Title: Hotel Maison del Embajador - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Maison del Embajador A peaceful haven awaits in Mérida Centro with a refreshing pool and convenient access to local attractions for travelers seeking both relaxation and exploration ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/bb27efb7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast served, international cuisine](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/cc63a079.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/e8814305.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/f8dff84a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/09476d5c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Maison del Embajador offers a quiet retreat in central Mérida with a garden setting and restaurant. Guests can relax by the outdoor pool or use in-room WiFi to plan adventures. Visitors consistently praise the attentive staff who enhance the stay experience. 8.0 Very good ## Popular amenities - - Breakfast available - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sep. 29 - Sep. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 30 - Oct. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Deluxe Room](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/6a5a5ae7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Connecting rooms available LCD TV Private bathroom Hair dryer Rainfall showerhead Minibar Cable channels - 269 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/e0d5500b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 23 reviews ### Highlights Balcony Air conditioning Connecting rooms available LCD TV Private bathroom Hair dryer Rainfall showerhead Cable channels - 269 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/3e013fde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Connecting rooms available LCD TV Private bathroom Hair dryer Rainfall showerhead Minibar Cable channels - 269 sq ft - Sleeps 4 - 2 Double Beds ![Standard Family Room](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/e05e02fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Family Room 8.0 Very good 3 reviews ### Highlights Air conditioning Connecting rooms available LCD TV Private bathroom Hair dryer Rainfall showerhead Cable channels Desk - 269 sq ft - Sleeps 6 - 3 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/53f6be55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 7.8 Good 16 reviews ### Highlights Air conditioning Connecting rooms available LCD TV Private bathroom Hair dryer Rainfall showerhead Cable channels Desk - 269 sq ft - Sleeps 4 - 2 Double Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/w1918h1280x0y0-791c5313.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - 236 sq ft - Sleeps 4 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/ba0d7b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 193 sq ft - Sleeps 4 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/2f230ef3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe - 236 sq ft - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/03628704.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 193 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Maison-Del-Embajador.h5461951.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Maison-Del-Embajador.h5461951.Hotel-Information) ## About the area Located in Mérida Centro, a neighborhood in Mérida, Hotel Maison del Embajador is near theme parks. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Kukulcan Stadium or Estadio de Beisbol Kukulkan. [Visit our Mérida travel guide](https://www.expedia.ca/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97159%2C-89.62225&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uSqLhRDK1R-8kncZBz52kmmvIh8=) Calle 60 #472 x 53 y 55 Centro Historic, Mérida, YUC, 97000 ### What's nearby - Parque Santa Lucía - 1 min walk - 0.0 km - Mérida Cathedral - 7 min walk - 0.6 km - US Visa Applicant Service Center - 16 min walk - 1.4 km - Yucatan International Convention Center - 2 min drive - 2.2 km - U.S. Consulate General Mérida - 3 min drive - 2.6 km ### Getting around - Teya-Merida Station - 26 min drive - Mérida International Airport (MID) - 16 min drive ### Restaurants - ‪Mi Viejo Molino - ‬1 min walk - ‪La Tratto Santa Lucía - ‬1 min walk - ‪De La Union - ‬2 min walk - ‪Pipiripau Bar - ‬3 min walk - ‪El Tucho - ‬2 min walk ## About this property ### Hotel Maison del Embajador Hotel near Paseo de Montejo Close to Mérida Cathedral, Hotel Maison del Embajador provides amenities like a garden and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Continental breakfast (surcharge), luggage storage, and smoke-free premises - A front-desk safe, a 24-hour front desk, and a TV in the lobby - Tour/ticket assistance and a computer station - Guest reviews say great things about the helpful staff Room features All guestrooms at Hotel Maison del Embajador offer comforts such as air conditioning, as well as amenities like free WiFi. