Find Hotels by Independent in Monterey

"The motel is in good shape for an older "no frills" property. The beds were pretty comfortable, and the room was relatively clean. The area is nice with great sight-seeing and restaurant options. The man working at the front desk could use some Customer Service Skills Training. My payment card was charged for the nightly rate prior to my arrival. Once there, he said that he had to process the payment again, even after I showed him that it was already processed. He said that it was my choice if I wanted to stay there or not, but if I wanted to stay, he had to run the payment again. This resulted in a double charge. He found this amusing and laughed about the situation. He then told me to take it up with the credit card company. I contacted the owner a couple days later and she issued a refund promptly. I would suggest training the Front Desk staff in customer relations or replace him."

"It was wonderfully furnished with everything we needed, everything worked and it was great location. So peaceful. "

"Quaint, comfortable and clean. Quiet surroundings, but conveniently located to Marlinton and the state parks. Would stay here again."

"Exceptional experience. The location was perfect, remote and quiet. The property was immaculate with everything you needed for your stay. "

"Staff was wonderful!!"

"Staff were friendly and the resort was beautiful. Small complaint would be it’s expensive."

"We had a larger group and the host was extremely helpful and responsive for all our needs. The house was in perfect condition in the perfect private location "

"Kitchen was super clean. Staff were very nice. Rooms were clean also. Will stay here again "

"Parking was very easy especially for older people and the view was breathtaking."