Title: The Excelsior, a Luxury Collection Hotel, Florence - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Excelsior, a Luxury Collection Hotel, Florence Riverwalk hotel with bars and a fitness center ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-630bb770.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/e71ce3e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/522f88d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/95eb246b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w4000h2661x0y6-762f713c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The The Excelsior, a Luxury Collection Hotel, Florence in Florence's historic heart offers a refined sanctuary with an art gallery and designer stores. Guests enjoy Mediterranean cuisine at the restaurant and relax on the rooftop terrace with views of Ponte Vecchio and the Cathedral of Santa Maria del Fiore. 9.4 Exceptional ## Popular amenities - Bar - Pet-friendly - Breakfast available - 24/7 front desk - Parking available - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 10 - Nov. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 11 - Nov. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Terrace, River View (Belvedere)](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-30b58845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Terrace, River View (Belvedere) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 1 bedroom - River view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, River View](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/c0bd06fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - River view - Sleeps 2 - 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/e6823cfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - City view - Sleeps 2 - 1 King Bed ![Panoramic Suite, 1 King Bed, Terrace, River View | Living room](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/5939733f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, 1 King Bed, Terrace, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Grand Suite, 1 King Bed, River View](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/88c75030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 1 bedroom - River view - Sleeps 3 - 1 King Bed ![Junior Suite, 1 King Bed, River View](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-fe986ee3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 1 bedroom - River view - Sleeps 3 - 1 King Bed ![Penthouse, 1 King Bed, Terrace](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/f6939d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 King Bed, Terrace ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 1 bedroom - River view - Sleeps 2 - 1 King Bed ![Premium Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-78b60575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - City view - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 King Bed, Terrace, River View](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/145af325.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Terrace, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 1 bedroom - River view - Sleeps 3 - 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/2e1b083a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Premium Room, 1 King Bed, River View](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/c5f71233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Individually furnished Individually decorated Air conditioning Connecting/adjoining rooms available Free cribs/infant beds Blackout drapes/curtains - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-The-Excelsior.h24015.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-The-Excelsior.h24015.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77222%2C11.24592&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d8Xj1rzBLj-E7fRAIGAlMDsdSSQ=) Piazza Ognissanti 3, Florence, FI, 50123 #### What's nearby - Piazza di Santa Maria Novella - 3 min walk - 0.3 km - Ponte Vecchio - 10 min walk - 0.8 km - Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km - Uffizi Gallery - 13 min walk - 1.1 km - Piazza del Duomo - 13 min walk - 1.1 km #### Getting around - Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk - Florence Santa Maria Novella Station - 8 min walk - Florence Airport, Peretola (FLR) - 25 min drive #### Restaurants - ‪Winter Garden Bar - ‬2 min walk - ‪Ostaria Dei Centopoveri - ‬3 min walk - ‪Trattoria 13 Gobbi - ‬1 min walk - ‪Caffe del‘ 900 - ‬2 min walk - ‪Trattoria Il Contadino - ‬3 min walk ## About this property ### The Excelsior, a Luxury Collection Hotel, Florence Luxury boutique hotel near Ponte Vecchio Located close to Cathedral of Santa Maria del Fiore and Uffizi Gallery, The Excelsior, a Luxury Collection Hotel, Florence provides a rooftop terrace, an art gallery on site, and designer stores on site. The on-site restaurant, Cosimo Rooftop Restaurant, features happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site. Other perks include: - Limo/town car service, full breakfast (surcharge), and valet parking (surcharge) - Babysitting (surcharge), a banquet hall, and free newspapers - Wedding services, luggage storage, and meeting rooms - Guest reviews speak highly of the first-rate property condition Room features All 171 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Extra amenities include: - Childcare services and free infant beds - Hypo-allergenic bedding and pillowtop mattresses - Bathrooms with bidets and shower/tub combinations - Recycling, daily housekeeping, and phones ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Royal Suite, 1 King Bed, Balcony, River View](https://images.trvl-media.com/lodging/1000000/10000/500/439/88d9ead3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Florence Historic Centre of Florence - Hot tub - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 261 reviews CA $997 CA $1,122 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=439&PinnedHotelID=439&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14600/14583/9c1dd8be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lungarno - 