Title: Benci House (Guesthouse) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=16035871&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Benci House Elevate your stay at this stylish guesthouse with delicious meals from the on-site restaurant. Enjoy seamless service from check-in to tour assistance. ## Photo gallery for Benci House ![Superior Room, 1 King Bed, City View (Rovere) - Benci House (Florence)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/1e13a29b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Benci House (Florence)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/963c2cc5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee service - Benci House (Florence)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/051414f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Benci House (Florence)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/5fccea14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Benci House (Florence)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/617a607e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near the iconic Cathedral of Santa Maria del Fiore, Benci House offers a charming retreat with a rooftop terrace and on-site restaurant Moyo serving breakfast to happy hour. Enjoy free in-room WiFi, dry cleaning/laundry services, and a hair salon while taking advantage of express check-in and concierge services. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Parking available - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Deluxe Double Room, 1 King Bed (Noce) ![Deluxe Double Room, 1 King Bed (Noce)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/a53523b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed (Noce) 10.0 Exceptional 1 review - City view - 205 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, City View (Rovere) ![Superior Room, 1 King Bed, City View (Rovere)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/b93cd63f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View (Rovere) 10.0 Exceptional 1 review - City view - 226 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed (Cipresso) ![Superior Room, 1 King Bed (Cipresso)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/8075f236.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed (Cipresso) 10.0 Exceptional 1 review - 215 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double Room (Castagno) ![Deluxe Double Room (Castagno)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035871/24c54802.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Castagno) 10.0 Exceptional 1 review - 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Lungarno Collection Historic Centre of Florence - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 612 reviews CA $1,223 CA $1,371 total includes taxes & fees Apr 27 - Apr 28 [](https://www.expedia.ca/Florence-Hotels-Hotel-Lungarno-Lungarno-Collection.h14583.Hotel-Information?chkin=2026-4-27&chkout=2026-4-28&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=6c44735a-5e98-42fb-9702-cfb2ea5c46f8&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Benci-House.h16035871.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Benci-House.h16035871.Hotel-Information) ## About the area Located in Historic Centre of Florence neighborhood, Benci House is connected to a rail/subway station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Nelson Mandela Forum. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) [View more Guest houses in Florence](https://www.expedia.ca/Florence-Guest-Houses.d1222-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76795%2C11.25952&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pl-skAAbUmuv5vD7LQliU7xn-8Y=) Via Dei Benci 15, Florence, FI, 50122 ### What's nearby - ![Uffizi Gallery in Florence in Italy](https://images.trvl-media.com/place/6075462/638682df-5d23-4089-83af-be7850616ae1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Uffizi Gallery 3 min walk \- 0.3 km - ![Piazza della Signoria](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 5 min walk \- 0.4 km - ![Palazzo Vecchio](https://images.trvl-media.com/place/501034/d6ab4aae-2c02-4824-b3dd-a7370ffc8eab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palazzo Vecchio 5 min walk \- 0.4 km - ![Ponte Vecchio](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 6 min walk \- 0.6 km - ![Piazza del Duomo](https://images.trvl-media.com/place/508338/afd0d3ff-161f-4203-9580-7a3e1e60578d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Duomo 8 min walk \- 0.7 km ### Getting around - Unità Tram Stop 16 min walk - Florence (ZMS-Santa Maria Novella Train Station) 19 min walk - Florence Airport, Peretola (FLR) 42 min drive ### Restaurants - Gelateria dei Neri 1 min walk - Ditta Artigianale 2 min walk - Note Di Vino 3 min walk - Berberè 1 min walk - Melaleuca 3 min walk ## About this property ### Benci House Luxury guesthouse near Uffizi Gallery A short walk from Ponte Vecchio and Cathedral of Santa Maria del Fiore, Benci House provides a free manager's reception, a rooftop terrace, and a hair salon. The on-site Fusion cuisine restaurant, Moyo, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and babysitting (surcharge) - A front-desk safe, tour/ticket assistance, and a vending machine Room features All guestrooms at Benci House include perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. More amenities include: - Designer toiletries, showers, and bidets - Flat-screen TVs with satellite channels - Electric kettles and daily housekeeping ## Similar properties ![Standard Double or Twin Room](https://images.trvl-media.com/lodging/83000000/82490000/82488700/82488674/c6b87474.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atelier delle Grazie Historic Centre of Florence - Free WiFi - Air conditioning - Housekeeping 9.6 Exceptional 365 reviews CA $208 CA $249 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=82488674&PinnedHotelID=82488674&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 Double Bed | View from room](https://images.trvl-media.com/lodging/2000000/1570000/1569100/1569085/2bdf5d0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porcellino Gallery Historic Centre of Florence - Breakfast included - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 406 reviews CA $220 CA $294 total includes taxes & fees Apr 6 - 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Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=2520754&PinnedHotelID=2520754&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=16035871&PinnedHotelID=16035871&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16035871,82488674,1569085,15843095,105144255) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 45 per day) - 24-hour roundtrip airport shuttle (surcharge) - Self parking on site (EUR 30 per day) - Valet parking on site (EUR 35 per day) ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: EUR 10 for adults and EUR 6 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Free manager's reception (select days) - Snack bar/deli ### Restaurants on site - Moyo ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Computer station ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - 1 building - 1 floor - Built in 2016 - Designated smoking areas (fines apply) - Tuscan architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Free weekday newspapers - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1 PM; Check-in end time: 8:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out fee: EUR 20.00 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests must contact the property in advance for check-in instructions; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for EUR 25.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 10.00 for adults and EUR 6.00 for children - Airport shuttle fee: EUR 25 per person (roundtrip) - Self parking fee: EUR 30.00 per day - Valet parking fee: EUR 35 per day - Nearby parking fee: EUR 45 per day - Late check-out fee: EUR 20.00 - Crib (infant bed) fee: EUR 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Benci House Florence Benci Florence Benci Benci House Guesthouse Florence Benci House Guesthouse Benci House Florence Benci House Guesthouse Benci House Guesthouse Florence ## Frequently asked questions ### Is Benci House pet-friendly? ### How much does it cost to stay at Benci House? ### How much is parking? ### What time is check-in at Benci House? ### What time is check-out at Benci House? ### Does Benci House provide a shuttle to the airport? ### Where is Benci House located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Benci House Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 32 8 - Good 8 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Verified traveller Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tiny gem close to everything Gorgeous tiny gem of a hotel - great design, lovely service, delicious breakfast - would absolutely stay again and look forward to returning! ##### Verified traveller Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Karen Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a wonderful stay at this lovely boutique hotel. I loved the quirkiness of the room and coffee on the small roof terrace was very relaxing after long days of sightseeing. Sophia was very welcoming and helpful. Would definitely recommend ##### Karen Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Cooper