Title: Hotel Real - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Real Hotel connected to a rail/subway station in Florence with a 24-hour front desk ![Reception hall](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/1149f527.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/2338b3d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/4d4ee9ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/a9b6756b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Self parking (EUR 5 per day)](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/6d339b6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Real offers a peaceful garden and refreshing outdoor pool for relaxation. The cafe serves meals for just 15 Euros, while free WiFi keeps everyone connected. Guests appreciate the extended parking options and helpful tour assistance for planning local adventures. 4.8 ## Popular amenities - Parking available - Breakfast available - 24/7 front desk - Housekeeping - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sep. 30 - Oct. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1672318&PinnedHotelID=1672318&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/e3f53d8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed TV Bidet Private bathroom Hair dryer Minibar Cable channels In-room safe - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/19a6b444.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed TV Bidet Private bathroom Hair dryer Minibar Cable channels In-room safe - 172 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/a6ae2eaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed TV Bidet Private bathroom Hair dryer Minibar Cable channels In-room safe - 129 sq ft - Sleeps 1 - 1 Queen Bed ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/532b1c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (In Annex Building) ### Highlights Soundproofed TV Bidet Private bathroom Hair dryer Minibar Cable channels In-room safe - 172 sq ft - Sleeps 2 - 1 Double Bed ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1672400/1672318/532b1c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed TV Bidet Private bathroom Hair dryer Minibar Cable channels In-room safe - 172 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Deluxe Double Room, Balcony | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15500000/15495700/15495681/36c59912_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Milu Florence Historic Centre of Florence - Free WiFi - Air conditioning - Breakfast available - Parking available 9.8 Exceptional 586 reviews CA $466 CA $560 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=85da8b0d-0f1d-4b40-9f6c-62b68d3a5d87&top_cur=CAD) Ad ![Breakfast area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4060000/4053100/4053096/735511ab_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Art Atelier Historic Centre of Florence - Free WiFi - Air conditioning - Business services - Bar 9.2 Wonderful 986 reviews CA $339 CA $396 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Florence-Hotels-Art-Atelier.h4053096.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=85da8b0d-0f1d-4b40-9f6c-62b68d3a5d87&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9860000/9852100/9852081/6976ec04_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palazzo Alfieri Residenza d’epoca – Alfieri Collezione Historic Centre of Florence - Pet-friendly - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 697 reviews CA $476 CA $546 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Florence-Hotels-Palazzo-Alfieri-Residenza-Depoca-Alfieri-Collezione.h9852081.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=85da8b0d-0f1d-4b40-9f6c-62b68d3a5d87&top_cur=CAD) Ad ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/590000/582300/582298/e755ba4c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Minerva Historic Centre of Florence - Pool - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,009 reviews CA $599 CA $682 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Minerva.h582298.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=85da8b0d-0f1d-4b40-9f6c-62b68d3a5d87&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/80000/70800/70752/83c2030c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FH55 Grand Hotel Mediterraneo Santa Croce - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 953 reviews CA $213 CA $258 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=85da8b0d-0f1d-4b40-9f6c-62b68d3a5d87&top_cur=CAD) Ad ![Superior Room, Balcony | Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/850000/849900/849839/59e14086_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Orto De Medici Hotel Historic Centre of Florence - 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Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 559 reviews CA $278 CA $326 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Florence-Hotels-Eco-Urban-BB.h19948675.