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Tru By Hilton Destin – Avis

2.5 out of 5
Tru By Hilton Destin
150 Henderson Beach Road, Destin, FL

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 107 avis sur 136." "
Note de 8 – Bien, d’après 23 avis sur 136." "
Note de 6 – Acceptable, d’après 3 avis sur 136." "
Note de 4 – Médiocre, d’après 1 avis sur 136." "
Note de 2 – Terrible, d’après 2 avis sur 136." "

9,8/10

Propreté

9,4/10

Service et personnel

9,6/10

Commodités

9,8/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Jasmine

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
enjoyed my stay, will definitely stay again if i’m ever in the area overnight!
Séjour de 2 nuits en mai 2024

8/10 – Bien

Katie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Jose

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to the beach and major retail store. Customer service was exceptional, Breakfast was amazing.
Séjour de 3 nuits en mai 2024

8/10 – Bien

crystal

Points forts : État et installations de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Taylor

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would stay again. Perfect for our weekend stay.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Vickie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Although it was a very nice hotel I don’t think it was worth the rate charged. I could have gotten a rate at half the cost myself.
Séjour de 2 nuits en mai 2024

8/10 – Bien

david

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
nice newer hotel. breakfast was a little lacking compared to other tru hotels we have stayed at.
Séjour de 3 nuits en avril 2024

8/10 – Bien

Shanita

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Love it nice place to. Stay
Séjour de 1 nuit en mai 2024

8/10 – Bien

Kimberly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good service
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Chelsea

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Walking distance from the beach. Walmart and restaurants near by. Clean rooms and friendly staff. Many choices for breakfast.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

CRAIG

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All good
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Jordan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place and close to things but need a car
Séjour de 2 nuits en avril 2024

8/10 – Bien

Walter, Fort Mill

Voyage en groupe
Points forts : Propreté, commodités
Excellent and helpful staff. Nice location onlywalking distance to the beach at the park. Also a good location away from the hub-bub of traffic and dense population of vacationers.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Jennifer

Voyage en groupe
The staff was very nice and accommodating. It was very clean and nicely located.
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Ori

Séjour de 3 nuits en avril 2024

10/10 – Excellent

Omar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Frankie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Will stay again
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Tejaswita

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and new property. Amazingly helpful and attentive staff. Super clean. Felt safe as a solo female traveler as elevators and side doors are card accessible only. Good breakfast and 24 hrs coffee😊. Will recommend and stay again as it is in the heart of Destin.
Séjour de 5 nuits en avril 2024

10/10 – Excellent

Tina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk staff is awesome!
Séjour de 5 nuits en avril 2024

10/10 – Excellent

Tywanda

Points forts : État et installations de l’hébergement
I loved the property it was a great stay , My only issue is my room was never cleaned I had to go ask for towels
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Felicia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved that we were so close to the beach and many shops. Breakfast was delicious and the staff was very friendly. Will be back the next time I visit Destin!
Séjour de 7 nuits en mars 2024
Tim Connelly, General Manager a répondu le 9 avr. 2024
Dear Felicia, We are very happy to see you enjoyed your stay with us, and we look forward to seeing you again! - Tim Connelly, General Manager

10/10 – Excellent

Clifton

Voyage en famille
Points forts : Commodités
Just right
Séjour de 4 nuits en mars 2024
Tim Connelly, General Manager a répondu le 9 avr. 2024
Dear Clifton, We greatly appreciate you taking the time to let us know you enjoyed your stay, and we hope to see you next time you're in the area! - Tim Connelly, General Manager

10/10 – Excellent

Kia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tru never dissapoints and neither do their staff.
Séjour de 1 nuit en avril 2024
Tim Connelly, General Manager a répondu le 9 avr. 2024
Dear Kia, We are happy to see how much you enjoyed your stay with us, and thank you for taking the time to provide such wonderful feedback! - Tim Connelly, General Manager

10/10 – Excellent

Crystal

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was very clean! Breakfast was decent and everyone was very kind and helpful!
Séjour de 4 nuits en mars 2024
Tim Connelly, General Manager a répondu le 9 avr. 2024
Dear Crystal, Thank you for taking the time to provide feedback about your recent stay with us, and we hope to see you again soon! - Tim Connelly, General Manager

10/10 – Excellent

Rebecca

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about this hotel was great. The breakfast was great, the rooms were clean, and all the staff was wonderful
Séjour de 3 nuits en mars 2024
Tim Connelly, General Manager a répondu le 9 avr. 2024
Dear Rebecca, Thank you so much for taking the time to review your recent stay with us. I will share your kind comments with our staff, and we hope to host you again! - Tim Connelly, General Manager

10/10 – Excellent

Christian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a perfect stay! The hotel is very nice, clean and has friendly stuff. State park with perfect beach is across the street and Walmart is also nearby
Séjour de 3 nuits en mars 2024
Tim Connelly, General Manager a répondu le 9 avr. 2024
Dear Christian, Thank you so much for taking the time to share your experience with us at the Tru by Hilton - Destin. I look forward to sharing your kind words with our hard-working staff and we hope to see you again soon! - Tim Connelly, General Manager

2/10 – Terrible

Xiaoying

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There were toenails everywhere in the room and bathroom Front desk coldly informed us that the staff had finished work and that someone would clean up tomorrow.
Séjour de 2 nuits en mars 2024
Tim Connelly, General Manager a répondu le 28 mars 2024
Dear Xiaoying,We appreciate you taking the time to provide feedback regarding your recent stay with us. I am very sorry to hear about your room and service issues you experienced during your time with us. We will certainly take procedures to ensure issues like you experienced do not happen in the future, and we hope to have the opportunity to earn back your business in the future. - Tim Connelly, General Manager