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/8000000/8000000/7999600/7999554/c21e451d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Español Paseo de Montejo Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,384 reviews CA $66 CA $80 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=7999554&PinnedHotelID=7999554&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/57b79312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Merida Mérida Centro - Pool - Kids pool - Free WiFi - Air conditioning 8.4 Very good 824 reviews CA $59 CA $72 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96230000/96221600/96221591/db47a976.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MID Project Mérida Centro - 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Free WiFi - Restaurant 7.8 Good 1,007 reviews CA $46 CA $56 total includes taxes & fees Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837125/874efeb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Balam Merida Mérida Centro - Pool - Spa - Free WiFi - Restaurant 8.2 Very good 1,011 reviews CA $87 CA $105 total includes taxes & fees Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=9837125&PinnedHotelID=9837125&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/20000/10400/10319/d36e37e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Caribe Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 963 reviews CA $63 CA $76 total includes taxes & fees Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=10319&PinnedHotelID=10319&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/64000000/63870000/63868400/63868389/3187549f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Lucía Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 343 reviews CA $53 CA $64 total includes taxes & fees Oct 1 - Oct 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=63868389&PinnedHotelID=63868389&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free offsite parking - Street parking available - Limited onsite parking ### Food and drink - Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children - A restaurant ### Restaurants on site - Restaurante ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Colonial architecture - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as Hotel Maison del Embajador Hotel Maison del Embajador Merida Maison del Embajador Maison del Embajador Merida Hotel Maison Embajador Merida Maison Lafitte Merida Hotel Maison Embajador Maison Embajador Merida Maison Embajador Maison Lafitte Merida Hotel Maison Embajador Mérida Maison Embajador Mérida Maison Del Embajador Merida Hotel Maison del Embajador Hotel Hotel Maison del Embajador Mérida Hotel Maison del Embajador Hotel Mérida ## Frequently asked questions ### Does Hotel Maison del Embajador have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Maison del Embajador? > As of Sept 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Maison del Embajador on Oct 1, 2025 start from CA $62.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Hotel-Maison-Del-Embajador.h5461951.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Maison del Embajador pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Maison del Embajador? > Limited spots are available. There is free parking nearby. ### What time is check-in at Hotel Maison del Embajador? > Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available. ### What time is check-out at Hotel Maison del Embajador? > Check-out is at noon. ### Where is Hotel Maison del Embajador located? > Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía, Mérida Cathedral, and Paseo de Montejo. Universidad Autónoma de Yucatán and Jose Peon Contreras Theater are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Maison del Embajador Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.4 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 225 8 - Good 217 6 - Okay 111 4 - Poor 45 2 - Terrible 22 ### 10/10 Excellent #### Jose Benito Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities AMAIZING HOTEL SO HAPPY!!!! Great service 5 stars ![](https://a.travel-assets.com/ugc/hotel-reviews/ff42ea4e-e6c0-4c6f-9799-353a33379175-1758915692338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Benito Stayed 2 nights in Sep 2025 ### 8/10 Good #### Jose Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Small and cozy. Very clean entry. Swimming pool is small, but cozy to sit and relax. ##### Jose Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### blake Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Just a few blocks from everything you're going to want to see. Very clean rooms and friendly staff. Free gated parking. ##### blake Stayed 7 nights in Jun 2025 ### 8/10 Good #### RAMON Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good price and close to everything. ##### RAMON Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Olena Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our stay in the " Maison del Embajador". The staff was very welcoming and friendly. They were always willing to help, offering advice about our stay and even storing our baggage when we needed extra time before check-in. The hotel itself is a very