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=85da8b0d-0f1d-4b40-9f6c-62b68d3a5d87&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Real.h1672318.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Real.h1672318.Hotel-Information) ## About the area Located in Florence, Hotel Real is connected to a rail/subway station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Villa Medicea La Petraia and Boboli Gardens are also worth visiting. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.79788%2C11.20478&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2Kz_A6mfGwnVM79ietsVxiWVOXg=) Viale Luigi Gori 31, Florence, FI, 50127 ### What's nearby - Cascine Park - 13 min walk - 1.1 km - Piazza di Santa Maria Novella - 7 min drive - 5.7 km - Cathedral of Santa Maria del Fiore - 10 min drive - 7.1 km - Ponte Vecchio - 12 min drive - 6.4 km - Uffizi Gallery - 12 min drive - 6.4 km ### Getting around - Firenze Cascine Station - 5 min drive - Guidoni Tram Stop - 7 min walk - Florence Airport, Peretola (FLR) - 6 min drive ### Restaurants - ‪beercode - ‬10 min walk - ‪Wine Bar - ‬10 min walk - ‪Il Barco - ‬13 min walk - ‪Bivio Ristorante Pizzeria - ‬4 min walk - ‪Panineria da Bitu - ‬15 min walk ## About this property ### Hotel Real Hotel near Basilica of Santa Maria Novella Hotel Real provides a garden and more. Stay connected with free in-room WiFi. You'll also find perks like: - Buffet breakfast (surcharge), self parking (surcharge), and luggage storage - Tour/ticket assistance, concierge services, and a 24-hour front desk Room features All 55 rooms include amenities such as free WiFi and safes, as well as sound-insulated walls and minibars. Other conveniences in all rooms include: - Bathrooms with showers and bidets - 21-inch TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Chalet](https://images.trvl-media.com/lodging/19000000/18340000/18331800/18331768/6194b9bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hu Firenze Camping In Town Florence - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 1,549 reviews CA $78 CA $98 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=18331768&PinnedHotelID=18331768&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/111000000/110070000/110065600/110065563/4e0d4b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EURHOTEL Florence - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.6 Good 107 reviews CA $108 CA $139 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=110065563&PinnedHotelID=110065563&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2550000/2542200/2542137/4c177330.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ferretti Historic Centre of Florence - 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Hostel Historic Centre of Florence - Pool - Free WiFi - Restaurant - Gym 8.4 Very good 1,016 reviews CA $136 CA $163 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=4125332&PinnedHotelID=4125332&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3630000/3620900/3620803/a19a9678.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Loggia Fiorentina Historic Centre of Florence - Free WiFi - Air conditioning - Parking available - Business services 7.8 Good 639 reviews CA $120 CA $143 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=3620803&PinnedHotelID=3620803&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Frette Italian sheets, premium bedding](https://images.trvl-media.com/lodging/2000000/1680000/1676300/1676212/902acc0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Masaccio Florence Santissima Annunziata - Pet-friendly - Free WiFi - Restaurant - Breakfast available 7.4 Good 214 reviews CA $158 CA $186 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1676212&PinnedHotelID=1676212&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1240000/1236800/1236780/0a4cfb3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Corolle Careggi Rifredi - Pet-friendly - Free WiFi - Air conditioning - Parking available 6.6 366 reviews CA $138 CA $172 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1236780&PinnedHotelID=1236780&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/103000000/102860000/102852600/102852596/c6cf43b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### a&o Hostel Firenze Campo Di Marte Santissima Annunziata - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 