Title: Hotel Seppl - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Seppl Winter wonderland with full-service spa ![Suite (Fitness) | View from room](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/3227f2c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/c8652932.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/87e9520f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, Turkish bath, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/0032e82c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Balcony (Alpenrose)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/432f0706.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Seppl offers a luxurious rural retreat where guests can start their day with a free breakfast buffet. The sun-kissed terrace provides a peaceful spot to unwind, while the spa pampers visitors with body scrubs and manicures/pedicures in tranquil surroundings. 8.8 Excellent ## Popular amenities - Bar - Pool - Pet-friendly - Spa - Parking included - Breakfast included ## Room options ### Check availability for these dates Tonight [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Classic Double Room, 1 Bedroom, Balcony](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/2b11704b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Bedroom, Balcony (Akelei) 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Shower/tub combination - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Suite, Balcony (Edelweiss)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/98714b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony (Edelweiss) 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/tub combination Bathrobes - 452 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Junior Suite, Balcony (Alpenrose)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/432f0706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (Alpenrose) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/tub combination Bathrobes - 398 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Superior Double Room, Balcony (Enzian)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/f6368dc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony (Enzian) 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/tub combination Bathrobes - 366 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Single Room (Silberdistel)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/79fddc40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (Silberdistel) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/tub combination Bathrobes Hair dryer - 194 sq ft - Sleeps 1 - 1 Twin Bed ![Suite (Fitness)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/e6af8e30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Fitness) ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/tub combination Bathrobes Hair dryer - 280 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FInnsbruck-Hotels-Hotel-Seppl.h2173553.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FInnsbruck-Hotels-Hotel-Seppl.h2173553.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.22983%2C11.37630&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2mNaC6vlHVdTmK_UjJuJK-0hD3Y=) Natterer Straße 8, Mutters, Tirol, 6162 #### What's nearby - Bergisel Ski Jump - 3 min drive - 3.2 km - Landeskrankenhaus - University Clinics Innsbruck - 5 min drive - 5.2 km - Innsbruck Old Town Christmas Market - 6 min drive - 5.9 km - Golden Roof - 6 min drive - 5.9 km - Patscherkofel Mountain Bahn - 7 min drive - 3.9 km #### Getting around - Unterberg-Stefansbrücke Station - 9 min drive - Innsbruck Technik Tram Stop - 16 min drive - Kranebitten Airport (INN) - 17 min drive #### Restaurants - ‪Bergisel Sky - ‬7 min drive - ‪Bierstindl - ‬6 min drive - ‪Al Pacino - ‬7 min drive - ‪Gasthof Stauder - ‬3 min walk - ‪Restaurant Peterbrünnl - ‬8 min drive ## About this property ### Hotel Seppl Luxury hotel in a rural location You can look forward to a free breakfast buffet, a free manager's reception, and a terrace at Hotel Seppl. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a manicure/pedicure, a body scrub, and a massage at the onsite spa. In addition to a garden and a playground, guests can connect to free in-room WiFi. Other perks include: - An indoor pool along with sun loungers - Free self parking - Free train station pick-up, bike rentals, and concierge services - Free newspapers, tour/ticket assistance, and luggage storage Room features All guestrooms at Hotel Seppl feature comforts such as pillow menus and bathrobes, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with shower/tub combinations and hair dryers - Heating, daily housekeeping, and desks ## Similar properties ![Double Room, Balcony, Mountain View | Terrace/patio](https://images.trvl-media.com/lodging/20000000/19760000/19751200/19751109/0302755d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stage 12 Hotel by Penz Innsbruck City Centre - Free WiFi - Air conditioning - Gym - Breakfast available 9.2 Wonderful 862 reviews CA $250 CA $285 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=19751109&PinnedHotelID=19751109&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/14000000/13240000/13233300/13233261/c0729f5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonnhof Mutters - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13233261&PinnedHotelID=13233261&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/54000000/53200000/53191600/53191562/9431bd93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oberhofer Telfes im Stubai - 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Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=16005298&PinnedHotelID=16005298&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/4100/4038/5d921f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Schwarzer