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"Bathroom smelled or urine. Not that clean. Fell in shower because no grip on right side. Shower curtain smelled so strong of urine I wont Be back"

"As a business traveler I would rate Arrive in a lower score, perhaps negative. When I selected Arrive thru Hotels.com I chose, Pay at Property, but that did NOT happen. My arrival and first night was April 21st. The 1st payment on my credit card was the 19th for $114.28. The 2nd payment was on the day of my arrival, 21st for $271.28. The 3rd payment was on the was on the same day for $100.00 The total was correct as promised $485.56 This payment process made no sense to me and makes for unnecessarily complicated accounting. More importantly, I like things to take place as I was promised. Furthermore, when I asked for a receipt, your desk clerk gave me hard time, telling me that I already had a receipt thru Hotels.com but that is only true if you pay them in advance, not at the hotel. There was no mention that I would have to pay a valet service to park my car each night for $25,"

"Was a great hotel, pool looked awesome, unfortunately we didn’t make it to breakfast but it’s always good from past experiences "

"Friendly and helpful staff! CLEAN rooms, great food, excellent pool and hot tub. Can't wait to go back!"

"Very comfortable stay"

"My stay was fantastic. I was in town for a business trip, and the experience exceeded expectations. The staff was exceptional, with special thanks to Noah and Chelsea, who truly stood out. Noah was incredibly warm and welcoming, always greeting me as I came and went, and he offered great recommendations for exploring the city. He’s a real asset to the hotel. Chelsea made each morning brighter as our barista. She’s genuinely kind and a pleasure to interact with. The room was spacious, clean, and nicely updated, with great views, especially from the fifth floor rooftop bar. Beds were comfy and I slept great. The hotel is conveniently located near the Sawmill, which features a huge selection of upscale food court options and live music. It’s also within walking distance of several museums, and I felt safe throughout my stay. Although I didn’t get a chance to use the pool or spa, other guests spoke highly of them. I would absolutely recommend staying here and plan to return on future trips."

"Mathew is deserving of the concierge position! "

"The hotel is very rundown. I get that it was only $72 with tax a night. The room was clean. And the air worked very well. The ice machine was completely broken and very old. And there is only one ice machine in the hole facility. The staff wasn’t bad. They were nice. "

"I was especially happy with my room. It was larger than I expected, clean, and very comfortable. The lobby area was comfortable, with plenty of seating. I would recommend this hotel."