Recherche d’hôtels − South Tyneside

« Le rapport qualité/prix n'est pas bon et le personnel fait le minimum syndical entre de courtoisie. L'hôtel necessiterait un rafraichissement complet »

« Very good place to be »

« We saw the housekeeping service notice in the room. One of the sentences stated that your room will not be refreshed automatically each morning and will be serviced upon request only. We stayed for 7 consecutive nights under 2 bookings. We requested housekeeping service twice during our stay. But no one ever came to clean up. They only did after my wife made a complaint. The 6 night my wife informed the front desk staff about this again. We needed toilet papers as it's almost gone, tissues in...

« Personnel aimable et accueillant. Mais hôtel très vieillot qui mériterait un rafraichissement, ce n'est pas vraiment le standard attendu d'un Mercure. »

« bon emplacement, parking gratuit pour les résidents de l'hôtel, personnel très charmant, chambre très propre, juste la moquette de l'escalier à revoir »

« No AC and TV was real small. »

« Would not recommend staying here was turned away for no reason and when asked for a refund they told me to go through Expedia or my bank »

« Disappointing Stay – 29th August Unfortunately, our stay at the Little Haven Hotel was very disappointing. The room was extremely dated, and instead of a comfortable double bed, we were provided with two small single beds, which was not what we expected. Breakfast was equally disappointing. We were shown to a table that had clearly not been cleaned after the previous guests. We asked a member of staff to sort it, and while the used cups and utensils were replaced, we then had to ask again for...

« Room was a little tired could do with some updating especially the bathroom. Smelt a little damp in the room and bathroom. Cleanliness of the room wasn’t great. Enjoyed our stay, great location and pub, staff and food were excellent. »