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"The staff are lovely, very attentive and helpful. The place is amazing, I love the way in which the lodge is built into the rocks and around the trees, so natural and authentic, wonderful. The views are stunning. There are so many beautiful areas to relax or explore, fantastic, the gardens and little areas, just perfect. Our new go-to place in Ocho Rios. Thank you all, and special thanks to Michelle and Tony."

"On arrival I was initially a bit disappointed as the hotel looked 'old style'. We live in Jamaica and have stayed at many 4* hotels. Unfortunately, our perennial experience and complaint is poor customer service. However this is not the case at Jewel which from arrival at reception and throughout, we were very impressed with the courteous and helpful staff, quality of the food which was presented well and hot food served hot. The Jewel Hotel stood out as excellent for customer service. Our rooms were very clean and stocked each day. The grounds of the hotel were lovely with various places to sit quietly. The entertainment was good particularly on our first night (knife throwing/fire-eater and beach singer). Our stay was part of a treat for our grandson celebrating his birthday. The cake was pricey - but was baked to perfection and presented very well, by staff on the night who added to the special evening. We also took a ride on the glass bottom boat and the captain was good humoured, courteous and informative. Overall we all thoroughly enjoyed our stay and will definitely recommend and visit again. "

"The room is big, balcony ocean view is perfect. Ac is cold, bed was nice. The Jamaican food is fabulous, I’d go again just to eat more. I’d call this place an excellent value for the cost."

"The best resort I’ve been too i loved it so much i didn’t want to leave "

"everything the staff is really nice. the buffet is good honestly i just rather eat at the buffet for $109 wr did dunn river falls, snorkeling for 45min & had a boat party with an open bar!!!’ you cant beat that! the kayaking was sooooo nice ! you come to clean room everyday! they fill your fridge its super cool the staff is super friendly "

"This property is really great for families and allows for Mom and Dad to get some us time."

"This property was amazing, the views are breathtaking, the staff was beyond amazing. The spa staff, went above and beyond to take care of us. The room service and housekeeping staff were so friendly, prompt and professional. The food was always delicious with plenty of choices for every taste. The smiles and cheer that all of the staff shared with us made our stay so very enjoyable. The only drawback to the property are the stairs, the property is built on the hillside so be ready, however they have a driver available all day to transport the guest around if you do not want to walk. We will most definitely return to the property. "

"Comfortable and near to everything "

"The staff was the most amazing collection of talent and I was blown away by the service by Clive, Ivan (the terror), all the security guards (over the top helpful with local places and how to get there safely). Everyone genuinely loves working there. I will returning in three weeks!"