Adler Innsbruck City Centre - Pet-friendly - Free WiFi - Breakfast available - Parking available 9.4 Exceptional 619 reviews CA $204 CA $234 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4038&PinnedHotelID=4038&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up shuttle - Free ski shuttle - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant - Free manager's reception ### Things to do - Bicycle rentals - Full-service spa - Indoor pool - Playground - Ski passes - Ski storage - Steam room ### Family friendly - Indoor pool - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 807 square feet of conference space - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Sauna - Thalassotherapy - Turkish bath ### Accessibility - Elevator ### More - 1 building - 3 floors - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service ### More - Access via exterior corridors - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 9:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 7:30 AM - 9:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 15 per pet, per night Welcoming dogs only 1 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 50.0 per night Cribs (infant beds) are available for EUR 50.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 15 per pet, per night - Crib (infant bed) fee: EUR 50.0 per night - Rollaway bed fee: EUR 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Seppl Seppl Familie Seppl Familie Hotel Seppl Familie Hotel Mutters Seppl Familie Mutters Hotel Seppl Mutters Seppl Mutters Seppl Familie SPA Hotel Seppl Hotel Hotel Seppl Mutters Hotel Seppl Hotel Mutters ## Frequently asked questions ### Does Hotel Seppl have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hotel Seppl? > As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Seppl on Nov 9, 2025 start from CA $212.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Innsbruck-Hotels-Hotel-Seppl.h2173553.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Seppl pet-friendly? > Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Seppl? > Self parking is free at this property. ### What time is check-in at Hotel Seppl? > Check-in start time: 2 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Seppl? > Check-out is at 11 AM. ### Where is Hotel Seppl located? > Conveniently located near the ski slopes, this Mutters hotel is within 1 mi (2 km) of Wipptal, Mutterer Alm Cable Car, and Mutterer Alm Bahn. Grassmayr Bell Museum and Inn are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Seppl Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 55 8 - Good 30 6 - Okay 8 4 - Poor 3 2 - Terrible 1 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 8.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 8/10 Good #### Russell Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great view with large rooms for Europe ##### Russell Stayed 3 nights in Aug 2025 ### 8/10 Good #### Stanley May 27, 2025 The view from some rooms were good. The setting is quiet and peaceful. ##### Stanley Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rahul Anil Nov 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent views! ##### Rahul Anil Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### KLAUDIJA Jan 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Wonderful hotel and lovely staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/F15A4B2F0C7E074185D6C730AC774C977E2C91A41673004254513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58856E022014E10A50533D36E80E8A1FB5B217871673004254982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BFBF1214EDBA77B567BDA5AA2FDAC28BE16945BC1673004254277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60BB3E6EE3655E42A4F0F04D03F0D86C8522F0E61673004254194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KLAUDIJA Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Verified traveller Oct 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful view, very clean, nice spa and pool, manicured outdoor area. Overall, exceptional experience. ##### Verified traveller Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Humberto Jan 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/ECD46C97A131ECABBAB9962E9C2D7913436C26451705177524055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FA57D77CEF7B804FBC447C02F3855EA9D5D117241705177523472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/56D58CC6F240FC1E08A53FD98153787D0FA201331705177523562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24D0F2438466926EA12F6002660B3511A10A477E1705177519383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Humberto Stayed 1 night in Jan 2024 ### 4/10 Poor #### Mohammed Oct 8, 2024 Liked: Room comfort Disliked: Cleanliness, staff & service No hot water No electric jug No slipper Curtain damage Bad house keeping ##### Mohammed Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Todd Jul 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heaven on earth! Have been traveling the world, much of it in Europe for 35 years, and Hotel Seppl is the best hotel we have ever stayed in. First off, the location is simply stunning as the hotel is surrounded by massive mountains and also overlooks parts of Innsbruck. The inside of the hotel is gorgeous with a mixture of old world Europe and a modern touch as well. We signed up for half board and the breakfast and dinner were varied and sumptuous, with a strong lean on local cuisine. For the body, this hotel can’t be beat! Their spa facilities included a sauna, steam room, physiotherapy sauna, outdoor and indoor swimming pools. Also they had a massage room. We are cyclists and Hotel Seppl is not only located amidst 100 of kilometers of road, mtn and gravel riding trails, they also rent E-bikes on their premises! Running this whole wonderful hotel was a truly outstanding manager who had answers for all our questions and went above and beyond several times for us! You simply can’t beat this incredible hotel and we will be back again!