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Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 542 reviews CA $591 CA $676 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/590000/582300/582298/e755ba4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Minerva Historic Centre of Florence - Pool - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,005 reviews CA $421 CA $486 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=582298&PinnedHotelID=582298&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/800600/800547/96b08b51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portrait Firenze - Lungarno Collection Historic Centre of Florence - Spa - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 298 reviews CA $1,243 CA $1,394 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=800547&PinnedHotelID=800547&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/45000000/44700000/44696100/44696083/a4df983f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IL Tornabuoni The Unbound Collection by Hyatt Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 106 reviews CA $509 CA $586 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=44696083&PinnedHotelID=44696083&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room](https://images.trvl-media.com/lodging/1000000/570000/561900/561844/524eb3ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Firenze Porta Rossa Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,000 reviews CA $388 CA $453 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=561844&PinnedHotelID=561844&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/920000/915900/915828/6caace85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Place Firenze Historic Centre of Florence - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.8 Exceptional 192 reviews CA $745 CA $846 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=915828&PinnedHotelID=915828&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/106000000/105810000/105802800/105802774/8bd68fe5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Floren Hotel Historic Centre of Florence - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 200 reviews CA $354 CA $415 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=105802774&PinnedHotelID=105802774&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 33 per day) - 24-hour roundtrip airport shuttle (surcharge) - Train station pick-up and drop-off shuttle (surcharge) - Limo/town car service - Covered valet parking on site (EUR 55 per day; includes in/out privileges) ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 44.50 per person - 2 bars/lounges - A restaurant ### Restaurants on site - Cosimo Rooftop Restaurant - Donatello Bar ### Things to do - Art gallery - Designer stores - Gym - TV in common areas ### Family friendly - In-room babysitting (surcharge) - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - On a river - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Ballroom - Banquet hall - Comprehensive recycling policy - No plastic coffee stirrers - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday: - Dining venue(s) The following facilities are closed on Saturday and Sunday: - Dining venue(s) ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 90 per accommodation, per stay (maximum EUR 90 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 100.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately EUR 44.50 per person - Airport shuttle fee: EUR 105 per person (one-way) - Covered valet parking fee: EUR 55 per day (in/out privileges) - Nearby parking fee: EUR 33 per day (984 ft away) - Pet fee: EUR 90 per accommodation, per stay (maximum EUR 90 per stay) - Service animals are exempt from fees - Rollaway bed fee: EUR 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Property Registration Number IT048017A1S9A2BNYA ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Excelsior Florence Excelsior Westin Florence Florence Excelsior Florence Westin Florence Westin Excelsior Westin Excelsior Florence Westin Excelsior Hotel Westin Excelsior Hotel Florence Westin Florence Westin Florence Excelsior Westin Excelsior Florence Hotel Westin Excelsior The Westin Excelsior, Florence Hotel The Westin Excelsior, Florence Florence The Westin Excelsior, Florence Hotel Florence ## Frequently asked questions ### Is The Excelsior, a Luxury Collection Hotel, Florence pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 90 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at The Excelsior, a Luxury Collection Hotel, Florence? > As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at The Excelsior, a Luxury Collection Hotel, Florence on Nov 15, 2025 start from CA $815.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Excelsior, a Luxury Collection Hotel, Florence? > Valet parking is available for EUR 55 per day. ### What time is check-in at The Excelsior, a Luxury Collection Hotel, Florence? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at The Excelsior, a Luxury Collection Hotel, Florence? > Check-out is at noon. ### Does The Excelsior, a Luxury Collection Hotel, Florence provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of EUR 105 per person applies. ### Where is The Excelsior, a Luxury Collection Hotel, Florence located? > Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Chiesa di Ognissanti and Piazza di Santa Maria Novella. Ponte Vecchio and Basilica of Santa Maria Novella are also within 10 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes by foot and Unità Tram Stop is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Excelsior, a Luxury Collection Hotel, Florence Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 262 8 - Good 61 6 - Okay 21 4 - Poor 8 2 - Terrible 2 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Noel Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was super helpful. The daily breakfast was the best we ever had at a hotel. Perfect location just off the main shopping and dinner hub. ##### Noel Stayed 3 nights in Sep 2025 ### 8/10 Good #### John Oct 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a nice 5 night stay. The