Title: The SOV Resorts - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The SOV Resorts Travelers unwind with oceanfront massages and poolside relaxation at this island retreat where the warm tropical atmosphere dissolves everyday stress ![Outdoor pool](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/c7a00efa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/d634c9fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/f06dcf5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 Bedroom | Balcony view](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/a2b28728.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/1ce373c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The SOV Resorts offers a tropical getaway with a poolside bar and peaceful garden paths. Enjoy the complimentary beach shuttle and scuba diving options. The onsite spa is highly praised, leaving visitors refreshed. 6.6 ## Popular amenities - Spa - Bar - Pool - Breakfast available - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26930120&PinnedHotelID=26930120&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Double Room, Ocean View](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/31bda99b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Ocean View ### Highlights Balcony or patio Air conditioning Free cribs/infant beds Flat-screen TV Premium bedding Private bathroom Cable channels Daily housekeeping - 250 sq ft - Ocean view - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room, Balcony](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/80df3c3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Balcony ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Premium bedding Private bathroom Cable channels Daily housekeeping - 250 sq ft - Sleeps 2 - 1 Queen Bed ![Junior Suite, 1 Bedroom](https://images.trvl-media.com/lodging/27000000/26940000/26930200/26930120/eb1404e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom ### Highlights Balcony or patio Air conditioning Flat-screen TV Premium bedding Separate bedroom Private bathroom Cable channels Daily housekeeping - 450 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 Queen Bed ### Family Suite, Multiple Bedrooms, 2 Bathrooms, Ocean View ### Highlights Balcony or patio Air conditioning Refrigerator Flat-screen TV Premium bedding Private bathroom 2 bathrooms Cable channels - 1500 sq ft - Ocean view - Sleeps 5 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNegril-Hotels-The-SOV-Resorts.h26930120.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNegril-Hotels-The-SOV-Resorts.h26930120.Hotel-Information) ## About the area West End, a neighborhood in Negril, is home to The SOV Resorts. The area's natural beauty can be seen at Seven Mile Beach and Jamaica Beaches. Barney's Botanical Garden Jamaica and Kool Runnings Water Park are also worth visiting. Snorkeling, parasailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby. [Visit our Negril travel guide](https://www.expedia.ca/Negril.dx2543) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.26345%2C-78.36656&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mYL-yv-7i3FPd9rrZRlsvI0w2m8=) West End Road, Negril, Westmoreland ### What's nearby - Negril Cliffs - 11 min walk - 1.0 km - Negril Lighthouse - 2 min drive - 2.6 km - Seven Mile Beach - 5 min drive - 4.1 km - Time Square Mall - 7 min drive - 6.0 km - Negril Hills Golf Club - 10 min drive - 8.2 km ### Getting around - Sir Donald Sangster Intl. Airport (MBJ) - 108 min drive ### Restaurants - ‪Rick's Café - ‬14 min walk - ‪MyBeach jamaica - ‬5 min drive - ‪Sweet Spice Restaurant - ‬5 min drive - ‪Juici Patties - ‬4 min drive - ‪Push Cart - ‬5 min walk ## About this property ### The SOV Resorts Hotel near Seven Mile Beach Take advantage of a poolside bar, a free daily manager's reception, and a terrace at The SOV Resorts. With amenities like a free beach shuttle and scuba diving, this hotel is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - A front-desk safe, luggage storage, and smoke-free premises Room features All guestrooms at The SOV Resorts feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi. More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Balconies or patios and daily housekeeping ## Similar properties ![Outdoor pool, open 9:00 AM to 5:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/afdfb575.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### High Life Resort and Spa Negril - Pool - Hot tub - Parking included - Free WiFi 6.4 18 reviews CA $169 CA $196 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/72000000/71610000/71600300/71600210/16a44400.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Cliff Hotel Negril Limited West End - On private beach - Pool - Spa - Parking included 9.6 Exceptional 192 reviews CA $302 CA $349 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=71600210&PinnedHotelID=71600210&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/46000000/45850000/45843400/45843386/b147c795.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sand and Blue Seas Negril - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 132 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=45843386&PinnedHotelID=45843386&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/21000000/20630000/20624300/20624241/9a280585.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Cave Castles West End - On private beach - Parking included - Free WiFi - Restaurant 8.0 Very good 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=20624241&PinnedHotelID=20624241&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/18000000/17040000/17035400/17035303/d5410f87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westender Inn West End - Pool - Spa - Kids pool - Parking included 8.6 Excellent 386 reviews CA $126 CA $153 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=17035303&PinnedHotelID=17035303&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/16000000/15750000/15742300/15742241/6b897999.