Title: Japoneza Retreat Centro - Adults Only - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Japoneza Retreat Centro - Adults Only Adults-only hotel with 3 outdoor pools and spa services ![Living area](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/3b4c08ac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, Tower](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/4212778d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/201523af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/2a86d706.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Room, Terrace, Tower | Bathroom](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/78eb0eb4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Japoneza Retreat Merida Centro offers a calm escape in downtown Merida. Book a massage or spa treatment, relax by the two outdoor pools, and enjoy WiFi from your room. The terrace provides beautiful views, and the concierge assists with local experiences. VIP Access 9.8 Exceptional ## Popular amenities - Spa - Pool - Breakfast available - Room service - Pet-friendly - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) ![Honeymoon Room, Terrace, Tower](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/f1f7401e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room, Terrace, Tower ### Highlights Individually decorated Air conditioning Flat-screen TV Ceiling fan Private bathroom Bathrobes Separate bathtub and shower Espresso maker - 431 sq ft - Sleeps 2 - 1 King Bed ![Individually decorated, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/208cbc5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Terrace, Ground Floor ### Highlights Yard Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes Separate bathtub and shower Espresso maker - 431 sq ft - Sleeps 2 - 1 King Bed ![Individually decorated, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/471cdff8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Tower 10.0 Exceptional 2 reviews ### Highlights Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes Separate bathtub and shower Espresso maker Wardrobe or closet - 377 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - 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Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,006 reviews CA $124 CA $150 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Merida-Hotels-Villa-Mercedes-Merida.h1442108.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=b3583ef4-f715-461c-8249-bc4df7cc72fc&top_cur=CAD) Ad ![Breakfast, lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7370000/7369200/7369133/2fe84f31_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Merida Zona Industrial - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,013 reviews CA $92 CA $114 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Merida-Hotels-Fiesta-Inn-Merida.h7369133.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=b3583ef4-f715-461c-8249-bc4df7cc72fc&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78300000/78299600/78299568/d4accc73_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cigno Hotel (Adults Only) Mérida Centro - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,002 reviews CA $101 CA $122 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Merida-Hotels-Hampton-Inn-By-Hilton-Merida.h11628374.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=b3583ef4-f715-461c-8249-bc4df7cc72fc&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11200/11176/865e52c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Merida by IHG Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 936 reviews CA $134 CA $162 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Merida-Hotels-Holiday-Inn-Merida-Mexico.h11176.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=b3583ef4-f715-461c-8249-bc4df7cc72fc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Japoneza-Merida.h90291105.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Japoneza-Merida.h90291105.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95643%2C-89.62515&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L-axDwnNCL5LB4rjHQR_OHsZtw8=) C. 60 Centro #632 x 79 y 77, Mérida, Yuc., 97000 #### What's nearby - US Visa Applicant Service Center - 11 min walk - 1.0 km - Mérida Cathedral - 16 min walk - 1.4 km - Parque Santa Lucía - 8 min drive - 2.5 km - Yucatan International Convention Center - 13 min drive - 4.7 km - U.S. Consulate General Mérida - 14 min drive - 5.1 km #### Getting around - Teya-Merida Station - 29 min drive - Mérida International Airport (MID) - 14 min drive #### Restaurants - ‪Café Lavé - ‬8 min walk - ‪La Kombuchería - ‬8 min walk - ‪Autogiro Ermita Cantina - ‬6 min walk - ‪La Ermita Cantina - ‬6 min walk - ‪Cervefrio El Paradero - ‬9 min walk ## About this property ### Japoneza Retreat Centro - Adults Only Hotel near US Visa Applicant Service Center Located close to Mérida Cathedral and Parque Santa Lucía, Japoneza Retreat Centro - Adults Only provides a free daily manager's reception, a terrace, and an outdoor entertainment area. Treat yourself to spa services, such as a body scrub, a body treatment, or a massage. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests. Additional perks include: - 3 outdoor pools and an indoor pool - Cooked-to-order breakfast (surcharge), tour/ticket assistance, and outdoor furniture - Smoke-free premises, concierge services, and massage treatment rooms - Luggage storage Room features All guestrooms are individually decorated, and include comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and espresso makers. More conveniences in all rooms include: - Separate tubs/showers and shampoo - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6310000/6301900/6301870/e5968a57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de Las Palomas by Palomas Hotels - Adults only Mérida Centro - Pool - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 514 reviews CA $120 CA $145 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=6301870&PinnedHotelID=6301870&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,006 reviews CA $124 CA $150 total includes taxes & fees Dec 1 - 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Housekeeping 9.4 Exceptional 57 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=84157121&PinnedHotelID=84157121&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/afb76441.