56 reviews CA $137 CA $164 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=102852596&PinnedHotelID=102852596&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Secured, uncovered self parking on site (EUR 5 per day) - RV/bus/truck parking (surcharge) on site - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 21-inch TV with cable channels ### Food and drink - Minibar ### More - Free local calls - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before 10:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 2 and younger eat free breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children - Uncovered self parking fee: EUR 5 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Real Firenze Florence Hotel Real Florence Real Florence Hotel Real Firenze Hotel Real Hotel Real Hotel Hotel Real Florence Hotel Real Hotel Florence ## Frequently asked questions ### Is Hotel Real pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Real ? > As of Sept 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Real on Oct 26, 2025 start from CA $58.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Florence-Hotels-Hotel-Real.h1672318.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Real ? > Self parking is available for EUR 5 per day. ### What time is check-in at Hotel Real ? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Real ? > Check-out is at 10:30 AM. ### Where is Hotel Real located? > Situated near the airport, this hotel is 1.3 mi (2.1 km) from Arno River and 3 mi (4.9 km) from Piazza di Santa Maria Novella. Cascine Park and Tribunal of Florence are also within 2 mi (3 km). Guidoni Tram Stop is 7 minutes by foot and Peretola Aeroporto Tram Stop is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Real Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.2 Cleanliness ### 5.6 Location ### 6.0 Staff & service ### 5.2 Eco-friendliness ### 4.4 Property conditions & facilities 10 - Excellent 16 8 - Good 37 6 - Okay 52 4 - Poor 46 2 - Terrible 85 ### 10/10 Excellent #### David Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location Friendly staff amazing food ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ruth Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to the airport. Nothing fancy, but decent place to spend the night before an early flight. ##### Ruth Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Olga Aug 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty beds and bathroom, toilet is broken and no hot water after 11 PM ##### Olga Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Victoria Sep 29, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The hotel was supposed to have a breakfast. It did not. For three nights of our stay out of four there was no hot water. The fridge didn't work. On the second day of our stay, apparently during cleaning, some of our food disappeared from the room (was stolen). We asked for a "No disturb" door knob hanger (to prevent future theft) and were given one that was created in front of our eyes by handwriting on a piece of paper. The manager of the hotel was in Rome and unreachable. The total impression was that it was a low level hotel in the third world country. ##### Victoria Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Raymund Sep 11, 2025 I did not stay at this property because the minute we checked in it looked like a prison. I gave it a chance by waiting on the room and when we were presented the room, it did look like a prison cell , the bathroom was all funky and moldy. we had to scramble for a hotel room right away online and left in a hurry. This is a disaster Expedia you should never list this hotel because it is non-operating it is dirty it has mold and it is just dirty, repulsive hideous in the building is falling apart. I am gonna file a claim and it’s a good thing I got insurance for this reservation. l. ##### Raymund Stayed 3 nights in Sep 2025 ### 8/10 Good #### Margaret Sep 16, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The place was extremely disappointing. No phones in rooms, key was tricky to use, and if there was a fire it would have been stressful to get out.no light blocking curtains, no bath mats, bathroom sink was plugged and nothing was done to fix it although we reported. It x2. Shower stall was disgusting and NO HOT WATER during our stay. The walls in our room looked like they slapped a coat of paint over mould stains and there were stains on the walls. There was no place to get coffee I could go on but you can get a sense of what it was like. Staff was great and helpful but I certainly wouldn’t recommend this place to