Title: Hotel Roma - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=19219&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Roma This upscale hotel brings together artistic charm and prime location, just steps from Florence's historic treasures like the Basilica of Santa Maria Novella ## Photo gallery for Hotel Roma ![Lobby lounge - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/38a8f242.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/737ce13e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/b2fc13e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/39189931.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/607161cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Roma is perfectly positioned near Florence's iconic Baptistery and the Cathedral of Santa Maria del Fiore. Guests love the stylish atmosphere, on-site art gallery, and café. Rooms include WiFi, and travelers consistently praise the helpful, attentive staff. ## Reviews 8.6 Excellent ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Gym - Parking available ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Classic Single Room ![Classic Single Room](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/67846f91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room - 129 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/7e23ed39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.2 Wonderful 9 reviews - 172 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Classic Triple Room ![Classic Triple Room](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/f9c65757.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Economy Double or Twin Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/79ab5851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double or Twin Room - 172 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Superior Double Room ![Superior Double Room | View from room](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/a4af3016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review - 183 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Classic Quadruple Room ![Classic Quadruple Room](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/1d6fc8f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room 9.0 Wonderful 2 reviews - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds OR 2 Double Beds ### View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/d2cc5386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, 2 Bedrooms, Connecting Rooms - 172 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed and 2 Twin Beds ### View all photos for Double or Twin Room, Annex Building (High floor, no lift) ![Double or Twin Room, Annex Building (High floor, no lift)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/7b4676b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Annex Building (High floor, no lift) - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### Family Suite, Balcony - 646 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2980000/2970900/2970892/dfb1b3df_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel L'Orologio Firenze Historic Centre of Florence - Pet friendly - Free WiFi - Air conditioning - Gym 9.6 Exceptional 1,000 reviews CA $344 CA $401 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Florence-Hotels-Hotel-LOrologio.h2970892.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=9e00c595-779c-4a3d-ad7a-bdcd813eed7e&top_cur=CAD) Ad ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paris Historic Centre of Florence - Pet friendly - Free WiFi - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Roma.h19219.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Roma.h19219.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Roma is near a metro station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Florence Baptistery and Piazza della Signoria. Don't miss out on a visit to Boboli Gardens. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77284%2C11.24948&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AKl8rg-BQpPl59EyKJjQk13GjzY=) Piazza Santa Maria Novella 8, Florence, FI, 50123 ### What's nearby - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 1 min walk \- 0.0 km - ![Province of Florence featuring street scenes and heritage architecture](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 2 min walk \- 0.2 km - ![Cathedral of Santa Maria del Fiore featuring religious aspects, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 6 min walk \- 0.6 km - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 8 min walk \- 0.7 km - ![Piazza della Signoria featuring heritage architecture](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 8 min walk \- 0.7 km ### Getting around - Unità Tram Stop 3 min walk - Florence (ZMS-Santa Maria Novella Train Station) 6 min walk - Florence Airport, Peretola (FLR) 24 min drive ### Restaurants - Osteria Belle Donne 2 min walk - Ristorante Buca Mario 1 min walk - Croce Di Malta 2 min walk - Cafe dei Fossi 1 min walk - Il Latini 2 min walk ## About this property ### Hotel Roma Upscale hotel near Basilica of Santa Maria Novella Located close to Florence Baptistery and Cathedral of Santa Maria del Fiore, Hotel Roma provides an art gallery on site, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. Other perks at this hotel include: - Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge) - A 24-hour front desk, an elevator, and a front-desk safe - Luggage storage, free newspapers, and multilingual staff - Guest reviews give top marks for the helpful staff Room features All 57 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Hypo-allergenic bedding and down comforters - Showers, bidets, and shower/tub combinations - Flat-screen TVs with satellite channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/21500/21408/05410bf8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel De La Ville Historic Centre of Florence - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.2 Wonderful 1,000 reviews CA $507 CA $580 total includes taxes & fees Apr 18 - Apr 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=21408&PinnedHotelID=21408&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paris Historic Centre of Florence - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 1,001 reviews CA $225 CA $266 total includes taxes & fees Mar 24 - 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Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=45790281&PinnedHotelID=45790281&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room](https://images.trvl-media.com/lodging/1000000/60000/54200/54105/7d75eb32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pendini Historic Centre of Florence - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.6 Exceptional 1,002 reviews CA $270 CA $317 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=54105&PinnedHotelID=54105&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/7b96b723.