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Condos Negril Negril - Kitchen - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 56 reviews CA $168 CA $211 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15742241&PinnedHotelID=15742241&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Villa, 5 Bedrooms | Outdoor pool](https://images.trvl-media.com/lodging/13000000/12390000/12389300/12389267/d85e0303.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Idle Awhile Villas Negril - Pool - Kitchen - Free WiFi - Restaurant 10 Exceptional 15 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=12389267&PinnedHotelID=12389267&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach shuttle, beach cabanas](https://images.trvl-media.com/lodging/9000000/8790000/8780100/8780004/60fb6caa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Boardwalk Village Negril - On private beach - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 185 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=8780004&PinnedHotelID=8780004&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8770000/8762900/8762851/9ddd8a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catcha Falling Star West End - Pool - Hot tub - Parking included - Free WiFi 9.6 Exceptional 203 reviews CA $86 CA $190 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8762851&PinnedHotelID=8762851&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4010000/4005100/4005072/7eb21cb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Idle Awhile Cliffs West End - Pool - Kitchen - Washer - Dryer 9.0 Wonderful 119 reviews CA $234 CA $294 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4005072&PinnedHotelID=4005072&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free beach shuttle - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 12 per person - 2 bars/lounges - A poolside bar - A restaurant - Free daily manager's reception ### Things to do - Full-service spa - Horseback riding/rentals - Outdoor pool - Scuba diving - Yoga classes ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible parking ### More - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 10 per pet, per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 25.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 12.00 per person - Airport shuttle fee: USD 50.00 per person (one-way) - Pet fee: USD 10 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: USD 25.0 per day - Laundry fee: USD 25 per week The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as SOV Resorts Resort Negril SOV Resorts Resort SOV Resorts Negril SOV Resorts The SOV Resorts Hotel The SOV Resorts Negril The SOV Resorts Hotel Negril ## Frequently asked questions ### Does The SOV Resorts have a pool? > Yes, this property has an outdoor pool. ### Is The SOV Resorts pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees. ### How much is parking at The SOV Resorts? > Self parking is free at this property. ### What time is check-in at The SOV Resorts? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The SOV Resorts? > Check-out is at noon. ### Does The SOV Resorts provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per person applies. ### Where is The SOV Resorts located? > Located in West End, this beach hotel is steps from Erica's Cafe, and 2.7 mi (4.4 km) from Seven Mile Beach. Joseph's Cave and Negril Cliffs are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The SOV Resorts Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 4 6 - Okay 4 4 - Poor 2 2 - Terrible 4 ### 8.0/10 Cleanliness ### 7.2/10 Staff & service ### 5.2/10 Amenities ### 6.6/10 Property conditions & facilities ### 3.4/10 Eco-friendliness ### 6/10 Okay #### aldrech Jan 1, 2022 ##### aldrech Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Shavel Dec 6, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place was abandoned and filthy, party garbage and broken bottles by the pool. Overall really filthy. I had to check right back out and went down the road to Shields hotel ##### Shavel Stayed 2 nights in Dec 2021 ### 2/10 Terrible #### Rosemarie Oct 15, 2021 Disliked: Staff & service, amenities, property conditions & facilities Property was abandoned, the pool was green everything grown up all plant not hedged or kept. ##### Rosemarie Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Verified traveller Sep 6, 2021 There’s no receptionist, checked in by security. Bathroom mirror on opposite wall from sink. No hot water ##### Verified traveller Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Diana Aug 3, 2021 Disliked: Amenities, property conditions & facilities The place was not up to our ##### Diana Stayed 1 night in Aug 2021 ### 6/10 Okay #### LA Dec 27, 2019 Liked: Cleanliness Disliked: Amenities Pretty disappointing. Check in took about 20 minutes. WiFi isn’t accessible in the room. Pool wasn’t in working condition. Gate exiting property was locked with no security or management around to open for half hour. No hot water in bathroom. Television in room was great. Room is huge and clean. ##### LA Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Apr 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was ok, clean and cozy. My husband like it. It was our first time staying on the cliff side of negril and it was different ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 20, 2019 ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller Mar 12, 2019 Liked: Cleanliness, staff & service Disliked: Amenities This property is beautiful. The grounds are only going to get better every year. Check in was with Amina, who I'd been talking to for a couple weeks before we arrived and she was awesome. The staff is second to none. The young lady that took care of our room was fantastic, even doing a couple loads of laundry for us. Our room was nice and we were able to lay in bed and watch the sunset ! The restaurant and bar area needs some