Title: Numa Florence Vita (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Numa Florence Vita Aparthotel units with kitchens, near Ponte Vecchio ## Photo gallery for Numa Florence Vita ![Large 2 Bedroom Apartment with Sofa Bed | Living area - Numa Florence Vita (Florence)](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/52d1b3ec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Large 1 Bedroom Apartment with Sofa Bed - Numa Florence Vita (Florence)](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/2db65001.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Large 1 Bedroom Apartment with Sofa Bed | Living area - Numa Florence Vita (Florence)](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/83b9717b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Large 2 Bedroom Apartment - Duplex | Living area - Numa Florence Vita (Florence)](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/4ccb90f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![L 1 Bedroom Apartment, Sofa Bed | Living area - Numa Florence Vita (Florence)](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/07f0334d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Fortezza da Basso and Central Market, Numa Florence Vita provides amenities like laundry facilities. Stay connected with free in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Kitchen - Pet friendly - Free WiFi - Air conditioning - Laundry - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Extra Large Studio, Kitchen, Terrace ![Extra Large Studio, Kitchen, Terrace](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/764719b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Extra Large Studio, Kitchen, Terrace ### Highlights Furnished patio Air conditioning Heating Free cribs/infant beds Kitchen Mini-fridge Dining table Dishwasher - 549 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Large 1 Bedroom Apartment with Sofa Bed ![Large 1 Bedroom Apartment with Sofa Bed | Living area](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/83b9717b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large 1 Bedroom Apartment with Sofa Bed ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Mini-fridge Dining table Dishwasher Smart TV - 689 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Large 2 Bedroom Apartment - Duplex ![Large 2 Bedroom Apartment - Duplex](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/b9051f3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large 2 Bedroom Apartment - Duplex ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Mini-fridge Dining table Dishwasher Smart TV - 947 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds ### View all photos for 2 Bedroom Apartment ![2 Bedroom Apartment with Sofa Bed | Living area](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/2dc393f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Mini-fridge Dining table Dishwasher Smart TV - 775 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds ### View all photos for L 1 Bedroom Apartment, Sofa Bed ![L 1 Bedroom Apartment, Sofa Bed | Terrace/patio](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/d684570d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### L 1 Bedroom Apartment, Sofa Bed ### Highlights Balcony or patio Air conditioning Heating Free cribs/infant beds Kitchen Mini-fridge Dining table Dishwasher - 646 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Large 2 Bedroom Apartment with Sofa Bed ![Large 2 Bedroom Apartment with Sofa Bed | Living area](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/52d1b3ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large 2 Bedroom Apartment with Sofa Bed ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Mini-fridge Dining table Dishwasher Smart TV - 840 sq ft - 2 bedrooms - Sleeps 7 - 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed ### View all photos for XL 1 Bedroom Apartment, Terrace, Sofa Bed ![XL 1 Bedroom Apartment, Terrace, Sofa Bed | Private kitchen](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/a4a2af43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### XL 1 Bedroom Apartment, Terrace, Sofa Bed ### Highlights Furnished patio Air conditioning Heating Free cribs/infant beds Kitchen Mini-fridge Dining table Dishwasher - 1130 sq ft - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) ## About the area San Lorenzo, a neighborhood in Florence, is home to Numa Florence Vita. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Fortezza da Basso. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) [View more Aparthotels in Florence](https://www.expedia.ca/Florence-Apart-Hotels.d1222-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.78572%2C11.26150&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H8hQ0TQKoltzy2jHr9hGXRyt2TY=) V.le Giovanni Milton 7, Florence, FI, 50129 ### What's nearby - ![Amazing view of St. Mark's Basilica above the San Marco square in Venice, Italy](https://images.trvl-media.com/place/553248621532502479/95e87d3a-6c26-4830-9f0e-91d11b4ec465.