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"beautiful surroundings, friendly and attentive staff."

"Nice hotel"

"This was the perfect place to stay for a family snowboarding trip."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium. "

"Everything was excellent"

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Great location including lifts, rentals, spa and village access."

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "

"What an incredible place! Location, staff, dining and onsen were all amazing!"

"Friendly staff, excellent food, lots of amenities, awesome location! "

"it's incredible place to stay. "

"An older property with some quirks, but the location is ideal, and the staff wonderful! The in-room mini onsen a gift after a day of skiing. A close walk to all the fun restaurants and shops of Hirafu, and the ski in/ out access is ideal. Shout out to the front desk team who answered all questions and helped us book a car at the last minute when uber flaked."

"Great location and shuttle to the lifts was awesome!"

"Great stay!"

"Convenient diner attached to the hotel for arrival day."

"Friendly staff, clean rooms, great breakfast, delicious apple juice!"