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Palazzo Montebello

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Riverside retreat in Florence

Stylish marble floors and mosaics welcome guests into this newly remodeled boutique hotel. The cozy breakfast area serves a delicious morning spread with exceptional service. After exploring nearby attractions, return to spacious rooms with comfortable beds and modern amenities.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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About this property

Palazzo Montebello

  • Upscale boutique hotel near Basilica of Santa Maria Novella
  • Located close to Ponte Vecchio and Cathedral of Santa Maria del Fiore, Palazzo Montebello provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • A banquet hall, 1 meeting room, and multilingual staff
    • Smoke-free premises, a front-desk safe, and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 55 individually decorated rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Other amenities include:
    • Egyptian cotton sheets, pillowtop mattresses, and down comforters
    • Bidets, tubs or showers, and free toiletries
    • TVs with satellite channels
    • Free tea bags/instant coffee, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Property Registration Number IT048017A1HU2WVBZB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Palazzo Montebello pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Palazzo Montebello?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Palazzo Montebello on May 26, 2026 start from CA $426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 35 per day. Limited spots are available.

What time is check-in at Palazzo Montebello?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Palazzo Montebello?

Check-out is at noon.

Where is Palazzo Montebello located?

Located in Historic Centre of Florence, this boutique hotel is within 1 mi (2 km) of Basilica of Santa Maria Novella, Ponte Vecchio, and Piazza della Signoria. Palazzo Vecchio and Cathedral of Santa Maria del Fiore are also within 1 mi (2 km). Porta al Prato - Leopolda Tram Stop is only a 4-minute walk and Alamanni - Stazione Santa Maria Novella Tram Stop is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and adequately stacked. The breakfast was lovely. Lot of choices and fresh coffees made to order. Lovely staff and the servers were pleasant.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem. The staff, service, food, bar, were all quality. I would stay here again without question. Splurge for a balcony room, you won't regret it!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Includes scrambled eggs with bacon, ham, vegetables and sausage. Also lot of other things to select yourself.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Camila

Liked: Cleanliness, staff & service, amenities
The hotel is very nice, spacious, and the breakfast is delicious. They also have a small but efficient gym. On the first day, we found out that the air conditioning was not available, so the room was extremely hot, and they did not have portable fans. From our understanding, this was due to government regulations. The next day, they transferred us to a larger room where the sun did not hit directly, which made a big difference. The staff was very helpful throughout our stay, and the location was excellent.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel exceeded expectations. The rooms were clean, beautiful and aromatic. Upon arrival, we were upgraded to a suite, and the staff were exceptionally attentive and helpful. Thank you for a wonderful stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Staff was awesome. The location was perfect. The room phenomenal.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful, staff was kind, room was so lovely!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, conveniently located outside the hustle of the city but close enough to get to wherever you need to go in under 20 min walk
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Mana

Liked: Cleanliness, staff & service, amenities
Nice staff and welcoming!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Fantastic breakfast. Staff were extremely helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, location, and cleanliness of this hotel really made it a memorable visit.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
We loved the small and charming hotel and cannot wait to go back!! Our lovely host and hostess were so helpful giving us local recommendations for restaurants and activities. The hotel is adorable. Breakfast is good. Ample parking. Would absolutely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at this hotel. Beautiful, comfortable, large rooms and lovely staff! Thank you so much.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andrew Larson, Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a really good location, in walking distance to the centre of Florence. The hotel is modern and has new interiors, the staff were friendly and the breakfast was a great selection! Would definintely recommend staying here
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Florence. Totally enjoyed the hotel staff. Exceptional front desk staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beautiful room and hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly one of the best hotel experience we’ve had! Excellent service, especially Sara who took such good care of us. So helpful and friendly. Breakfast was great with a variety of things to eat and delicious juices. Very clean and stylish room. Highly recommend!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shami

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel which is a calm oasis, well situated to explore the whole of Florence
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate room first rate service great time. Enrico in particular really took care of us with info taxis etc. Highly recommend this property
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly and accommodating staff. The room was spacious and very clean.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a great location

We had a great stay at the palazzo Montebello. Great location, clean, staff were friendly. Special mention to Eda at breakfast. She was fantastic. We will visit again soon!
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and warm, we are travelling with kids, the hotel has rooms which suit family. Services are very good. The hotel is in a quiet location, 20mins’ walk to the centre, 15mins’ walk to the main train station, very convenient.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well located and the rooms were spacious.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Nice staff, clean and modern room, super spacious!
Stayed 1 night in Jun 2025