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Xcanatun, Angsana Heritage Collection Mérida - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 451 reviews CA $259 CA $340 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101470000/101464500/101464479/8aa3d15f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kahal Hotel - Paseo Montejo Mérida Centro - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 17 reviews CA $226 CA $274 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=101464479&PinnedHotelID=101464479&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/69000000/68760000/68760000/68759979/d13521d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kunuk Hotel Boutique Mérida Centro - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 42 reviews CA $285 CA $345 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=68759979&PinnedHotelID=68759979&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 500 to 1,000 per person - A restaurant - Free daily manager's reception ### Things to do - 3 outdoor pools - Indoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Outdoor entertainment area - Outdoor furniture - Terrace ### Spa - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - In-room massages - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 step to reach entrance - Gravel flooring in public areas - Handrails in stairways - Hardwood flooring in public areas - Lever door handles - No elevator ### More - Colonial architecture - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Hair dryer (on request) - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Espresso maker - Limited room service ### More - Air conditioning - Ceiling fan - Individual decor - Iron/ironing board on request - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:30 AM - 12:30 AM Front desk staffed during limited hours This property doesn't offer after-hours check-in Guests should be aware that 2 cats reside at this property ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 1000 per accommodation (varies based on length of stay), plus a deposit of MXN 1000 per stay Welcoming dogs and cats only 1 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 500 to 1000 per person - Pet deposit: MXN 1000 per stay - Pet fee: MXN 1000 per accommodation (varies based on length of stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Japoneza Mérida A Japoneza Retreat Merida Center Japoneza Retreat Merida Centro Hotel Japoneza Retreat Merida Centro Mérida Japoneza Retreat Merida Centro Hotel Mérida ## Frequently asked questions ### Does Japoneza Retreat Centro - Adults Only have a pool? > Yes, this property has an indoor pool and 3 outdoor pools. ### How much does it cost to stay at Japoneza Retreat Centro - Adults Only? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Japoneza Retreat Centro - Adults Only on Nov 6, 2025 start from CA $215.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Japoneza-Merida.h90291105.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Japoneza Retreat Centro - Adults Only pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Japoneza Retreat Centro - Adults Only? > This property doesn't offer parking. ### What time is check-in at Japoneza Retreat Centro - Adults Only? > Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available. ### What time is check-out at Japoneza Retreat Centro - Adults Only? > Check-out is at noon. ### Where is Japoneza Retreat Centro - Adults Only located? > Located in Mérida Centro, this spa hotel is within 1 mi (2 km) of US Visa Applicant Service Center, Mérida Cathedral, and Parque Santa Lucía. Paseo de Montejo and U.S. Consulate General Mérida are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Japoneza Retreat Centro - Adults Only Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 36 8 - Good 2 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 9.8/10 Cleanliness ### 10/10 Staff & service ### 9.8/10 Amenities ### 9.8/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### Luke Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique and beautiful hotel. Extremely relaxing experience and vibe. Cant wait to go back ##### Luke Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Miguel Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was an amazing hotel, the accommodations ( rooms , bar, pools) were beautifully done and maintained. I was really happy being away from main area . The staff treated us splendidly. I highly recommend ##### Miguel Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Kimberly Oct 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Was a little scared when I first got there but the inside is gorgeous and clean and the staff are great. I will definitely be coming back! ##### Kimberly Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Julio Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Un lugar muy relajado y el personal excelente las habitaciones muy cómodas increíbles, un lugar para desconectarte un rato de todo ##### Julio Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Eric Guillermo Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities the room was very nice and staff was very friendly. I would stay again for sure ##### Eric Guillermo Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Maria Hidalia Martinez Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable, hermoso estilo, masajes de primera, las albercas deliciosas ##### Maria Hidalia Martinez Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Alex Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encanto el hotel una atmosfera de tranquilidad, la habitacion muy amplia y hermosa ,todo muy limpio y lo.mejor de todo.la amabilidad del personal, seguro q volveremos pronto y lo rwcomendaremos a nuestros amigos ##### Alex Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### EFREN Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ME