19, 2022
merci

8/10 Good

Graham

Stayed 3 nights in Nov 2022
Response from reception on Dec 19, 2022
merci

8/10 Good

TOM

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Small ,compact but clean . Area close to Metro
Stayed 2 nights in Oct 2022
Response from seif on Oct 19, 2022
merci

2/10 Terrible

Mircea Doru

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I didn't like nothing. The room doesn't look like in pictures. £133 for a very poor room, only water was working, no plug to charge my phone, first room was with the broken window, they charge me an extra £25 for car park. I didn't have never this experience.
Stayed 1 night in Oct 2022

2/10 Terrible

Malik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel we have ever stayed in.
DISGUSTING ! Filthy, no natural daylight, window blinds broken so permanently black in room, toilet seat and lid not fixed, television ariel cut and not attached, wardrobe (if you could call it that), not finished and not a hanger in sight, cigarette burn hole on bedspread, picture of red carpet is in the hall outside of the room, cardboard stuffed into power switch. The headboard was split. The radiator was shocking (see photos) looked like it had never been cleaned. The walls are hideously stained. The floor had muddy marks and were in desperate need of mopping. On arrival we were told we were lucky that they had kept the room for us (6pm) Hotels.com told us check in time was up to 11pm. Looking back we should have run then. We paid 108 euros and really feel robbed. We have stayed in many hotels over the years and this reached a new low. We have lots of other photos.
Stayed 1 night in Oct 2022
Response from reception on Oct 19, 2022
you have to think too inyou credit card not availbe no hotel in paris accept you but since you cam later althought it' was canceld and card not good we accept you

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, room comfort
The perfect place for traveling on a budget
A fantastic little spot for traveling on a budget. Not the best area of town, but the Metro takes you practically to the hotel’s front door. The rooms are clean and the staff is helpful/friendly.
Stayed 7 nights in Sep 2022

4/10 Poor

Mousa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad location, an unsafe area Not clean hotel
Stayed 4 nights in Oct 2022

8/10 Good

GLMCV

Stayed 4 nights in Sep 2022

2/10 Terrible

Osarenoma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Dean Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Local market
Stayed 1 night in Aug 2022

8/10 Good

Stefan

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The base is old but the rooms are decent for the price paid. The bathroom is very clean and they change the towels and make the beds every day. The staff is friendly and responsive. The area around the hotel doesn't seem safe, but we haven't had any problems. There is a 24-hour convenience store and fast food restaurants in front of the hotel. Lidl is 50-100 m from the hotel.
Stayed 1 night in Aug 2022

2/10 Terrible

Omid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
Don't stay here... Even you are in street or you should sleep at a park around Eiffel.... It is not a hotel.. i don't know what is that... Everything is horrible, place in city , room , floor, steps and noiiiiiisy
Stayed 2 nights in Jun 2022

4/10 Poor

Facorat

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was at first very friendly. Can’t lie on that one .Then… lift was broken , the stairs to the floors was dusty as hell. Rooms smelled, steam hot, no aircon . But the beds was like the worst. thin paper mattresses,bed seems like been bought at the antique shop. I guess they were out even before the Queen elizabeth birth,and at the time the cheapest one’s. If you enjoy mites party host by DJ A.carien .with all you can drink bar with unlimited dandruff beer and nose no
Stayed 7 nights in Jun 2021

4/10 Poor

yasser

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Ray Gérard

Business traveller
Liked: Cleanliness, room comfort
Nothing Fancy, But a Good Bargain
Nothing fancy but that's what I was looking for, and it's a good bargain. The paint could use redoing in places, the furniture is a bit worn, but the room and the linens were clean. Fairly calm: the widows are double-paned, so no street noise; conversely, no soundproofing in the walls, so you'll hear your neighbors. The other guests were low key. Located in a diverse, lively, down-to-earth neighborhood — not a tourist destination. Convenient for getting to Charles de Gaulle/Roissy: four stations on métro line 4 and you're at the Gare du Nord for transfer to RER line B with a straight shot to the airport.
Stayed 2 nights in Oct 2019

