Title: Borough Market Apartments - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Borough Market Apartments Apartment connected to a shopping center in London ![Apartment | Living area](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/a51c3c39.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/94dfe7a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/4ff284ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment | Living area](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/afcaa30d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Bathroom](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/9b6980a9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to The Shard and London Bridge, Borough Market Apartments has plenty to offer. Guests can connect to free in-room WiFi. 7.6 Good ## Popular amenities - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Apartment | Living area](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/55bb005a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Separate dining area Heating Kitchen Refrigerator Flat-screen TV Portable fan Separate bedroom Private bathroom - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Apartment, 2 Bedrooms | Bathroom](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/65d7062c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Heating Kitchen Refrigerator Flat-screen TV Portable fan 2 bedrooms Private bathroom - 753 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358751/295deb79.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### nhow London London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,005 reviews CA $236 CA $283 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/London-Hotels-Nhow-London.h34358751.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=fdaf486a-2f4f-4aab-a9e7-52bc4d7cf014&top_cur=CAD) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582600/582514/0134181e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St. James' Court, A Taj Hotel, London London City Centre - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,646 reviews CA $373 CA $447 total includes taxes & fees Nov 9 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Borough-Market-Apartments.h17814488.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Borough-Market-Apartments.h17814488.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50186%2C-0.09498&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hXGg04UXfxa987BuO1PiFz9aeWM=) 16-18 Marshalsea Road, London, England, SE1 1HL #### What's nearby - The Shard - 9 min walk - 0.8 km - London Bridge - 12 min walk - 1.0 km - Tower Bridge - 3 min drive - 1.7 km - London Eye - 4 min drive - 2.0 km - Tower of London - 4 min drive - 2.0 km #### Getting around - Borough Underground Station - 1 min walk - London Bridge Station - 11 min walk - London City Airport (LCY) - 33 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪The Blue Maid - ‬4 min walk - ‪Belushi's London Bridge - ‬4 min walk - ‪Rice Coming Noodle Bar - ‬3 min walk - ‪The Rose & Crown - ‬3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Borough Market Apartments Apartment connected to a shopping center in London This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a flat-screen TV. Weekly housekeeping is available. Borough Market Apartments offers 11 accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly. ## Similar properties ![Penthouse](https://images.trvl-media.com/lodging/12000000/11290000/11281900/11281808/61203315.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlin Apartments London Bridge - Empire Square London City Centre - Kitchen - Washer - Dryer - Free WiFi 8.0 Very good 586 reviews CA $202 CA $243 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11281808&PinnedHotelID=11281808&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/914300/914263/7581c413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Plaza Serviced Apartments London City Centre - Kitchen - Free WiFi - Restaurant - Laundry 8.0 Very good 705 reviews CA $175 CA $210 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=914263&PinnedHotelID=914263&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Apartment](https://images.trvl-media.com/lodging/98000000/97810000/97808500/97808495/8585d789.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Berkley Aparthotel London City Centre - 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evening/night](https://images.trvl-media.com/lodging/19000000/18570000/18561400/18561390/55fa1436.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlin Waterloo London City Centre - Free WiFi - Air conditioning - Gym - Breakfast available 8.8 Excellent 2,663 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=18561390&PinnedHotelID=18561390&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281448/42166b75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlin Aldgate Tower Bridge Tower Hamlets - Kitchen - Washer - Dryer - Free WiFi 8.2 Very good 494 reviews CA $150 CA $181 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=11281448&PinnedHotelID=11281448&HadPinnedHotel=true®ionId=-1&adults=2) ![Cafe](https://images.trvl-media.com/lodging/43000000/42300000/42297100/42297074/b83dba3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zedwell Piccadilly Circus London City Centre - 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Kitchen - Washer - Free WiFi - Parking available 7.0 Good 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=17814520&PinnedHotelID=17814520&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Crib: GBP 30 per stay ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Microwave - Oven - Refrigerator - Stovetop ### Bedrooms - Bedsheets provided - Rollaway/extra bed: GBP 20 per night ### Bathroom - Bathtub - Hair dryer - Private bathroom - Towels provided ### Living spaces - Separate dining area ### Entertainment - Flat-screen TV ### Comfort - Heating - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Housekeeping (weekly) - Iron/ironing board - Luggage storage ### Location highlights - Connected to a shopping center - In a historical district - In a shopping district - Near a hospital - Near a train station - Near the boardwalk/promenade ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 11 units ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 8 PM Late check-in subject to availability Late check-in fee: GBP 50 for check-in between 8 PM and midnight Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 60 ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[at the office by Camden Town Station.\] Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation This property's general deposit is GBP 300 for 1 bedroom apartments, GBP 450 for 2 bedroom apartments, and GBP 600 for 3 bedroom apartments. ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 20.0 per night Cribs (infant beds) are available for GBP 30.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: GBP 600 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Late check-in fee: GBP 50 for check-in between 8 PM and midnight - Late check-out fee: GBP 60 (subject to availability) - Crib (infant bed) fee: GBP 30.0 per stay - Rollaway bed fee: GBP 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties A mandatory cleaning fee is included in this property's rental rate ### Property is also known as Borough Market Apartments Apartment London Borough Market Apartments Apartment Borough Market Apartments London Borough ket Apartments London Borough Market Apartments London Borough Market Apartments Apartment Borough Market Apartments Apartment London ## Frequently asked questions ### Is Borough Market Apartments pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Borough Market Apartments? > This property doesn't offer parking. ### What time is check-in at Borough Market Apartments? > Check-in start time: 3 PM; Check-in end time: 8 PM. Late check-in is available from 8 PM– midnight for a fee of GBP 50. ### What time is check-out at Borough Market Apartments? > Check-out is at 10 AM. Late check-out is available for GBP 60 (subject to availability). ### Where is Borough Market Apartments located? > Located in London City Centre, this apartment building is within a 15-minute walk of Borough Market, The Shard, and London Bridge. St. Paul's Cathedral and Tower of London are also within 1 mi (2 km). Borough Underground Station is only a 2-minute walk and Southwark Underground Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Borough Market Apartments Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 7.0 Staff & service ### 3.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 7 8 - Good 15 6 - Okay 2 4 - Poor 1 2 - Terrible 3 ### 10/10 Excellent #### katherine Oct 17, 2025 Disliked: Communication A great place to stay if you want to be in the center of everything. Perfect location. Unit itself not bad, except for the constant smell of sewage coming from the water lines and low water pressure in shower. ##### katherine Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Wasim Jun 2, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Wouldn’t recommend this place even for roaches. It’s all about the money and nothing else. ##### Wasim Stayed 4 nights in May 2025 ### 8/10 Good #### Melissa Jan 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious and bright apartment! The apartment was in a great location, really bright and spacious! Good shower. Note that key collection is across town. Some items not there for longer stay eg cloth in the kitchen, but overall very good. ##### Melissa Stayed 14 nights in Jan 2020 ### 2/10 Terrible #### Catherine Apr 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication This apartment and listing are a scam. When I messaged about getting a crib for the apartment, they told me that it was going to be twice as much as it said in the listing. When I pointed this out, they admitted their mistake and went by the listed price. We wanted to check in about 19 hours late so that we would have somewhere to land with our toddler after an overnight flight. We were told that this wasn't possible and that we would have to check in a day late with no refund for that first day. That turned out to be completely incorrect, and the "check in" process was just picking up the keys at a 24 hour convenience store. The address listed on our booking was different than the actual address. It was in a worse location and was farther from public transport and attractions than it was supposed to be. Also, the key pick up location was half a mile away, so we had to walk our luggage and baby for an extra mile to pick up the keys. The apartment was not nice. It was bare and shabby and all of the furniture was uncomfortable. Finally, and most importantly, the apartment was FREEZING. We spent hours trying to message and call to get help turn on the heat while wearing our winter coats inside. The were slow to return messages and never answered calls. We never got the heat on and ended up leaving to find somewhere else to stay. After we left, they told us that the heat is controlled by the building, so it couldn't be changed. They're still refusing to refund us. ##### Catherine Stayed 14 nights in Jan 2025 ### 2/10 Terrible #### Michaela Petra Aug 31, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Kaputt ##### Michaela Petra Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Franck Apr 27, 2025 Liked: Cleanliness, room comfort, communication ##### Franck Stayed 3 nights in Apr 2025 ### 8/10 Good #### Amanda Nov 22, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### ead the small print First the Good news, the flat is very nice. one bedroom, bathroom and open plan lounge/kitched. The bedroom is divided only by a curtain from the rest of the flat. The lat is secure and is situated only 5 minute walk to Shard/London Bridge/Guys Hospital. Caution if you have a medical complaint be aware that the there is a number of steep stairs to get up to the flats front door. All in all great location and nice flat. However, the booking process and customer service is awful. I booked through hotels.com and did not notice that you had to collect the keys from Camden or you could pay extra ££ for them