Hotels in El Arenal, Cabo San Lucas

"From the moment you step onto the property, and you are greeted by the friendly staff, you're also welcomed by the awe-inspiring view of the Pacific Ocean in the background of the entrance lobby. The staff and service are what made our stay at the Hyatt Ziva memorable and enjoyable, and separates this resort from other all-inclusive resorts. "

"The staff were the most friendly and amazing people! They were always working hard serving and moving chairs to accommodate everyone. So clean and well kept property. We would have liked a play area for kids 1-4 years but we were able to walk the property lots and play at the beach area. We would have liked a lunch buffet instead of ordering from the two restaurants. Our deck handle and shower door needed adjusting that’s the only reason for 1 less star and the sink was cracked but over all everything was perfect especially the breakfast buffet so amazing!"

"It was our first time and we were very satisfied with everything. Staff were courteous and friendly and very hospitable. Food and drinks are overflowing. Amenities are complete for me, there is always something for everyone. The only complain I had was since we were there during spring break, there were a lot of college students and so therefore some of them leave some drinks or plates on some random spots but apart from that they are just minding their own business like everyone else. "

"Very limited pool size seats and people get up very early and selfishly put towels down and then we’ll return hours later. Staff need to monitor that better or add more chairs to properly. The rooftop is the only available to altitude members only which is not disclosed when you are booking. Food is very bland. Also all the restaurants that’s available on the property are not open to all guests, some are only available for altitude members only. Prior to booking on Expedia please go to the hotel website to see what is available for non altitude members. My booking listed room service was available and unfortunately when I got to the hotel, they told me that it was not "

"Staff was great......very pricey "

"yes I think so"

"Great staff! Beautiful property. Lots of whales!"

"Stayed for 5 days. Very clean room, super fast check in and check out process. Overall amazing hotel, staff was great as well. Will definitely be back. "

"Old facility not my preference but staff very kind"