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"Staff was very friendly and helpful the restaurant was lovely the food was delicious "

"Spacious and Clean. Location"

"Great customer service very helpful nice place good value for money."

"This site was just greenspace on the edge of an industrial estate when I grew up here and it seemed a little weird pulling into an area where I had my first driving lessons on a Saturday morning as it was all but deserted over the weekend. Not now, there's a busy looking pub literally staggering distance away, the ubiquitous Greggs, few other structures the purpose of which didn't register. Very quiet, all I can hear is doves cooing. Staff friendly, nice to even have staff, last place I stayed was largely automated so only other humans were fellow guests. Complimentary breakfast, none of this £15pppn extra nonsense and much better than any £15 rip off offerings. Lots of guys in work gear and German accents so probably popular with service/installation engineers working at operations on the industrial side. One minor issue is the size of the car park. It didn't look to have much space when I checked in around 4pm, and was lucky to get the last one when I returned around 9pm after dining out. Does puzzle me as to why - in a era of expanding waistlines and growing obesity - are parking slots getting narrower? I'm not exactly Captain Lardy but even with sensibly/centrally parked cars, one needs to be like Stretch Armstrong or a contortionist to get in or out of the car without injury to self of damage to vehicle!"

"Lovely hotel, spacious, staff friendly and helpful, disappointed that items at breakfast not covered, croissants etc"

"Very nice hotel inside - few wear and tear items but nothing I couldn't live with. Staff were always friendly and nice, often having to deal with some perverse remarks from other guests. They respect your privacy, especially if you're there on business or for confidential reasons."

"Nice and clean. Nice facilities and staff"

"Really nice place. My wife and I spent an enjoyable few days in the area and despite a wedding being held at the hotel the weekend we were there, there was no problem with noise or access to facilities. Lovely restaurant, grounds, spa and staff. "

"This is our second stay here and once again we've had a lovely time, so much so ive booked anothe stay for December. The staff are all so friendly and helpful. The hotel is very clean and our room was perfect for us. The hotel is in the city centre and is a short walk from the cinema, many pubs, restaurants and shops. "