pleasant place to stay, with a beautiful garden and a great location. ##### Olena Stayed 1 night in Jun 2025 ### 8/10 Good #### Dominik Nov 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location with lots of dining options. ##### Dominik Stayed 5 nights in Nov 2024 ### 6/10 Okay #### Charles Jul 4, 2025 Liked: Cleanliness Disliked: Amenities Super nice staff. Room was clean. Plumbing was less than expected (shower & toilet) great location. AC just ok, room amenities underwhelming. That said the price was super low and as such the room was a great value ![](https://a.travel-assets.com/ugc/hotel-reviews/ae3bf258-ce11-4e2b-9a1a-686a58beafa0-1751644174136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7be5112b-3727-419f-be12-c72b7543e698-1751644175669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4f1ca552-00da-45a8-be39-cbc6af498d18-1751644174778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### MIGUEL ANGEL SANTAMARIA May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Execelente ##### MIGUEL ANGEL SANTAMARIA Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Jeanne Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect! We loved this hotel it was clean and well located. We walked to everything. It was near beautiful restaurants and sweet little museums! ##### Jeanne Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Joseph Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities More relaxing chairs with cushions, around the pool, and a cleaner pool! ##### Joseph Stayed 5 nights in Feb 2025 ### 8/10 Good #### Laurette Mar 3, 2025 Well situated.Staff very friendly Room and bathroom super clean Food lacks quality Wouldn’t take the breakfast again ##### Laurette Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Mike May 14, 2025 Liked: Cleanliness, staff & service Decent place, a little dated but clean. WiFi didn't work at all. Rooms have option to connect to adjoining room, which meant that there was no soundproofing between rooms. Very pleasant staff. ##### Mike Stayed 3 nights in May 2025 ### 8/10 Good #### Mario Jul 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very well located midway walking distance to main square and Paseo de Montejo. Many good options to eat. Excellent price for the location ##### Mario Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Natalia Nov 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean and good service ##### Natalia Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Pedro Nov 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Budged friendly family trip exploring Merida We loved this place. My family of six had a great opportunity to stay in this quaint, lovely place. Pool was a great hit with my younger ones. And being in the center of town was definitely great place to walk around. Great breakfast and friendly service by Sebastian. All around highly recommend this lovely place. ##### Pedro Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Ruby Aug 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed for 7 days. Me and my family had an amazing stay very nice and clean had great customer service. The pool was nice and clean. Will definitely come back ##### Ruby Stayed 6 nights in Aug 2024 ### 4/10 Poor #### christopher Aug 9, 2025 Disliked: Staff & service, amenities, property conditions & facilities Photos exaggerate style and elegance which are lacking- at least in the reception, the bedroom we had. The first bedroom was a dump and we were moved to a better but basic bedroom. Front desk staff speak Spanish and do not try too hard to communicate. There is free hotel car parking around the corner so ask for it. The parking attendant is helpful. Small swimming pool is ok. FYI: Merida and Yucatán Peninsula is no longer inexpensive. Top dollar is being charged for very mediocre accommodation and food. most cenotes are now over-visited. About my 5th visit to Yucatán but unlikely to return. ##### christopher Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### David Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Everything was ok until check out.. i stayed for at least a week and the final day of stay they overcharged late check out feee.. for 30min late after check out time, 12 pm. The customer service is non existence , the cleaning staff is great and the facilities are good. They never tell you upfront they will charge for 30 min late check out.. For sure never go back to this place ##### David Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Maria Mar 5, 2025 Liked: Cleanliness Parking was very far walking distance from the hotel, you can’t even park in front to unload, they also close this street at certain times and days. ##### Maria Stayed 1 night in Feb 2025 ### 8/10 Good #### Joan Feb 9, 2025 We booked 3 rooms 2 were very nice the 3rd was small with a small window with little ventilation. There was also a problem with the hot water. Unfortunately our friends in that room didn't ask to be moved. ##### Joan Stayed 1 night in Feb 2025 ### 8/10 Good #### Barbara Aug 11, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Great