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good clean budget base for exploring Paris
Hotel is rated as 1* so I had limited expectations, whilst it is rough around the edges i was pleasantly surprised. Staff were friendly and helpful a particular thanks to Ibrahim who always had a smile and kindly printed boarding passes and called Taxi (official Paris Taxi). Cleaning lady also very nice and thourough at her job. Spacious Bathroom with rainfall shower and piping hot water. Some of other guests a bit noisy and a bit nousy out the front of hotel but all in all a devent budget hotel if you are just looking a convenient base to explore Paris (metro station literally across the syreet) and not planning on spending most of the day in room. All in all a satisfactory experience if you remember it is officially a 1* but service and cleanliness is at least much more . ne last point expect a lot of street peddlars at the Metrobut they werent agressive and didnt bother us.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely disgusting, it is not at all worth staying in this hotel , it’s absolutely a tip ! The hotel needs complete renovation as it’s damp smell all throughout the hotel I would nt recommend this hotel to any tourists it’s abs disgusting.pls avoid this hotel.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel of the world
Never ever book any room in this Hotel. I booked for 4 nights but left it on 2nd day and moved to another hotel. Worst property I have ever seen in my life. Never seen such a dirty bathrooms made in less than two square meter area. shower is 2 ft x 2 ft. WC is half under the wash basin, so how to sit on it? All rooms with broken floor. I am now scared to book any hotel on Hotels.com.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019

8/10 Good

christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beau Bohemian or middle Bohemian?
Bathroom was small, but well kept. The exterior is quite well maintained and has a pleasant view out over the square. Although quite functional, rooms could use a new veneer and somewhat more attention to the condition. WiFi was acceptable. Though the neighbourhood is nothing to write home about, it has all of the amenities and is only a short metro ride from downtown Paris.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

a

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
The room is very congested.we can not have shower bcz water not down from the shower pot.Sink is tiny we can not use it because if you get water from the sink it come down to the floor.night shift receptionist very rude doesn't have any idea about customer service even thoug he was interrupt trying to stop our friends to visiting us in hotel ! Overall very bad experience.
Stayed 5 nights in Sep 2018

4/10 Poor

AmericanTourist

Disliked: Property conditions & facilities, room comfort
Because there was no AC, we had to open our windows. The area was so noisy, we woke up several times during the night. The hotel is old and smelly, the carpet needs to be replaced. The stair is so small, the hallway is tiny, we worried how to escape in case of fire. We have never seen a shower that small. You would wet the whole bathroom during a shower. The area did not seem safe to walk around. For tourists, we recommend to avoid this area
Stayed 6 nights in Jul 2018

8/10 Good

SANAZ

Liked: Cleanliness, staff & service
It was a great stay and the place was so close to metro but it was located in a crowded part of the city and too noisy.
Stayed 6 nights in Jun 2018

6/10 Okay

Waleska

Liked: Staff & service
Blah!!!
Decent location but the hotel was very runned down..but you get what you pay for.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Christine, Chalfont, PA

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you paid for!
This hotel is quite cheap because it is at the very limits of the city of Paris. The neighborhood is quite poor and neglected. The hotel itself is pretty run down. The bathroom needed badly to be updated, there was no outlet for a razor or hair dryer, and the shower is made for pint sized customers! The bedroom was clean enough but so small we couldn't open all 3 suitcases at the same time. There was also just one electric outlet available. The subway station just across the street made it work for us as well the price of 100 euros a night.
Stayed 4 nights in Jul 2017

2/10 Terrible

Debmalya, Rotterdam, Netherlands

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic, abysmal standards. Absolutely no!!!
It does not deserve even a rating of 1(lowest). I & my family stayed for 1 day and checked out the first thing in the morning. A neighbourhood absolutely not suitable for family. 'Maybe a college student could stay because they look for low cost option. 100euros way too expensive. The lift did not work. The parking agarage lift did not work. The bathroom door could not be locked. The shower curtains were filthy.. the internet reception wasn't there on the 3rd floor. There was continuous smell of oil from frying chicken from the shop below
Response from General Manager on Oct 2, 2016
Merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dumpster in Paris.!
Horrible place unless one had no other option. Not fit to be place to stay.

10/10 Excellent

Emilia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very friendly and helpful staff. Hotel has underground car park. The Underground station less than one minute walk. Good coffee in the pub just cross the road.I can fully recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Love this hotel
Clean room,near to the subway,nice staff,near to restourant,en supermarket

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i wouldn't recommend
rooms too small, but front desk personal was very nice

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly terrible hotel
Now I've stayed in a lot of bad hotels, but this one tops them all. Had to wait outside in the rough neighbourhood for 45 mins for check in (at 8pm) while there was a sign saying "back in 5 mins" on the lobby door that was locked. Really hot, no air con or fans. Rowdy outside until about 5am. Dangerous electrics, cold showers, holes in bed sheets and springs sticking out. Good points are it's cheap and close to metro. However, I don't think even the price was worth it.

4/10 Poor

Aidan

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a nice area. Very noisy.
There were police officers outside late at night with dogs and guns. It did not feel like a safe area to stay in.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible location and rooms are very small and noisy. Very old installations and quite small showers.