10/10 Excellent
Mary, Valencia
Travelled with family
May 16, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in top 3 of our most favorite resorts.
Pros:
- 2 bathrooms in 1 room
- delicious, good quality food, with lots of variety. quality vs quantity
- spacious rooms
- all rooms are oceanview
- majority of the staff are friendly, polite and service-oriented
- 5 pools
- no reservations to dine in the evening
- dress code is not too strict
- golfcart service is quick
- the bracelet serves as keycard, provides access to everything, just tap
- provides access and bus service to sister hotels
- lots of storage in the room
- adult pool’s exclusivity is imposed
- the food hall is very unique, I have not seen this concept anywhere
- beautiful property
- has a gorgeous chapel
- everything is spreadout that it’s not congested anywhere
cons:
- not too walkable, golfcart service-reliant
- beach is non swimmable
- 45-minutes from airport
- check-out is a hassle
- kitchen area is a waste of space and features, they should have those only in few towers, AI guests don’t really need them
- it may take a while to get sent to or get service in the room
- no night time entertainment
- no pool entertainment
- all services stop at 12nn on day of checkout, cannot even get a snack before heading to the airport
- there are no more bottled drinks in the fridge; you’d have to grab it from the restaurants, bars or pool area and bring it to your room
Tips: Mauricio of Bistro resto provided us with the best service with a smile. The Chinese resto offers the best choices and tastiest meals.
Mary
Stayed 4 nights in May 2024