location for restaurants and museums. Elevator was not working (as warned in the listing) but 4th floor on hot days was not enticing. Pool was very cloudy. Staff was helpful in getting us into a room on a lower floor -- thank you for that. Independent coffee shop right off the lobby was convenient and good coffee. Interior courtyard is charming. Good shower pressure and hot water! Thank you for help holding our bags and getting us a taxi on our last day! ##### Barbara Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Carlos Moctezuma Dec 29, 2024 Disliked: Amenities, property conditions & facilities Elevator did not work! ##### Carlos Moctezuma Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Susan Jul 31, 2024 Liked: Cleanliness, staff & service, amenities Elevator not working so going up and downstairs was hectic ##### Susan Stayed 1 night in Jul 2024 ### 6/10 Okay #### Yeni Jul 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities There air conditioning system is way to old don’t work properly. The mattress is super hard, the towels it was supposed to be white but there more yellow because there to old. ##### Yeni Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Julita Elemi Jul 18, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The services was wonderful, they were very polite, but the property needs maintenance, the air conditioner didn't work, they moved us to another room and in this one, the toilet was broken. Besides the elevator was out of order and we have to climb three floors. ##### Julita Elemi Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hotels near Manhattan Cruise Terminal](https://www.expedia.ca/Manhattan-Cruise-Terminal-Hotels.0-l6261333-0.Travel-Guide-Filter-Hotels) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Golf Hotels in Fort Lauderdale](https://www.expedia.ca/Fort-Lauderdale-Hotels-Golf-Hotel.0-0-d601750-tGolfHotel.Travel-Guide-Filter-Hotels) > > [Cedar Springs Motel](https://www.expedia.ca/Toronto-Hotels-Cedar-Springs-Motel.h7719846.Hotel-Information) > > [All Inclusive Resorts and Hotels in Belize](https://www.expedia.ca/Destinations-In-Belize-All-Inclusive-Hotel.0-0-d18-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Picton Harbour Inn](https://www.expedia.ca/Belleville-Hotels-Picton-Harbour-Inn.h6550759.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Hotels with Waterslides in Revelstoke](https://www.expedia.ca/Revelstoke-Hotels-Hotels-With-Waterslides.0-0-d10607-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Cedar Point's Express Hotel](https://www.expedia.ca/Sandusky-Hotels-Cedar-Points-Express-Hotel.h3668212.Hotel-Information) > > [Hampton Inn Madison Square Garden Area Hotel](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Madison-Square-Garden-Area-Hotel.h1265326.Hotel-Information) > > [Hotels in Fresno](https://www.expedia.ca/Fresno-Hotels.d602988.Travel-Guide-Hotels) > > [Staybridge Suites Fargo by IHG](https://www.expedia.ca/Fargo-Hotels-Staybridge-Suites-Fargo.h1558873.Hotel-Information) > > [Hilton DFW Lakes Executive Conference Center](https://www.expedia.ca/Dallas-Hotels-Hilton-DFW-Lakes-Executive-Conference-Center.h6039.Hotel-Information) > > [Tivoli Carvoeiro](https://www.expedia.ca/Carvoeiro-Hotels-Tivoli-Carvoeiro.h891221.Hotel-Information) > > [4 Star Hotels in Toronto](https://www.expedia.ca/4Star-Toronto-Hotels.s40-0-d178314.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Montego Bay (MBJ) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/mbj/yyz/montego-bay-to-toronto) > > [Air India Vancouver (YVR) to Delhi (DEL) flights](https://www.expedia.ca/lp/flight-routes/air-india-from-vancouver-intl-to-indira-gandhi-intl/ai/yvr/del) > > [Flights from YTO-All Airports to Tribhuvan Intl.](https://www.expedia.ca/lp/flights/yto/ktm/toronto-to-kathmandu) > > [Flights from Abbotsford (YXX) to Colorado Springs (COS)](https://www.expedia.ca/lp/flights/yxx/cos/abbotsford-to-colorado-springs) > > [Flights from Vancouver (YVR) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yvr/mco/vancouver-to-orlando) > > [Flights from Dieppe (YQM) to Narita (NRT)](https://www.expedia.ca/lp/flights/yqm/nrt/moncton-to-tokyo) > > [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) > > [Flights from Kamloops (YKA) to Palm Springs (PSP)](https://www.expedia.ca/lp/flights/yka/psp/kamloops-to-palm-springs) > > [Flights from Toronto (YTZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/ytz/las/toronto-to-las-vegas) > > [Flights from Los Angeles (LAX) to San José del Cabo (SJD)](https://www.expedia.ca/lp/flights/lax/sjd/los-angeles-to-san-jose-del-cabo) > > [Flights from Toronto (YYZ) to Dhaka (DAC)](https://www.expedia.ca/lp/flights/yyz/dac/toronto-to-dhaka) ### Activities > [Things to do in Dania Beach](https://www.expedia.ca/Things-To-Do-In-Dania-Beach.d7769.Travel-Guide-Activities) ### Packages > [Zócalo](https://www.expedia.ca/Zocalo-Historic-Center.d508474.Vacation-Attraction) ### General > [Visit Dongtan](https://www.expedia.ca/Hwaseong-Dongtan.dx6130059) > > [Visit Las Pinas](https://www.expedia.ca/Las-Pinas.dx6141587)