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Maria Novella Historic Centre of Florence - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.6 Exceptional 1,000 reviews CA $251 CA $298 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/1000000/920000/913600/913526/w5461h3637x5y0-ad6a6137.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Globus Urban Hotel Historic Centre of Florence - Free WiFi - Restaurant - Air conditioning - Bar 9.4 Exceptional 1,080 reviews CA $313 CA $367 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=913526&PinnedHotelID=913526&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/10000/6400/6371/aa91965a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Baglioni Historic Centre of Florence - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,001 reviews CA $279 CA $329 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=6371&PinnedHotelID=6371&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19219,21408,54104,10993,37955169) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Limo/town car service - Secured, covered valet parking on site (EUR 40 per day; includes in/out privileges) - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 5 for children - A bar/lounge - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Things to do - Art gallery - Gym - TV in common areas ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Built in 1700 - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding ### Bathroom - Bidet - Hair dryer - Shower - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Champagne service - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Pet-sitting services are available ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children - Covered valet parking fee: EUR 40 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation A car is not required for transportation to and from this property ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Roma Hotel Roma Florence Roma Florence Roma Hotel Hotel Roma Hotel Hotel Roma Florence Hotel Roma Hotel Florence ## Frequently asked questions ### Is Hotel Roma pet-friendly? ### How much is parking? ### What time is check-in at Hotel Roma? ### What time is check-out at Hotel Roma? ### Where is Hotel Roma located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Roma Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 281 8 - Good 179 6 - Okay 63 4 - Poor 19 2 - Terrible 11 ## Reviews Verified ### 10/10 Excellent #### Julio Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Its my favorite hotal in Florencia. Its my de second stay. From a great staff extremly helful and always with an smile in their face. Great location. Close to the train station. And to the best restaurants. ![](https://a.travel-assets.com/ugc/hotel-reviews/6e2d72e4-3c6e-45cf-bf33-d4012e6b7915-1766768635722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d521299-1a59-4ad5-95df-569e1cb50873-1766768681975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/032c0509-f05f-4bc8-a8ea-93fef452ce69-1766768685470.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52250a60-e7a3-47c7-8063-7fe2937b1a90-1766768692618.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julio Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Natalie Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and great staff! Very quiet! ##### Natalie Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Lynn Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities very nicely located, beautiful hotel ##### Lynn Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Archibald Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back. ##### Archibald Stayed 4 nights in Aug 2025 Verified ### 10/10 Excellent #### Gerardo Ignacio Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, great location and very friendly people ##### Gerardo Ignacio Stayed 2 nights in Dec 2024 Verified ### 8/10 Good #### KIN FAI Jul 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and staffs are friendly. ##### KIN FAI Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### JULIO Dec 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location with a great view. Very nice hotel. Would come back and recommend. ##### JULIO Stayed 2 nights in Dec 2024 Verified ### 6/10 Okay #### ANN Jul 21, 2025 Liked: Cleanliness, staff & service The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in… ##### ANN Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Swarit Aug 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and comfortable hotel. Located very conveniently. ##### Swarit Stayed 3 nights in Aug 2024 Verified ### 6/10 Okay #### Anita Jun 16, 2025 Disliked: Cleanliness It’s ok, location is great, property not very clean but outdated. Very friendly customer service ##### Anita Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Kerri Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable. ##### Kerri Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Gohar Aug 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, good walking distance to the train station, Uffizi galery, Academia and many other attractions and restaurants. I would stay there again, the ambiance is very stylish! ##### Gohar Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Ricardo Alvarado Apr 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent localization accessible to train station, good service and excellent staff. ##### Ricardo Alvarado Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Jill Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The check in went smoothly with no language barrier. The extras in the room were exceptional from toiletries, to snacks and beverages to the complimentary bottle Of wine. ##### Jill Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Alissa Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel in Rome was well appointed, comfortable, and in a great location. We should have pre-purchased the daily breakfast option because it was fantastic. ##### Alissa Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Conor Jun 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Great