anyone. ![](https://a.travel-assets.com/ugc/hotel-reviews/4126a11b-db9b-4a17-a513-a2544e75709f-1758032864983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b883706e-be9a-4f19-8c11-d921040ef5cf-1758032864942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7fe5ed6a-4620-470d-9d2a-1866adeeff9e-1758032864717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Margaret Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Niyog Jul 3, 2025 Disliked: Amenities, property conditions & facilities Very strong Smoking smell on the room and bathroom even though we don’t smoke. Struggled to sleep at night due to that smell. As we had a pram. Staff was very helpful to take the pram upstairs to the room. However, if there was big it would have been very helpful. ##### Niyog Stayed 2 nights in Jun 2025 ### 4/10 Poor #### joseph Sep 27, 2025 Disliked: Property conditions & facilities Equipements non fonctionnels, mobilier en mauvais état, pas d'eau chaude sanitaire, pas de restaurant, pas de service petit déjeuner et bruyants entre les chambres. Hôtel ne correspond pas à la description en ligne et très loin du 3 étoiles ! La taxe de séjour est donc aussi très surévaluée (12€ / jour pour un couple) !! ##### joseph Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Tania Sep 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hay agua caliente, no son amables ##### Tania Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gaby Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención muy buena, solo que no había agua caliente en la habitación donde nos quedamos! Pero de ahí todo muy bien y limpio ##### Gaby Stayed 1 night in Aug 2025 ### 6/10 Okay #### Antonino Aug 9, 2025 Liked: Staff & service Disliked: Property conditions & facilities L'hotel non è nelle migliori condizioni.. sarebbe da ristrutturare un po'. ##### Antonino Stayed 1 night in Aug 2025 ### 6/10 Okay #### Corbin Aug 3, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ##### Corbin Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Francesco Jul 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura vecchia, arredata male e senza alcun servizio. Bagno vecchio, piccolo e scomodo. Lo split dell'aria condizionata aveva lo scarico della condensa in un bidone che si è riempito durante la notte e ha allagato la stanza, che ho dovuto asciugare con gli asciugamani, dal momento che la mattina non c'è personale. ##### Francesco Stayed 1 night in Jul 2025 ### 4/10 Poor #### belaid Jul 15, 2025 Disliked: Cleanliness, property conditions & facilities ##### belaid Stayed 1 night in Jul 2025 ### 6/10 Okay #### Gilles Jun 28, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort ##### Gilles Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Chris Jun 22, 2025 Disliked: Amenities, property conditions & facilities ##### Chris Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Judah Jun 17, 2025 ##### Judah Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Manuel Jun 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Manuel Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### sylvain Jun 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### sylvain Stayed 1 night in Jun 2025 ### 6/10 Okay #### Vanessa-Louise Jun 5, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Les gens étaient très gentils à l'accueil. Mais les toilettes sentaient horribles... je n'ai même pas oser prendre ma douche :( ##### Vanessa-Louise Stayed 1 night in Jun 2025 ### 4/10 Poor #### ANTONIO Nov 5, 2021 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service, room comfort #### Da non ritorno! Struttura sporca, le foto della struttura non sono aggiornate, ovvero le stanze non sono come in foto, solo alcune. ##### ANTONIO Stayed 1 night in Oct 2021 ### 4/10 Poor #### MARTYN Nov 4, 2021 #### Had to move accommodation I booked 2 nights at hotel. 1st night okay 2nd day went back to hotel to find it had been closed by Court Order due to fire regulations The Local Police and Fire Brigade enforcement Officers were in attendance ##### MARTYN Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### LUIS FERNANDO Nov 1, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La peor experiencia / THE WORST EXPERIENCE Pésimo servicio, carísima la tarifa para la calidad del hotel. Hotels.com dijo que me iban a cobrar !5 Euros y cobraron 60.00 La recepción pésima, mal trato, apresurando a pagar y no hablan Inglés ni Español ni portugues, que son los idiomas que hablo. El baño de la habitación con olor a drenaje. la ducha fallando mucho de salir muy caliente bajaba a muy fría En la ficha de Hotels.com decía que había caja fuerte y secador de pelo y no había nada de eso. El desayuno caro y solo dan pan, jugos