LA PASE EXCELENTE EN TODOS LOS ASPECTOS NO TOME SPA PERO TODO ESTUVO MUY BIEN ##### EFREN Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Adriana Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy linda ##### Adriana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Benito Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buen servicio ##### Benito Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Sergio Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Japoneza Retreat es un oasis en medio de la ciudad. La atención, aún antes de llegar, fue inigualable. Las instalaciones te hacen olvidar que estás en medio de la ciudad, es un mini paraíso. Gracias a Jessy y al equipo por hacer nuestra estancia inolvidable. ##### Sergio Stayed 1 night in Aug 2025 ### 10/10 Excellent #### María Elena Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tuvimos una estancia muy agradable ya que fue muy relajante para nosotros, propiciado por el ambiente que se vive en el interior de la recamara y en el exterior del hotel, con deseos de volver nuevamente en la primera oportunidad ##### María Elena Stayed 1 night in May 2025 ### 10/10 Excellent #### Aaron May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was amazing. Best service we've had in years. Rooms are fun to explore, and different than the plain. Can't wait to visit again. ##### Aaron Stayed 1 night in May 2025 ### 10/10 Excellent #### Deniche May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente un gran hotel. Te hacen sentir muy bien. ##### Deniche Stayed 2 nights in May 2025 ### 10/10 Excellent #### Merlin May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing, relaxing stay! Wow! Such an amazing stay here! Unfortunately we only had one night here because our flight was the next day, but can’t wait to go back to this place when I’m in Merida again. Everything about this stay was done with so much detail, a green tea go welcome my friend and I, a wet cloth with oils to help relax us immediately, a personalized written note in the room…everything was thought out! We were helped by Jessy and her team and it was such a pleasure! We needed a taxi at 4 am, and it was booked for us in a blink of an eye. My friend and I booked massages ( which include a facial btw) and were so good! Have already recommended to our friends that live in Merida, because everyone needs to stay here! Haha ![](https://a.travel-assets.com/ugc/hotel-reviews/04d9c768-df73-4165-92e4-bee1ee03e60e-1747791916387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a7731a82-4d75-48fa-8b50-0b39988ae16e-1747791922075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83dad3dc-e8ea-4f8d-b15f-36e1bb7dc51b-1747791916293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cb4095ec-7db0-4062-93c2-de12f43013fc-1747791915226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Merlin Stayed 1 night in May 2025 ### 10/10 Excellent #### Fridda May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar sumamente relajante, si necesitas desconectarte del mundo, este es el lugar indicado, los masajes 10/10 y la atención del personal 10/10, el hotel es precioso, tienen 2 albercas grandes y una piscina insípida en aguas termales por que el agua es caliente y deliciosa, volvería 1000 veces, es perfecto este lugar ##### Fridda Stayed 1 night in May 2025 ### 10/10 Excellent #### john Mar 16, 2025 Liked: Staff & service, amenities, property conditions & facilities What a wonderful place the staff was incredible. It was a hidden treasure like your own japanese retreat. Terrific highly recommended. ##### john Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Karin Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Japoneza Retreat was an exceptional place to stay—quiet, peaceful, and incredibly relaxing. While the exterior might initially be a bit surprising, once you step inside, it truly feels like a hidden oasis. We particularly enjoyed the massages and the jacuzzi, which were definitely highlights of our stay. The staff was outstanding, always attentive and eager to accommodate our needs, from arranging taxis and drinks to providing towels and booking tours. The retreat is a short 10–20 minute walk from the town, where you'll find a variety of restaurants and cafes. Overall, a fantastic experience! ##### Karin Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Douglas Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing and Peaceful Retreat Amazing and peaceful retreat. This place is a hidden gem. You would have no idea how peaceful and beautiful it is from the street since it is accessed through unassuming doors at the street. Wish we had stayed more nights! ##### Douglas Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Javier Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax total Todo muy limpio y el ambiente calmado ##### Javier Stayed 3 nights in Feb 2025 ### 8/10 Good #### Angela Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es hermosísimo, los detalles están cuidados, buen decorado y el personal muy atento. La cama podría ser mejor y está un poco lejos de zonas de interés. ##### Angela Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Julie Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here as pre wedding hotel. We enjoyed the best message ever received. The place is serene, the rooms and property are beautiful. You are a few blocks from dinning area, and no food service available at hotel. You can order coffee, and there is a bar. You can have food delivered. Beds are great, staff is great, messages are the best! ##### Julie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### MONICA Dec 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy bonita y muy buen servicio ##### MONICA Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### sarah Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to stay! ##### sarah Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Adze Aug 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bonito y relajante. Es un bonito hotel boutique para relajarse en pareja. ##### Adze Stayed 1 night in May 2024