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Hillview at Mystic Ridge

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Junior Suite, 1 Bedroom, Ocean View | Blackout drapes, iron/ironing board, bed sheets
Outdoor pool
Exterior
Massage
Interior

Overview of Hillview at Mystic Ridge

Hillview at Mystic Ridge

3.5 star property

7.2/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Bar
Map
DaCosta Dr, Ocho Rios

Explore the area

  • Popular LocationTurtle Beach7 min walk
  • Popular LocationIsland Village11 min walk
  • Popular LocationMahogany Beach15 min walk
  • AirportOcho Rios (OCJ-Ian Fleming Intl.)17 min drive

Room options

About this area

Ocho Rios

Located in Ocho Rios, Hillview at Mystic Ridge is near the beach. LandMark Plaza and Ocho Rios Craft Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle River Park and Mahogany Beach. Reggae Xplosion Museum and Shaw Park Botanical Gardens are also worth visiting.
Visit our Ocho Rios travel guideOpens in a new window
View more Guest houses in Ocho RiosOpens in a new window
Map

What's nearby

  • LandMark Plaza - 4 min walk
  • Ocho Rios Craft Park - 4 min walk
  • Turtle Beach - 7 min walk
  • Island Village - 11 min walk
  • Mahogany Beach - 15 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive

Restaurants

  • MOMO @ Moon Palace Jamaica Grande - 7 min walk
  • Snack Bar - 10 min walk
  • Ocean's 11 - 12 min walk
  • Sun Deck Pizza & Bar - 10 min walk
  • Boulangerie - 10 min walk

About this property

Hillview at Mystic Ridge

3.5-star guesthouse near the bay, refurbished in 2017
Hillview at Mystic Ridge provides amenities like a roundtrip airport shuttle and a poolside bar. Guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance and a front-desk safe
  • Guest reviews speak well of the overall value, pool, and helpful staff
Room features
All 18 rooms feature comforts such as air conditioning. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Shower/tub combinations and free toiletries
  • Balconies or patios and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • Designated smoking areas
  • Renovated entire property - December 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Iron/ironing board

Similar properties

See similar properties

Ocho Rios
Ocho Rios
Guest rating 3.5+
Guest rating 3.5+
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Parking included
Parking included
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 50.0 per stay
  • City/local tax: USD 1.0

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hillview Mystic Ridge Condo Ocho Rios
Hillview Mystic Ridge Condo
Hillview Mystic Ridge Ocho Rios
Hillview Mystic Ridge
Hillview at Mystic Ridge Ocho Rios
Hillview at Mystic Ridge Guesthouse
Hillview at Mystic Ridge Guesthouse Ocho Rios

Frequently asked questions

Does Hillview at Mystic Ridge have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Hillview at Mystic Ridge?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Hillview at Mystic Ridge on Mar 30, 2023 start from CA $153.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hillview at Mystic Ridge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hillview at Mystic Ridge?

Self parking is free at this property.

What time is check-in at Hillview at Mystic Ridge?

Check-in is from 3:00 PM - 7:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hillview at Mystic Ridge?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hillview at Mystic Ridge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Where is Hillview at Mystic Ridge located?

Situated near the beach, this guesthouse is 0.2 mi (0.3 km) from Turtle River Park and 2.6 mi (4.1 km) from Dunn's River Falls. LandMark Plaza and Ocho Rios Craft Park are also within 5 minutes.

Hillview at Mystic Ridge Reviews

Hillview at Mystic Ridge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 95 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 27 out of 95 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 22 out of 95 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 4 out of 95 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 13 out of 95 reviews" "
" "2 - Terrible 14%

7.5/10

Cleanliness

7.5/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Clinton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed 1 night the experience was a disaster. Need refund
Stayed 2 nights in Mar 2023

8/10 Good

Adriel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place... close to everything
Stayed 2 nights in Feb 2023

6/10 Okay

OSHANE

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property needs renovation…. The check in time is ridiculous and a total robbery . We didn’t even get to spend 24hours there for so much money …..: I wouldn’t recommend.

10/10 Excellent

Shanna Kay

Travelled with partner
Liked: Cleanliness, staff & service
Good customer service.

2/10 Terrible

Kenya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well it was very disappointing to get to the lobby and see BATS in the tower of the lobby. It was an open outdoor area. As I lead to my room it wasn't what I thought i was getting from what was put up on Hotel.com website. So yes I wasn't a HAPPY CAMPER nor would I would recommend anyone to stay there.
Stayed 5 nights in Dec 2022

6/10 Okay

Doreen

Stayed 3 nights in Dec 2022

10/10 Excellent

Karelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, beautiful, quiet and relaxing. The staff is friendly and helpful.
Stayed 2 nights in Nov 2022

2/10 Terrible

Andre

Travelled with partner
Disliked: Staff & service, amenities
When I pulled up to the gate, the security approached my vehicle, I told him I have a reservation. He checked the book and said to me that my name is not there. He asked if I have an email I said, I don’t have the email, he then said, “yuh neva mek no reservation” I said, “excuse me, wey yuh say?” He repeated, “yuh neva mek no reservation!” So, I said to him, say you don’t see it in the book but don’t tell me that I didn’t make a reservation, you can’t tell me what I did or didn’t do. He kept on going on, saying I didn’t make a reservation. Then he walked away back in the booth, he let a car out and did not return to assist me. I called him back out of the security hut and told him that I did make a reservation and it’s not his place to say what I did or didn’t do. I went into my phone and e-mail history to see if there’s an email record of my reservation. I did find an email and showed it to him, so I stated, “I didn’t make a reservation, right?” He continued on to say, “yo yuh chat too much!” I said, “you have nothing about you” He retorted by saying, “yuh nuh have Nuttin bout YOU!” Is that how you have your security guards treating your guests? He should be fired for that exchange. He didn’t try to assist by calling the front desk to confirm. He didn’t try to assist in any way shape or form. But he was quite ok with berating me and calling me a liar and names, whilst I’m a paying guest in this establishment. Of which I’ll more than likely won't stay again.
Stayed 2 nights in Aug 2022

8/10 Good

tinamaria

Stayed 3 nights in Sep 2022

8/10 Good

Shauna

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022