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza San Marco 13 min walk \- 1.1 km - ![David!](https://images.trvl-media.com/place/1222/2a60321a-8bf8-4a37-bfe3-c8ca6a5a22b6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gallery of the Academy of Florence 14 min walk \- 1.2 km - ![the ancient military fort Fortezza da Basso, now it is home to conferences, concerts and exhibitions](https://images.trvl-media.com/place/501036/8d98cc2a-40e1-4261-8d9f-4935d1dab8df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fortezza da Basso 15 min walk \- 1.3 km - ![Central Market which includes markets, food and interior views](https://images.trvl-media.com/place/6075422/b7f4340f-294e-4171-9446-7c83e564545b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Market 16 min walk \- 1.4 km - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 7 min drive \- 2.5 km ### Getting around - Florence-Le Cure Station 8 min walk - Strozzi - Fallaci Tram Stop 11 min walk - Florence Airport, Peretola (FLR) 21 min drive ### Restaurants - Caffė Lietta 5 min walk - Antica Trattoria da Tito 7 min walk - Pasticceria Robiglio - Bar Pasticceria Minni 7 min walk - Caffè Libertà 2 min walk ## About this property ### Numa Florence Vita Aparthotel units with kitchens, near Ponte Vecchio Along with laundry facilities, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment features a kitchen with a stovetop and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences like a coffee/tea maker and free tea bags/instant coffee. Weekly housekeeping is available. Numa Florence Vita offers 11 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with stovetops, cookware/dishes/utensils, dishwashers, and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 43-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis. ## Similar properties ![L 1 Bedroom Apartment, Sofa Bed, Duplex | Living area](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/f321bbbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Numa Florence Fiore Historic Centre of Florence - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.2 Wonderful 51 reviews CA $195 CA $234 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/10000000/9994600/9994589/27316111.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PopArtment San Jacopino - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 745 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=9994589&PinnedHotelID=9994589&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Studio](https://images.trvl-media.com/lodging/90000000/89060000/89051000/89050969/ecc1a544.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bob W Florence Ponte Vecchio Historic Centre of Florence - 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Kitchen - Pet friendly - Free WiFi - Air conditioning 9.8 Exceptional 35 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=96856349&PinnedHotelID=96856349&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Loft](https://images.trvl-media.com/lodging/3000000/2540000/2539700/2539694/e5bccd8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Numa Florence Palazzo Belfiore Historic Centre of Florence - Free WiFi - Air conditioning - Laundry - Microwave 9.6 Exceptional 377 reviews CA $205 CA $245 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=2539694&PinnedHotelID=2539694&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 2 Bedrooms, City View | View from room](https://images.trvl-media.com/lodging/113000000/112610000/112604800/112604745/5ee55da5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Doni by Florence Art Apartments Historic Centre of Florence - Free WiFi - Air conditioning - Soundproof rooms 10 Exceptional 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=112604745&PinnedHotelID=112604745&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment | Living area](https://images.trvl-media.com/lodging/77000000/76380000/76379400/76379307/ab620f6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Appartamenti degli Artisti by Mmega Historic Centre of Florence - Kitchen - Free WiFi - Air conditioning - Extra beds/cribs 8.6 Excellent 29 reviews CA $108 CA $267 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=76379307&PinnedHotelID=76379307&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking within 1 mile (EUR 10 per day) ### Family friendly - Children stay free (see details) - Free crib ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Mini-fridge - Paper towels - Stovetop - Tea bags/instant coffee ### Dining - Daily cooked-to-order breakfast available 6:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children - Dining table ### Bedrooms - Memory foam mattress - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Designer toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - 43-inch smart TV with satellite channels ### Laundry - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - Welcoming cats and dogs only - One pet total (up to 44 lbs per pet) - Fee: EUR 15 per pet per night - Service animals exempt from fees ### Suitability/Accessibility - Elevator (39 inch wide