hotel and staff are all wonderful. Only slight i ##### John Stayed 5 nights in Oct 2025 ### 8/10 Good #### Cynthia Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏 ##### Cynthia Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Mehrdad (Mike) Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well worth the time and money spend. Excellent service. ##### Mehrdad (Mike) Stayed 1 night in Aug 2025 ### 10/10 Excellent #### mansour Sep 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort amazing especially front desk very hospitality. ##### mansour Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### George Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very elegant hotel with an old school customer service oriented staff. They happily helped with every request. Make sure that you don’t skip the rooftop dining. The only thing better than the food is the view! ##### George Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### ZHuoming, Los Gatos Jul 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly & well trained staffs. Felt very comfortable. The location is the best. ##### ZHuoming Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Douglas Aug 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great traditional hotel. Lovely location on the Arno. A service ##### Douglas Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Michael May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Michael Stayed 2 nights in May 2024 ### 10/10 Excellent #### Rina Jun 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We loved being right next to the Arno River. It was an easy walk to the Oltrarno area and just as easy to get to the main sites of the city. Our room was surprisingly large, but the windows were placed oddly high so that we could only look out of one of them from a small set of stairs if we tiptoed. The views from the rooftop bar were magnificent! We'd stay here again. ##### Rina Stayed 6 nights in May 2023 ### 6/10 Okay #### Nicholas Oct 7, 2022 Liked: Cleanliness, staff & service Bar service was limited to roof top bar and restaurant, lobby area lacked bar service for quite meeting. ##### Nicholas Stayed 6 nights in Sep 2022 ### 10/10 Excellent #### Walter Daniel Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel on a lovely piazza and facing the Arno. Quiet outside of the busiest tourist area . But still walkable to all that you would want to see in Florence. Great roof top bar and restaurant. Service very useful and friendly. ##### Walter Daniel Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### andy Oct 7, 2025 Liked: Cleanliness, staff & service Cool ##### andy Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Elias Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very special property on open square bordering the river So roomy and comfy and minutes away from inner Florence where all the action is ##### Elias Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jessy Jun 23, 2025 Great room, close to eve ##### Jessy Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Paul Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful hotel in the heart of Florence. Nowhere was too far to walk. The room was amazing and the surroundings were magnificent. The staff were fantastic and the bar area was amazing with a live Piano play on each evening. ##### Paul Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Stephen Dec 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence. ##### Stephen Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Abraham Sep 19, 2024 Disliked: Amenities, property conditions & facilities Solo porque es obligatorio digo que es un mal hotel ##### Abraham Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Sylvie Sep 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel, bel emplacement, nous avons vraiment apprécié ce magnifique hôtel….je le conseille à tous! :) ##### Sylvie Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Ronald Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location historical value great service ##### Ronald Stayed 1 night in Sep 2024 ### 4/10 Poor #### Cristian Jun 24, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Outdated ##### Cristian Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Paul Apr 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back. ##### Paul Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### kenta Feb 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities nice ##### kenta Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Jana Nov 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful! ##### Jana Stayed 2 nights in Nov 2023 ### 6/10 Okay #### ROBERT Sep 30, 2023 Liked: Cleanliness Disliked: Amenities Very overpriced compared to other hotels we stayed at in Italy on the trip with less amenities. ##### ROBERT Stayed 2 nights in Sep 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Berchielli](https://www.expedia.ca/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Aurum Uffizi](https://www.expedia.ca/Florence-Hotels-Fiorino.h2541615.Hotel-Information) > > [FH55 Grand Hotel Mediterraneo](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Duomo Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-Duomo.h2541603.Hotel-Information) > > [B&B Hotel Firenze City Center](https://www.expedia.ca/Florence-Hotels-BB-Hotel-Firenze-City-Center.h25189.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [Solo Experience Hotel](https://www.expedia.ca/Florence-Hotels-Solo-Experience-Hotel.h2533892.Hotel-Information) > > [Globus Urban Hotel](https://www.expedia.ca/Florence-Hotels-Globus-Urban-Hotel.h913526.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [Arte' Boutique Hotel](https://www.expedia.ca/Florence-Hotels-Arte-Boutique-Hotel.h35187673.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [Hotel Torre Guelfa](https://www.expedia.ca/Florence-Hotels-Hotel-Torre-Guelfa.h2542358.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Firenze Rentals](https://www.expedia.ca/Florence-Hotels-Firenze-Rentals.h16706180.Hotel-Information) > > [Brunelleschi Hotel](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information)