Jul 25, 2024 Spent three nights visiting Florence. A lot of attractions and restaurants are within walking distance. Shopping, David,, etc. Enjoyed our day. ##### Cooper Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### Clarissa May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We loved our stay at Benci! It’s in a prime location and surprisingly quiet, given it’s above a bar. Super clean, cute, and comfortable. If you have a larger checked bag be aware there are steps up to the guest house, but it wasn’t an issue for us. The bar downstairs (Moyo Bar) is also very hospitable and a great spot for an espresso or drink. We had a car and the parking garage Benci recommended was close and easy to find. Would definitely book again and highly recommend! ##### Clarissa Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Izabella May 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay in Florence Lovely place to stay with great service. We arrived by car, and Sofia prearranged our garage entrance and also called an hour ahead so the car was ready for us. Sofia also helped us make a reservation to a restaurant that was fully booked. The room was beautiful and comfortable and clean. Breakfast at a cafe downstairs was also really good with eggs/bacon options. The location was great, we did not hear the club downstairs, as mentioned by other reviews. ##### Izabella Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Andrea Oct 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities There is a lot to love about this guesthouse and any critiques are more FYIs than true cons. As a guest house it isn’t like a traditional hotel but we loved it. Pros - staff was amazing. They used what’s app to communicate with no language barrier and were friendly and helpful. - free breakfast and serve yourself coffee - room was beautiful, the bed was so comfy and as we had an interior room, we didn’t hear any street noise at all. - loved the location near a trendier area away from the main tourist area. But still walkable from Tram 2 (but a bit of a hike!) Cons - second floor so not accessible - room was very small. We stayed two nights and had backpacks but if you are a heavy packer this may not be for you. - bathroom felt a bit dark. If you like brighter lighting to do your make up it may not be for you. ##### Andrea Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Camila Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very modern rooms and great staff! ##### Camila Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Norma Sep 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Beautiful room, looks newly renovated. Great style. I loved the full size shower. Great location close to main museums and amazing restaurants. Will def book again. ##### Norma Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Pascal Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A lot of noise at night from a nearby nightclub ##### Pascal Stayed 3 nights in Nov 2024 Verified ### 10/10 Excellent #### Katherine Apr 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was absolutely lovely! The rooms are appointed with modern, high end finishes and felt very fancy. The staff was amazing and helpful, and the included breakfast was wonderful. It's super convenient to all the attractions and easy to get in and out. That being said, it is neighbors with a nightclub and the music can be heard in the rooms until late at night. We were able to sleep through it, but some might struggle. Also, the room was fairly small, although lovely. And the bathroom was high end, but very, very dark. Shower was great, but almost impossible to put on makeup! ##### Katherine Stayed 3 nights in Apr 2023 Verified ### 10/10 Excellent #### DONATI Mar 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastica struttura a 2 passi da Santa Croce Struttura ben curata e con materiali di qualità. Bellissimo ingresso con possibilità di avere caffè e acqua. Self Check in molto semplice. Camera moderna, spaziosa e pulita. Personale molto disponibile. Parking disponibile a 200mt in Corso dei Tintori ma costo elevato (37€ per la notte) ##### DONATI Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Peter Sep 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely trip to Florence Lovely hotel with a good location - it’s a bit difficult to find! ##### Peter Stayed 3 nights in Sep 2019 Verified ### 8/10 Good #### Verified traveller Jul 25, 2019 Liked: Cleanliness, amenities, property conditions & facilities Die Einrichtung war einzigartig. Schön war, dass es erfrischendes Wasser sowie kostenlos Cappocchino auf Nachfrage gab. ##### Verified traveller Stayed 4 nights in Jul 2019 Verified ### 10/10 Excellent #### Andreas Aug 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Schickes, kleines Hotel \- tolle Ausstattung - super Lage - gemütliche, schicke Zimmer ##### Andreas Stayed 1 night in Jul 2018 Verified ### 8/10 Good #### Hyunwoo Apr 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice :) Th mini bar in the robbi was good. The room was perfact and clean. I want to go back to the time that i was in this hotel ##### Hyunwoo Verified ### 10/10 Excellent #### SH Dec 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Habitación boutique en zona céntrica Excelente habitación en un pequeño edificio, muy acogedor y trendy. Excelente servicio y atención. Ubicación céntrica, puedes caminar a los puntos importantes fácilmente. Buena comida cerca por igual. ##### SH Stayed 2 nights in Nov 2017 Verified ### 10/10 Excellent #### Esteban Nov 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great suites/ needs work on te wifi Great suites modern,amazing comfortable bed. The only downside was the wifi was very poor. ##### Esteban Stayed 1 night in Nov 2017 Verified ### 10/10 Excellent #### David Oct 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful boutique in in great location. Benci House is a small boutique inn with only four rooms. Rooms are very modern with high end furnishings. Maria, the inn manager is very service oriented. The inn has a balcony where you can have cocktails at night (BYOB). The location is also ideal near Santa Croce. ##### David Stayed 4 nights in Sep 2017 Verified ### 6/10 Okay #### Ro Aug 21, 2017 Liked: Cleanliness, staff & service, room comfort #### Rather serviced apartment than hotel The accommodation is located at the eastern edge of the city's historic centre. It's a 25 min. walk to the central station and a 10 min. walk to do Dome. There are lots of good restaurants nearby, e.g. in Via Torta, and excellent ice cream shops, e.g. Gelateria dei Neri in Via dei Neri. To reach the apartments from the airport you can take the bus to central station and switch to a mini bus to benci, which may take up to one and a half hours altogether. So we chose to go by taxi which took us 25 minutes. As Benci house is rather a serviced apartment accommodation than a hotel, there is no reception desk. The staff contacted us in advance to set a date for checkin. The room was one of the most stylish and though one of the most comfortable we ever had. It was very clean and very new. The breakfast which was included was served in a bar on the ground floor of the adjacent building. It seemed that it was not well defined what exactly was included in the booked breakfast. For freshly squeezed orange juice you had to be lucky, the contingent of oranges was limited to a few per day and if you didn't pay attention orange juice from the supermarket sneaked in. Black tea was also out of stack after I had the chance to be served the last teabag on day one. Personnel was very nice and helpful whenever asked. ##### Ro Stayed 4 nights in Aug 2017 Verified ### 8/10 Good #### Melanie Aug 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dejligt ophold i Firenze Vi havde tre overnatninger og var rigtig tilfredse med opholdet. Stedet var super fedt indrettet og værelserne var store og rummelige. Det lå lige op af en bar, så der var lidt støj om natten, men vi havde ørepropper med og var derfor ikke generet af det. Morgenmaden der er inkluderet var på cafeen nedenfor og var glas juice eller kaffe samt croissant eller sandwich. Ikke det bedste, men fint at det var der. ##### Melanie Stayed 3 nights in Aug 2017 Verified ### 2/10 Terrible #### Constantinos Jul 10, 2017 Liked: Cleanliness Disliked: Staff & service #### Disappointed by the service Booked for 2 nights. Stayed for 1\. They moved us the second day to another hotel. They told us that is even better, but was a fraud. I imagine they overbooked (in Italy they do this often). When moved to the other hotel, i called them to ask for another hotel. The answer I got was disappointing: "sorry there is nothing we can do..." They didi not give us the room I had booked, but passed us from 2 other rooms first. I had to fight to get the room I had booked. After they moved us to the other hotel, and their indifference, i got ungry, and all they had to say was that I could not behave! (That was their trick to avoid their responsibilities) ##### Constantinos Stayed 2 nights in Jun 2017 Verified ### 8/10 Good #### Kelly May 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great spot near everything! Great location and it looks just like the photos! Our room smelled like smoke so that was the only downfall. Staff super friendly and it was very quiet (yay!). Only 4 rooms