door) - Smoking not allowed ### Services and conveniences - Free bottled water - Guidebooks - Iron/ironing board on request - Lockers - Luggage storage - Safe - Safe at front desk - Weekly housekeeping ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - 11 units - Eco-friendly cleaning products used - Eco-friendly toiletries - LED lighting - Recycling ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance This property enforces quiet hours from 10:00 PM to 8:00 AM Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 44 lbs per pet) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for children - Nearby parking fee: EUR 10 per day (4593 ft away) - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Onsite parties or group events are strictly prohibited This property uses eco-friendly cleaning products Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number IT048017B46SPDGSAA ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as numa | Vita Apartments numa I Vita Apartments Numa Florence Vita Florence Numa Florence Vita Aparthotel numa Vita Apartments Formerly M7 Numa Florence Vita Aparthotel Florence ## Frequently asked questions ### Is Numa Florence Vita pet-friendly? ### How much does it cost to stay at Numa Florence Vita? ### What time is check-in at Numa Florence Vita? ### What time is check-out at Numa Florence Vita? ### Where is Numa Florence Vita located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Numa Florence Vita Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.2 Property conditions & facilities 10 - Excellent 16 8 - Good 3 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Roberto May 21, 2025 Liked: Cleanliness, room comfort, communication Great apartment with comfortable beds and a great shower. Close to the city center and to NYU campus ##### Roberto Stayed 6 nights in May 2025 ### 10/10 Excellent #### Elena Sep 15, 2024 Liked: Cleanliness, room comfort, communication Perfect hotel! New,clean,comfortable ❤️ highly recommended ##### Elena Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Lara Sep 10, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great service ##### Lara Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Timothy Mar 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This was my 2nd stay here in the month! I brought my family this time and they absolutely LOVED IT! The rooms are pristine and its the only place Ill stay when in Florence! Great communication, beautiful area, safe and absolutely wonderful! My son attends University in close nearby area. Thanks again for a great stay! A ##### Timothy Stayed 3 nights in Mar 2024 ### 8/10 Good #### Alane May 28, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It’s a lovely little apartment. Quiet neighborhood. Very clean. The communication was great! There were some items missing. For example, no wine opener. The shower door leaks out the bottom. Overall a lovely place and a great price! ##### Alane Stayed 3 nights in May 2024 ### 10/10 Excellent #### Tyna Sep 21, 2025 Liked: Cleanliness, room comfort, communication #### Quiet & Laundry facilities It was wonderful. Only minor issue was the vanity counter is very small which leaves no room for cosmetics or hair straightener. ##### Tyna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Timothy Mar 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Absolutely perfect stay in this area. Convenient and pristine! Staying again in 2 weeks there! Thank you for a wonderful time. ##### Timothy Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Tommy Staahl Sep 23, 2025 Liked: Cleanliness Disliked: Communication The host did not send us check-in information before our stay. We struggled to get in contact with them, and when we finally did they seemed unaware of our reservation. When they finally found our reservation the apartment we had booked were occupied and we were heavily downgraded without any apologies. One door to one of th bedroom was broken and the host made no effort to fix it during our stay. We were offered a small compensation for the whole ordeal, but far from making us happy. Maybe we where unlucky, but the company ha no customer care whatsoever. ##### Tommy Staahl Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Philippa Oct 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication My family booked a 2 bedroom apartment and were contacted the day of our stay and told that our room had been double booked on the first night. We were offered a 1 bedroom apartment and a small refund as a gesture of good will. The refund offered did not even cover the difference in price of the downgraded room. After communicating this we were offered a 2 bedroom and a smaller refund. Fast forward to almost a month later and we have not received the refund which was supposed to be paid in 5 - 10 days. Communication on day 2 (when we were required to move rooms) was poor. The chat feature on what’s app was awful, we requested our new room details via this channel, after having 3 chats ended on us without an answer we were finally provided