location. Comfortable room. Friendly staff. Breakfast ok. ##### Conor Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Debra Oct 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area. ##### Debra Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Lora Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I visited Florence with my small 5.5 kg dog. The hotel staff and entire city were so dog-friendly! Amazing staff! ##### Lora Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### June Dec 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and beautiful The people at the front desk were sweet and friendly. Room was very clean. Would stay there again. ![Minibar TV and desk](https://a.travel-assets.com/ugc/hotel-reviews/57ACDDA9DCA32D2F6772359E013B4D6E3C8DAC7A1701893983717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Two twins option](https://a.travel-assets.com/ugc/hotel-reviews/0878BF120D154F3EA8CC1DA3CDF4B3C7A053C5551701893985544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/51AD82C580BB1AA7F1D3BF170C8DA3C4D7072BE21701893986019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/6311E1DE116993269CEE3935F798B6518237CC801701893986329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### June Stayed 5 nights in Nov 2023 Verified ### 10/10 Excellent #### Melissa Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat. ##### Melissa Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Len Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip. ##### Len Stayed 4 nights in Oct 2024 Verified ### 8/10 Good #### Joan Oct 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area. ##### Joan Stayed 3 nights in Oct 2023 Verified ### 10/10 Excellent #### Angela Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend. ##### Angela Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Kha Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Charming hotel, but what's more important is the Hotel Staff, incredibly professional, caring, accommodating, and helpful. I love the old boutique feel to it; to open the door, you need a key, which was great. It's located near all the attractions within a 10-15 minute walk. The Breakfast was incredible, I will be dreaming about the various croissant varieties, the coffee machine the hotel provided made amazing cappuccino and expresso. There's different thin slices of meat, cereal, fruits, pies, eggs and sausage - for Americans :). Different kinds of juices. Everything you need to start your day. The room was clean, AC is strong, had to turn it down as it was too cold, the dark out blinds was great to block out the city lights and the morning sun. When we walk in and saw a bottle of wine and there were beer, soda and water in the refrigerator we thought we had to pay for them, turns out it was included. We were pleasantly surprised. We were with other families and they too loved everything about this Hotel. Looking forward to going back to Florence and staying at Hotel Roma ##### Kha Stayed 2 nights in Jul 2025 Verified ### 2/10 Terrible #### Caroline Oct 29, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper. ##### Caroline Stayed 2 nights in Oct 2023 ### Expedia's Latest Trends ### Hotels > - [Nice apartment with garden!](https://www.expedia.ca/Florence-Hotels-Nice-Apartment-With-Garden.h32044376.Hotel-Information) > - [Relais la Corte di Cloris](https://www.expedia.ca/Florence-Hotels-Relais-La-Corte-Di-Cloris.h5214685.Hotel-Information) > - [Wine Apartments Florence Merlot](https://www.expedia.ca/Florence-Hotels-Wine-Apartments-Merlot.h41449590.Hotel-Information) > - [Hotel Caffè Verdi - 24 hours Reception](https://www.expedia.ca/Pisa-Hotels-Hotel-Verdi-Pisa.h1396682.Hotel-Information) > - [B&B Le Aquile](https://www.expedia.ca/Siena-Hotels-BB-Le-Aquile.h29107445.Hotel-Information) > - [Relais degli Angeli](https://www.expedia.ca/Siena-Hotels-Relais-Degli-Angeli.h17500586.Hotel-Information) > - [Flospirit - Penthouse with City View](https://www.expedia.ca/Florence-Hotels-Flospirit-Penthouse-With-City-View.h33524621.Hotel-Information) > - [Hotel San Michele](https://www.expedia.ca/Cortona-Hotels-Hotel-San-Michele.h984435.Hotel-Information) > - [Cattaleya Rooms](https://www.expedia.ca/Florence-Hotels-HOSTEL-SANTA-MARIA-NOVELLA.h107195877.Hotel-Information) > - [Palazzo Alexander Hotel](https://www.expedia.ca/Lucca-Hotels-Palazzo-Alexander-Hotel.h1225471.Hotel-Information) > - [Cento Passi Dal Duomo](https://www.expedia.ca/Arezzo-Hotels-Cento-Passi-Dal-Duomo.h23205084.Hotel-Information) > - [Nonna Adriana](https://www.expedia.ca/Lucca-Hotels-Nonna-Adriana.h22942570.Hotel-Information) > - [Hotel Corolle](https://www.expedia.ca/Florence-Hotels-Hotel-Corolle.h1236780.Hotel-Information) > - [Albergo Celide](https://www.expedia.ca/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > - [Hotel Diana](https://www.expedia.ca/Lucca-Hotels-Hotel-Diana.h3648423.Hotel-Information) > - [GOLD AREZZO CENTER APARTMENT](https://www.expedia.ca/Arezzo-Hotels-Apartment.h76942269.Hotel-Information) > - [Il Sorriso](https://www.expedia.ca/Florence-Hotels-Il-Sorriso.h34817878.Hotel-Information) > - [Hotel Ilaria](https://www.expedia.ca/Lucca-Hotels-Hotel-Ilaria.h664711.Hotel-Information) > - [B&B Palazzo del Magnifico](https://www.expedia.ca/Siena-Hotels-BB-Palazzo-Del-Magnifico.h29346534.Hotel-Information) > - [Domus Nannini SPA - Palazzo Nannini - Loggia Salimbeni](https://www.expedia.ca/Siena-Hotels-Domus-Nannini-SPA-Palazzo-Nannini-Loggia-Salimbeni.h19153240.Hotel-Information) > - [Sangaggio House B&B](https://www.expedia.ca/Florence-Hotels-Sangaggio-House-BB.h2529591.Hotel-Information) > - [La Maison dei Miracoli](https://www.expedia.ca/Pisa-Hotels-La-Maison-Dei-Miracoli.h8064114.Hotel-Information) > - [PALAZZO DEL PAPA ](https://www.expedia.ca/Siena-Hotels-Palazzo-Del-Papa-BB.h31785878.Hotel-Information) > - [LUCUS Exclusive B&B](https://www.expedia.ca/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > - [Palazzo Rocchi Bed & Breakfast](https://www.expedia.ca/Lucca-Hotels-Palazzo-Rocchi-Bed-Breakfast.h3814669.Hotel-Information) > - [Soggiorno Sogna Firenze](https://www.expedia.ca/Florence-Hotels-Soggiorno-Sogna-Firenze.h8044522.Hotel-Information) > - [Allegroitalia San Gallo Firenze](https://www.expedia.ca/Florence-Hotels-San-Gallo-Palace-Hotel.h918958.Hotel-Information) > - [Palazzo Tucci Residenza d'Epoca](https://www.expedia.ca/Lucca-Hotels-Palazzo-Tucci-Residenza-DEpoca.h2692251.Hotel-Information) > - [Vogue Hotel](https://www.expedia.ca/Arezzo-Hotels-Vogue-Hotel.h1372453.Hotel-Information)