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el PRADO

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Luxury
VIP Access
4.0 star property
9.4

Exceptional

Elegant retreat in downtown Palo Alto

Marble-tiled bathrooms and plush bedding create a boutique feel in this charming downtown Palo Alto property. The courtyard offers a quiet retreat after exploring nearby shops. Attentive staff provide exceptional service, making guests feel at home while enjoying the coffee bar.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Fireplace

A hotel room with a large bed, a desk, a chair, a TV, a fireplace, and a view of the outdoors.

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a bench, a desk, and a chair. There is a window with curtains, a lamp, and a picture on the wall.

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a view of the outside.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a large bed, two bedside tables, a desk with a chair, a sofa, and a patterned floor.

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Courtyard King Suite, Balcony

A hotel room with a large bed, a dark blue sofa, and a patterned floor.

Courtyard King Suite, Balcony

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, a television mounted on the wall, two bedside tables with lamps, and a patterned floor.

Deluxe Suite, 1 King Bed

  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

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Exterior

Graduate by Hilton Palo Alto

University South
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 366 reviews
The price is CA $282
CA $367 total
includes taxes & fees
Sep 5 - Sep 6
Graduate by Hilton Palo Alto
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About the area

Located in University South, a neighborhood in Palo Alto, el PRADO is in the entertainment district and near the airport. Palo Alto Junior Museum and Zoo and Twin Creeks Sports Complex are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Silicon Valley and Baylands Nature Preserve. Traveling with kids? Make time for California's Great America, or check out an event or a game at Stanford Stadium. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Palo Alto travel guide
Map
520 Cowper Street, Palo Alto, CA, 94301

What's nearby

  • A grassy hill with a wooden fence, a distant town with red-roofed buildings, and a tower.
    Stanford University
    11 min walk - 1.0 km
  • A woman walking on a sidewalk with potted plants and buildings in the background.
    Stanford Shopping Center
    13 min walk - 1.1 km
  • Downtown Palo Alto Farmers' Market
    5 min walk - 0.5 km
  • Stanford Theatre
    7 min walk - 0.6 km
  • Stanford Stadium
    4 min drive - 2.2 km

Getting around

  • Palo Alto Station
    10 min walk
  • San Carlos, CA (SQL)
    13 min drive

Restaurants

  • Shake Shack
    16 min walk
  • Verve Coffee
    9 min walk
  • Gregorys Coffee
    3 min drive
  • Blue Bottle Coffee
    3 min drive
  • Telefèric Barcelona
    19 min walk

About this property

el PRADO

  • Luxury upscale hotel in the business district
  • You can look forward to a terrace, a garden, and a hair salon at el PRADO. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
    • An electric car charging station, express check-out, and coffee/tea in the lobby
    • A porter/bellhop, a banquet hall, and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 62 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Bathrooms with designer toiletries and showers
    • 49-inch HDTVs with premium channels
    • Balconies, free infant beds, and electric kettles

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Interior
The Cardinal Hotel
University South
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Extra beds/cribs
9.0 out of 10, Wonderful, 476 reviews
The price is CA $204
CA $236 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 100 per person
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Piano
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Frequently asked questions

Is el PRADO pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at el PRADO?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at el PRADO on Sept 11, 2026 start from CA $444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 35 per night.

What time is check-in at el PRADO?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at el PRADO?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is el PRADO located?

This family-friendly Palo Alto hotel is located near the airport, within a 15-minute walk of Silicon Valley and Stanford University. Stanford University Medical Center is 1.8 mi (2.9 km) away. Palo Alto Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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