y café, de lo peor. La ubicación muy mal, lejos de todo y los taxis muy caros para llevarte a la estación del tren. NO LO RECOMIENDO PARA NADA Terrible service, very expensive rate for the quality of the hotel. Hotels.com said they were going to charge me !5 Euros and charged 60.00 The reception lousy, bad treatment, rushing to pay and they do not speak English or Spanish or Portuguese, which are the languages I speak. The bathroom of the room with the smell of drainage. the shower failing a lot to come out very hot went down to very cold On the Hotels.com it said that there was a safe and a hairdryer and there was none of that. The breakfast is expensive and only give bread, juices and coffee, the worst. The location is very bad, away from everything and the very expensive taxis to take you to the train station. I DO NOT RECOMMEND IT AT ALL ##### LUIS FERNANDO Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Luca Oct 25, 2021 ##### Luca Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Raffaele Oct 19, 2021 Disliked: Staff & service Avevo prenotato per 38 euro ho pagato il primo giorno 40 e il secondo 50 euro,molto poco seri ##### Raffaele Stayed 1 night in Oct 2021 ## Expedia's Latest Trends ### Hotels > [Castelfalfi](https://www.expedia.ca/Montaione-Hotels-TOSCANA-RESORT-CASTELFALFI.h16117482.Hotel-Information) > > [Zoetry Marigot Bay - All Inclusive](https://www.expedia.ca/Marigot-Bay-Hotels-Marigot-Bay-Resort-And-Marina.h1355200.Hotel-Information) > > [Hotel Cosmopolitan](https://www.expedia.ca/Florence-Hotels-Hotel-Cosmopolitan.h1463136.Hotel-Information) > > [Kandolhu Maldives](https://www.expedia.ca/Kandolhu-Hotels-Kandolhu-Maldives.h7495205.Hotel-Information) > > [Hotels in Zermatt](https://www.expedia.ca/Zermatt-Hotels.d4300.Travel-Guide-Hotels) > > [Villa Cicolina](https://www.expedia.ca/Montepulciano-Hotels-Villa-Cicolina.h2527290.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Borgo Pignano Tuscany](https://www.expedia.ca/Volterra-Hotels-Borgo-Pignano.h8677240.Hotel-Information) > > [Hyatt Place Moncton](https://www.expedia.ca/Moncton-Hotels-Hyatt-Place-Moncton.h44354149.Hotel-Information) > > [Torre a Cona Wine Estate](https://www.expedia.ca/Rignano-SullArno-Hotels-Torre-A-Cona-Wine-Estate.h42059842.Hotel-Information) > > [Renaissance Tuscany Il Ciocco Resort & Spa](https://www.expedia.ca/Barga-Hotels-Renaissance-Tuscany-Il-Ciocco-Resort-Spa.h1064090.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Hu Firenze Camping In Town](https://www.expedia.ca/Florence-Hotels-Firenze-Camping-In-Town.h18331768.Hotel-Information) > > [Rosewood Castiglion del Bosco](https://www.expedia.ca/Montalcino-Hotels-Rosewood-Castiglion-Del-Bosco.h2173539.Hotel-Information) > > [Terme di Saturnia Natural Spa & Golf Resort - The Leading Hotels of the World](https://www.expedia.ca/Manciano-Hotels-Terme-Di-Saturnia-Natural-Spa-Golf-Resort-The-Leading-Hotels-Of-The-World.h6488645.Hotel-Information) > > [StolenTime St Lucia](https://www.expedia.ca/Castries-Hotels-Rendezvous.h66538561.Hotel-Information) > > [Residence Inn by Marriott Regina](https://www.expedia.ca/Regina-Hotels-Residence-Inn-By-Marriott-Regina.h13117972.Hotel-Information) > > [Waterpark Hotels in Punta Cana](https://www.expedia.ca/Punta-Cana-Hotels-Waterpark-Hotels.0-0-d601906-tWaterparkHotels.Travel-Guide-Filter-Hotels) > > [Hotel Royal William, an Ascend Collection Hotel](https://www.expedia.ca/Quebec-Hotels-Hotel-Royal-William.h565039.Hotel-Information) ### Flights > [Flights from Delhi (DEL) to Montreal (YUL)](https://www.expedia.ca/lp/flights/del/yul/delhi-to-montreal) > > [Flair Airlines Winnipeg (YWG) to Edmonton (YEG) flights](https://www.expedia.ca/lp/flight-routes/flair-airlines-from-winnipeg-james-armstrong-richardson-intl-to-edmonton-intl/f8/ywg/yeg) > > [Flights from Toronto (YYZ) to Chennai (MAA)](https://www.expedia.ca/lp/flights/yyz/maa/toronto-to-chennai) > > [Flights from Goffs (YHZ) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yhz/ywg/halifax-to-winnipeg) > > [Flights from Calgary](https://www.expedia.ca/lp/flights/178245/flights-from-calgary) > > [Flights from Tocumen (PTY) to Bocas del Toro (BOC)](https://www.expedia.ca/lp/flights/pty/boc/panama-city-to-bocas-del-toro) > > [Flights from Toronto (YYZ) to Milan (MXP)](https://www.expedia.ca/lp/flights/yyz/mxp/toronto-to-milan) ### Packages > [Ontario Vacations](https://www.expedia.ca/Ontario.d11178.Destination-Travel-Guides) > > [Vancouver Vacations](https://www.expedia.ca/Vancouver.d178315.Destination-Travel-Guides) ### Vacation Rentals > [Dieppe Vacation Rentals](https://www.expedia.ca/Dieppe-Vacation-Rentals.d57817.Travel-Guide-VacationRentals)