this information 3 hours after we first asked. The property was lovely but our experience of communication and administration was very poor. ##### Philippa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Manaf May 4, 2023 Liked: Cleanliness, communication #### Well maintained apartment in great neighborhood The property is top notch and well maintained. You have everything you need for your stay. Location wise it is 15 min walk to downtown Florence. Everything you need are around and within walking distance. The communication with the property staff were always fast and responsive. The check in information sent via email will in the day of arrival. Don’t need to worry if someone will be at the location to get you in. You just need to upload your required documents before your arrival and you all set. There is grocery store nearby and great places to sip a coffee and get pastries . The only thing to mention that the apartment doesn’t have the washer and dryer in the apartment but rather it’s a public one in the basement that include the iron abs iron board. It would be worth mentioning that in the description. The apartment we get was in the main floor facing the Main Street so it was noisy especially during the weekend nights with cars and motorbikes making load noises during the quiet night. I would recommend to have booklet for all the kids instructions for trash disposal and other stuff in the apartment. I know the information where available in the electronic form but wasn’t sent till the day of check in and while you are traveling you don’t get the time to review all these information. ![](https://a.travel-assets.com/ugc/hotel-reviews/98601A6FF30D7BDCBCD38AC177F42A066037FBC81683226343661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/59733B33C52118C9F9835096D43E19B868A28A191683226341654.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4858DB9EA7F2317DBB4B945E2C7666311C8674851683226343007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manaf Stayed 4 nights in Apr 2023 ### 6/10 Okay #### JINHWA Aug 13, 2025 Liked: Communication 4인가족 여행으로 화장실이 2개로 알고 갔는데 미리 통보없이 하나는 사용불가였습니다 이틀동안 불편하게 작은 하나의 화장실로 네명이서 사용했습니다 미리 언급이라도 있었음 좋았을텐데 아쉬웠고 층간소음이 심했어요 ![](https://a.travel-assets.com/ugc/hotel-reviews/0b7a95a5-f8d0-4d2c-b6b5-a8d41d3e2941-1755066145363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JINHWA Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jens Sep 10, 2024 Liked: Cleanliness, room comfort, communication #### Florenz modern! Neu, modern und sehr zentral. Geschmackvoll eingerichtet, sehr gute Betten. Etwas laut bei offenem Fenster, da an einer größeren Straße gelegen. ##### Jens Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Marcelo Jul 24, 2024 Liked: Cleanliness, room comfort, communication Excelente opção em Florença, muito próximo do centro, 15 minutos caminhando. O apartamento é mto novo e bem equipado, tem tudo o que precisa para o usuário. Fiquei com minha família, ótima opção para ir com crianças. ##### Marcelo Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Lisa Sep 14, 2025 Liked: Cleanliness, room comfort, communication ##### Lisa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Bruno Aug 3, 2025 Liked: Cleanliness, room comfort, communication ##### Bruno Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### steven Aug 1, 2025 Liked: Cleanliness, room comfort, communication ##### steven Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Audhild May 26, 2025 Liked: Cleanliness, room comfort, communication ##### Audhild Stayed 4 nights in May 2025 ### 10/10 Excellent #### Zeliha Neylan May 22, 2025 Liked: Cleanliness, room comfort, communication ##### Zeliha Neylan Stayed 2 nights in May 2025 ### 2/10 Terrible #### Verified traveller Oct 4, 2024 Liked: Cleanliness, room comfort Disliked: Communication ![](https://a.travel-assets.com/ugc/hotel-reviews/94171EDD6DBBD920941235088044DCDF373200941728083787561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C064BB6113B6C4F594A15B580652318CB156A5061728083834542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Susan Sep 22, 2024 Liked: Cleanliness, room comfort, communication ##### Susan Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Amit Aug 24, 2024 Liked: Cleanliness, room comfort, communication ##### Amit Stayed 1 night in Aug 2024 ### 4/10 Poor #### Anderson Rafael Jul 20, 2024 Liked: Cleanliness, room comfort Disliked: Communication ##### Anderson Rafael Stayed 4 nights in Jul 2024 ### 8/10 Good #### Belmond Jul 19, 2024 Liked: Cleanliness, room comfort, communication ##### Belmond Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jungkuk Apr 13, 2023 Liked: Cleanliness, room comfort, communication ##### Jungkuk Stayed 3 nights in Apr 2023 ## Expedia's Latest Trends ### Hotels > [San Gallo Suites I](https://www.expedia.ca/Florence-Hotels-San-Gallo-Suites-I.h25183032.Hotel-Information) > > [Cattaleya Rooms](https://www.expedia.ca/Florence-Hotels-HOSTEL-SANTA-MARIA-NOVELLA.h107195877.Hotel-Information) > > [Hotel Continentale - 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