direction. Mainly because they weren't busy. The pool is beautiful, but needs to be maintained much better and has no shade anywhere. The location is excellent with some great restaurants within walking distance. Archway Pizza was fantastic, not for the pizza but for the pasta. Sip and Bites offers a great breakfast and dinner at a very great price. The Jerk Centre is close by and has a great menu. If you want a fancy dinner Rockhouse is a couple doors down. LTU is a short ride also and has great food. WiFi worked good and security was also great. This is a basic hotel and is a great value for the money. The staff is the highlite of this property. Anything we needed we got. Our room did not have a safe and I asked about it. The next day they installed one. Thank you Lydney, Amina and the rest of the SOV staff for a great 2 weeks ! We will definitely be back ! ##### Verified traveller Stayed 13 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully maintained property. Pool area is beautiful, but needs shade. Staff is outstanding ! ##### Verified traveller Stayed 13 nights in Feb 2019 ### 4/10 Poor #### Kali, Los Angeles, California USA Feb 24, 2019 Disliked: Cleanliness, amenities, property conditions & facilities This property is situated on a prime piece of land and the staff were quite friendly. It feels like there is absentee upper management/ownership to have solid processes and ongoing care in place. The rooms were very sparse, curtains were too short for the windows and basics like a desk, rug, chair were non-existent. My room had a lamp with a broken lampshade and a very filthy couch which was scary to even place my luggage on. As I understand the property has only been open just over a year. There was a high pitched sound coming from the street in the evening which lasted for about 30-60 minutes each night which made it difficult to sleep, which is the main reason why I would not return. It took a LONG time to get food from the on-property restaurant. I absolutely would not stay here again. Unfortunate because the location overlooking the sea is breathtaking. ##### Kali Stayed 2 nights in Feb 2019 ### 6/10 Okay #### Verified traveller Feb 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The property was set in an area that did not have a lot of tourist traffic which , was good for us and peaceful. Yes, I would go back. ##### Verified traveller Stayed 5 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Feb 4, 2019 It was great I enjoyed staying here. Will be visiting again ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was just amazing ! Pictures does no justice to the place. Staff was excellent, definitely would recommend this property to anyone. Will be staying there again ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Loved the everything about. It. It was beautiful. Only wish the wifi was better ##### Verified traveller Stayed 2 nights in Feb 2019 ### 4/10 Poor #### Verified traveller Jan 1, 2019 Liked: Room comfort Disliked: Staff & service タオルやドライヤーがないホテル、ジュニアスイートのはずが逆にゆっくりできなかった。 ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Sal, LA Sep 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I travel frequently to Jamaica. This was my first time in this hotel. The location of this place is awesome. The staff were very friendly. Great value for money compared to some of the other places I have stayed in the west end. The food was really good but I think they should expand their menu options. I’ll definitely be back. ##### Sal Stayed 1 night in Sep 2018 ### 10/10 Excellent #### J.Lowe, Miami, FL Sep 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Infinity pool is awesome. It could be a bit deeper but it gives a feeling of safety. The view from the restaurant is just beautiful and the water is so pretty. The view from the balcony is great as the lawns and gardens are clean and you can see the ocean from the room as well. ##### J.Lowe Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Rick, NY Sep 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice resort in a beautiful location. Great staff and nice service. Breakfast was delicious. Loved watching the sunset over the ocean from the pool with my rum punch! Room was clean and comfortable. Really enjoyed my brief stay. I already booked another visit . ##### Rick Stayed 1 night in Aug 2018 ### 2/10 Terrible #### Charle, Florida Aug 6, 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Where do I begin, when you GPS this hotel it takes you to some open lot no where near the actual location. If it had not been for my husband being a native of the country we would’ve been lost . I arrived at the hotel around 2:30 p.m only to be told my room wasn’t ready and if I could wait 30 minutes for availability which I couldn’t because I was attending a wedding and needed to be dressed by 4:00. Needless to say I was given a room to shower and change in that wasn’t completely finished with renovations. Matter of fact the whole hotel was under renovations so for them to be renting rooms is beyond me . I returned back after the wedding my room was available but I had to wait an hour for the remote control after sending my husband downstairs for it . The plumbing was being renovated as well because the shower was more like a bath after the water wasn’t able to go down the drain. I’ve never experienced such a mess at the cost of 210.00 if I can help anyone out don’t book this hotel their not ready. The breakfast was horrible, the staff needs more customers service training and the manager hid from me and my husband because we asked for a partial refund . He told my husband he would be back at 9 a.m and check out was at 12 , he made sure he wasn’t present and he left his cell phone at the desk so we couldn’t make contact with him. Smh ! I’ve had better experience at 50 dollar hotel in Jamaica this place is rip off and Expedia needs to cut all ties with this place . ##### Charle Stayed 1 night in Aug 2018