to be delivered to the flat for when you got there. This piece of information is conveniently not shown on the front page of the description and you have to click read more to see it. For those who dont know this is a real pain getting across London. IAs soon as i received the confirmation i realised the process for picking up the keys and i tried to cancel, but they would have nothing of it. I tried contacting Hotels.com who contacted them on my behalf but again to no avail. When you arive in Camden you have to pay a cleaning bill, separately and only in Cash. They will not accept card payment for the cleaning, even though they have a card machine there and will let you pay the deposit fro the flat on it. I physicall had to exit the building find the local cash machine and then go back. Bottom line great flat but BE AWARE OF THE KEY & FEES COLLECTION PROCESS ##### Amanda Stayed 3 nights in Nov 2019 ### 6/10 Okay #### Km Bredo Oct 24, 2019 Liked: Room comfort Disliked: Staff & service #### Wrong apartment We expected the apartment to be at 16-18 Marshalsea Rd (chosen cause close to Borough tube station) but we were placed in a total different one at Plantain Pl. Quite disappointing. ##### Km Bredo Stayed 4 nights in Oct 2019 ### 8/10 Good #### Verified traveller Feb 5, 2019 ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 5, 2019 ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 5, 2019 ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 4, 2019 ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 4, 2019 ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 4, 2019 ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### MRS C Jan 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Living in London Loved the apt very modern great view of the shard nice area. Possible downside 34 steps up to apt. ##### MRS C Stayed 13 nights in Jan 2019 ### 10/10 Excellent #### Fredrik Dec 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location and modern flat Excellent location next to cafes and only 10 min walk from the Globe theatre and the London bridge, and yet in a very quiet house. Staff at the rental place (keys not picked up at the flat) was very helpful. No problems storing bags etc ##### Fredrik Stayed 4 nights in Dec 2018 ### 10/10 Excellent #### Milagros Dec 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Milagros Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller Nov 19, 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and modern apatrment near everything you need. ##### Verified traveller Stayed 3 nights in Nov 2018 ### 8/10 Good #### Verified traveller Nov 18, 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location with lots of facilities nearby. Clean comfortable apartment in easy walking distance of the South Bank. ##### Verified traveller Stayed 3 nights in Nov 2018 ### 6/10 Okay #### Verified traveller Nov 11, 2018 Liked: Cleanliness, property conditions & facilities Unnecessary fees and time waste with check in at diffent location. Just be aware of it. People are nice. Appartment was nice. ##### Verified traveller Stayed 2 nights in Nov 2018 ### 8/10 Good #### Verified traveller Jun 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The property is comfortable and clean. Close to London city with access to buses and tube at borough station. Just needed to note you have to pick up the key from an agency in Camden and then head to Borough. We walked to Borough markets, the shard and london bridge which wasn't to far. ##### Verified traveller Stayed 4 nights in Jun 2018 ### 10/10 Excellent #### Verified traveller Apr 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super zentrale Unterkunft! Optimale Verbindungen mit Bus und Metro. Wir kommen gerne wieder. ##### Verified traveller Stayed 4 nights in Apr 2018 ### 10/10 Excellent #### Taru Jan 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ihana paikka! Erittäin mukava asunto ja kivalla paikalla. Palvelu oli hyvää ja asunnon sekä toimiston löysi helposti. Henkilökunta ystävällistä. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1227-pbdacebe0-0020-11e8-badd-aa76e492b6a4-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taru Stayed 4 nights in Jan 2018 ### 4/10 Poor #### Daniel Sep 25, 2017 Liked: Property conditions & facilities Disliked: Staff & service #### Rude staff, terrible service. Terrible customer service, and a different location to that which was advertised. Upon arriving at Gatwick from my delayed flight, I was called by the hotel who advised me that, because of this delay, I would have to pay a late check-in fee. Brilliant; thanks for understanding that these circumstances are out of my hands. I then followed the map in the Hotels.com app to where it said the hotel was located. No sign of it. I then rang the hotel, only to be informed that I had to go to Camden Town to pick up the keys first, and that since I would now be even later, my late check in fee had increased. Camden Town is FOUR MILES away from the location that is shown on the Hotels.com app. When I tried to explain my predicament to the member of staff on the phone, she told me that if I couldn't get to Camden Town tonight, my reservation would be cancelled. She then hung up on me. After ringing them back to explain that I didn't want my reservation to be cancelled as I had paid over £1000 for it, and I didn't think this issue was my fault, I asked for advice on how to get to Camden Town, as I am not a local. I was told to work it out myself, and again hung up on. I took myself and all my luggage up to this new location, was given my keys after paying an additional late fee and cleaning fee (which suspiciously could only be paid in cash) totaling £60, then told I was now responsible for getting myself back to Borough, at my own expense. ##### Daniel Stayed 6 nights in Sep 2017 ### 8/10 Good #### Verified traveller Aug 16, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Spacious and clean, noisy neighbourhood and area a little sketchy. ##### Verified traveller Stayed 5 nights in Aug 2017 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)