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/D388FAD02358661CD4F90F34FB1C51989BB89CBC1721982767270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Todd Stayed 5 nights in Jul 2024 ### 8/10 Good #### Debra Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Loved the spa and pool but didn’t like the owners dog barking ever night until the small hours. ##### Debra Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Mark Jul 16, 2025 Liked: Cleanliness, room comfort ##### Mark Stayed 1 night in Jul 2025 ### 6/10 Okay #### karin Jun 17, 2025 Liked: Cleanliness, staff & service, room comfort ##### karin Stayed 1 night in Jun 2025 ### 8/10 Good #### Ulrike Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wurden herzlich begrüßt von Maria. Auch das andere Personal war sehr zuvor kommend. Für uns war es völlig in Ordnung alle zwei Tage das Zimmer zu reinigen, wegen der Nachhaltigkeit. Waren allerdings nur zu zweit im Zimmer. Hatten das Zimmer Alpenrose mit Balkon gebucht und das war sehr geräumig. Negativ war der Preis für 1/4 Wein (10.50 Euro) das fanden wir sehr teuer. Essen war gut bürgerliche Küche. Hatten einen schönen Aufenthalt im Hotel. ##### Ulrike Stayed 4 nights in Feb 2025 ### 8/10 Good #### Heike Feb 6, 2025 Liked: Cleanliness, staff & service, room comfort #### Netter Ausgangspunkt Ein nettes Hotel mit recht großen Zimmern! Der Pool ist klein aber 32° warm! ##### Heike Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Yan Ni Feb 3, 2025 Disliked: Cleanliness, staff & service #### Terrible service attitude, convenient location Location is great, 5 minutes walk away from the tram station. Room cleaning service seemed to forget to clean our rooms on the first night… Service is terrible - my family was the only few Asians staying during that period and we felt a huge difference between the service attitude to us versus caucasians. One night we decided to have dinner in the hotel, we showed up in the restaurant and was immediately questioned very rudely by a staff (short haired, chubby staff) whether we’re guests of the hotel. Upon saying yes, she commanded us to show her our keys and rolled her eyes. When other non-Asian guests show up, the service attitude is completely different and we were hurt by this experience :( ##### Yan Ni Stayed 6 nights in Jan 2025 ### 8/10 Good #### Verified traveller Nov 17, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Beide Dampfbäder waren nicht an. Öffnungszeiten der Sauna stark eingeschränkt. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Douglas Oct 6, 2024 Liked: Cleanliness Disliked: Staff & service, amenities We booked thinking this was a luxury hotel, but it wasn't - When we checked in there was a dark haired girl at the front desk, she told as our room number and nothing else (like dining hours, hotel ammenities, etc) - The wifi wasn't working at all - We had the smallest shower, we could barely get clean in there. - We asked if we could dine one night and we were rudely told "NO!" We later found out that they prepare the food for the number of ppl who commit to dinner plans during the day of the dinner. Again, I wish we had been told about that by the checkin lady - they had a practice of setting the keys out in the lobby. Since we were only given one key when we checked in, i assumed that there was only one key to the room. I was horrified to discover our other room key sitting on the peg board with the room number displayed on the key chain in full view of anyone who enters through the door of the hotel. For this reason alone we would never stay there again - When we checked out, a different lady (who was much more pleasant) presented me with the full bill. When i said we had already paid it- she at first tried to argue with me but then she looked it up on expedia and (surprise, surprise) we had - There were other instances where we didnt feel welcome - like being scolded for sitting in the wrong table for breakfast or afternoon snack. it was really annoying. - it's such a shame b/c they have a 5 star location and view. They really need to update their procedures.... ##### Douglas Stayed 3 nights in Sep 2024 ### 8/10 Good #### Birgit Waltraud Aug 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schönes Hotel mit Pool und Sauna. Gute Lage zum Bahnhof. ##### Birgit Waltraud Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Marc Jul 29, 2024 ##### Marc Stayed 1 night in Jul 2024 ### 8/10 Good #### Milan Jun 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Milan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ulrik Emil May 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Roligt og skønt beliggende hotel God modtagelse i receptionen, sikker cykelparkering i aflåst rum, mulighed for at vaske cyklen. Lille men fyldestgørende pool og spaområde. Panoramarestaurant mod bjergende, meget smukt. God morgenmad. Rigtig godt værelse med brus og badekar. Venligt personale i restauranten. Offentlig transport få meter fra hotellet. ##### Ulrik Emil Stayed 1 night in May 2024 ### 2/10 Terrible #### ted Apr 20, 2024 Disliked: Property conditions & facilities, room comfort ##### ted Stayed 8 nights in Mar 2024 ### 10/10 Excellent #### Bjarne Apr 12, 2024 ##### Bjarne Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sandra Dec 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nettes Team und tolles Frühstück! ##### Sandra Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Poul Aug 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prøv det Dejligt lille hotel med fremragende service. Lækkert rent. 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