which was really nice! Would stay again. ##### Kelly Verified ### 10/10 Excellent #### Chema Antuña Mar 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Precioso y céntrico alojamiento Pequeño alojamiento con buenos servicios y situación perfecta, en el centro historico de la ciudad. Decoración elegante y con mucho estilo. Por encima de todo esto destacamos a Sofía, siempre dispuesta a ayudar en cualquier cosa que puedas necesitar de forma inmediata. Si estás pensando en viajar a Florencia, sin duda "Benci House" es una elección segura. ##### Chema Antuña Verified ### 10/10 Excellent #### Cédric Feb 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Un séjour merveilleux dans ce superbe hôtel avec un personnel gentil, serviable et attachant ! Très bien situé, à pied, vous visitez les merveilles de Firenze ! En bas, vous avez un café restaurant très sympathique. J'y reviendrai!!! ##### Cédric Verified ### 10/10 Excellent #### Carla Nov 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excepcional Una gran experiencia en este hotel. En concreto estuvimos en la habitación Rovere, preciosa, original y acogedora. El hecho de que no tenga recepción es un punto a su favor, mucho más íntimo . Trato formidable y cercano por parte de la persona que nos recibió, Sofía . Deseando repetir pronto!! ##### Carla ### Expedia's Latest Trends ### Hotels > - [Relais la Corte di Cloris](https://www.expedia.ca/Florence-Hotels-Relais-La-Corte-Di-Cloris.h5214685.Hotel-Information) > - [Nice apartment with garden!](https://www.expedia.ca/Florence-Hotels-Nice-Apartment-With-Garden.h32044376.Hotel-Information) > - [Wine Apartments Florence Merlot](https://www.expedia.ca/Florence-Hotels-Wine-Apartments-Merlot.h41449590.Hotel-Information) > - [Hotel Caffè Verdi - 24 hours Reception](https://www.expedia.ca/Pisa-Hotels-Hotel-Verdi-Pisa.h1396682.Hotel-Information) > - [B&B Le Aquile](https://www.expedia.ca/Siena-Hotels-BB-Le-Aquile.h29107445.Hotel-Information) > - [Relais degli Angeli](https://www.expedia.ca/Siena-Hotels-Relais-Degli-Angeli.h17500586.Hotel-Information) > - [Flospirit - Penthouse with City View](https://www.expedia.ca/Florence-Hotels-Flospirit-Penthouse-With-City-View.h33524621.Hotel-Information) > - [Hotel San Michele](https://www.expedia.ca/Cortona-Hotels-Hotel-San-Michele.h984435.Hotel-Information) > - [Cattaleya Rooms](https://www.expedia.ca/Florence-Hotels-HOSTEL-SANTA-MARIA-NOVELLA.h107195877.Hotel-Information) > - [Palazzo Alexander Hotel](https://www.expedia.ca/Lucca-Hotels-Palazzo-Alexander-Hotel.h1225471.Hotel-Information) > - [Cento Passi Dal Duomo](https://www.expedia.ca/Arezzo-Hotels-Cento-Passi-Dal-Duomo.h23205084.Hotel-Information) > - [Nonna Adriana](https://www.expedia.ca/Lucca-Hotels-Nonna-Adriana.h22942570.Hotel-Information) > - [Hotel Corolle](https://www.expedia.ca/Florence-Hotels-Hotel-Corolle.h1236780.Hotel-Information) > - [Albergo Celide](https://www.expedia.ca/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > - [Hotel Diana](https://www.expedia.ca/Lucca-Hotels-Hotel-Diana.h3648423.Hotel-Information) > - [GOLD AREZZO CENTER APARTMENT](https://www.expedia.ca/Arezzo-Hotels-Apartment.h76942269.Hotel-Information) > - [Il Sorriso](https://www.expedia.ca/Florence-Hotels-Il-Sorriso.h34817878.Hotel-Information) > - [Hotel Ilaria](https://www.expedia.ca/Lucca-Hotels-Hotel-Ilaria.h664711.Hotel-Information) > - [B&B Palazzo del Magnifico](https://www.expedia.ca/Siena-Hotels-BB-Palazzo-Del-Magnifico.h29346534.Hotel-Information) > - [Domus Nannini SPA - Palazzo Nannini - Loggia Salimbeni](https://www.expedia.ca/Siena-Hotels-Domus-Nannini-SPA-Palazzo-Nannini-Loggia-Salimbeni.h19153240.Hotel-Information) > - [Sangaggio House B&B](https://www.expedia.ca/Florence-Hotels-Sangaggio-House-BB.h2529591.Hotel-Information) > - [La Maison dei Miracoli](https://www.expedia.ca/Pisa-Hotels-La-Maison-Dei-Miracoli.h8064114.Hotel-Information) > - [PALAZZO DEL PAPA ](https://www.expedia.ca/Siena-Hotels-Palazzo-Del-Papa-BB.h31785878.Hotel-Information) > - [LUCUS Exclusive B&B](https://www.expedia.ca/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > - [Palazzo Rocchi Bed & Breakfast](https://www.expedia.ca/Lucca-Hotels-Palazzo-Rocchi-Bed-Breakfast.h3814669.Hotel-Information) > - [Soggiorno Sogna Firenze](https://www.expedia.ca/Florence-Hotels-Soggiorno-Sogna-Firenze.h8044522.Hotel-Information) > - [Allegroitalia San Gallo Firenze](https://www.expedia.ca/Florence-Hotels-San-Gallo-Palace-Hotel.h918958.Hotel-Information) > - [Palazzo Tucci Residenza d'Epoca](https://www.expedia.ca/Lucca-Hotels-Palazzo-Tucci-Residenza-DEpoca.h2692251.Hotel-Information) > - [Vogue Hotel](https://www.expedia.ca/Arezzo-Hotels-Vogue-Hotel.h1372453.Hotel-Information)