10/10 – Excellent

Horacia

Voyage en groupe
Points forts : Propreté
great location right across from the beach.. you have to pay for the beach though if you are walking or driving.. Clean rooms and overall great stay..
Séjour de 3 nuits en mars 2024
Tim Connelly, General Manager a répondu le 28 mars 2024
Dear Horacia, We appreciate you taking the time to review your recent stay with us. I'm glad you were able to enjoy the beach during your stay with us, and we hope to see you again next time you are in Destin! - Tim Connelly, General Manager

10/10 – Excellent

Dana

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel with a retro look. Really clean and the beds are nice. The pool areas are clean, unique, and the boys loved it. Breakfast was one of the best we have had. We were there for a weekend baseball tournament, and it is only minutes from Morgan Sports Center.
Séjour de 2 nuits en mars 2024
Tim Connelly, General Manager a répondu le 29 mars 2024
Dear Dana, I appreciate you taking the time to let us know about your recent stay with us. We're glad your family had a great time in our unique pool areas, and we hope to see you for the next baseball tournament in town! - Tim Connelly, General Manager

10/10 – Excellent

Adriana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Tim Connelly, General Manager a répondu le 29 mars 2024
Dear Adriana, We were excited to see your 5/5 review and we hope to see you again soon! - Tim Connelly, General Manager

10/10 – Excellent

Marilu

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice staff. Walking distance to beach and wlMart right across !
Séjour de 2 nuits en mars 2024
Tim Connelly, General Manager a répondu le 29 mars 2024
Dear Marilu, Thank you for taking the time to write about your recent stay with us. I'm happy you enjoyed our cental location in the heart of Destin and our fantastic staff, and we hope to see you again sometime! - Tim Connelly, General Manager

10/10 – Excellent

Juan s

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
😉
Séjour de 2 nuits en mars 2024
Guest Service Manager a répondu le 14 mars 2024
Thanks Juan for a positive emoji! We are glad you enjoyed the hotel. See you soon!

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice
Séjour de 1 nuit en mars 2024
Tim Connelly, General Manager a répondu le 29 mars 2024
Dear Mark, We appreciate you taking the time to let us know about your recent stay with us, and we hope to see you again next time you are in Destin! - Tim Connelly, General Manager

10/10 – Excellent

Wayne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Guest Service Manager a répondu le 5 mars 2024
Thank you Wayne for the positive rating! We hope to see you again soon! Have a great day!

8/10 – Bien

Amy

Séjour de 1 nuit en mars 2024
Tim Connelly, General Manager a répondu le 22 mars 2024
Dear Amy, Thank you for taking the time to review your recent stay with us, and we hope to see you again in the future. - Tim Connelly, General Manager

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, friendly staff. Good bfast!
Séjour de 1 nuit en février 2024
Guest Service Manager a répondu le 1 mars 2024
Thank you so much Andrea! We pride ourselves with our hard work and providing the best service that we can to our guests. We hope to see you soon! Have a great day!

10/10 – Excellent

Rick

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is very well located to beach, shopping and restaurants. Fairly new property, very clean and organized.
Séjour de 3 nuits en février 2024
Guest Service Manager a répondu le 1 mars 2024
Thank you for the kind words Rick! Glad to hear you enjoyed your stay with us. We hope to have you back soon! Have a great day!

10/10 – Excellent

Chandra

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Guest Service Manager a répondu le 1 mars 2024
Thank you Chandra for 5 out of 5 rating! We appreciate it and are glad you had a great experience staying at our hotel. Hope you have good day!

10/10 – Excellent

Giles

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was very clean. The staff were very nice and friendly. We didn’t have any issues, but observing how a few guests issues were managed was very reassuring that if we had an issue it would be addressed and resolved accordingly.
Séjour de 2 nuits en février 2024
Guest Service Manager a répondu le 1 mars 2024
Thank you Giles for the positive rating! We are happy the you enjoyed you stay with us. We pride ourselves in providing the best service that we can, no matter what is thrown our way. See you soon! Have a great day!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
First Visit
Our family enjoyed our short time here. It's very clean, the staff are friendly, and in a good location. The breakfast was good but not enough vegan options. There is a sign that says to let the staff know if you have allergies but didn't accommodate. There also wasn't any fruit which would've been a great addition since breakfast was in the greasy side.
Séjour de 1 nuit en février 2024
Guest Service Manager a répondu le 1 mars 2024
Thank you for the positive rating and informing us of your concerns. We hope to have you back soon! Have a great day!

10/10 – Excellent

Kimberley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
In town for business and it was close to where I needed to be.
Séjour de 1 nuit en janvier 2024
Guest Service Manager a répondu le 1 mars 2024
Thank you Kimberley for you positive rating! We love our location! Hope to see you back soon! Have a good day!

8/10 – Bien

lasandra

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall it was a ok stay
Séjour de 2 nuits en février 2024
Guest Service Manager a répondu le 1 mars 2024
Thank you Lasandra for a positive review! Hope to see you back again! Have a great day!

10/10 – Excellent

Randy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tru in Destin
One of the best hotels we’ve stayed in. Very clean, great breakfast, friendly and helpful staff, and some of the best beds we’ve slept on.
Séjour de 6 nuits en février 2024
Guest Service Manager a répondu le 1 mars 2024
Thanks Randy! Great to hear that you enjoyed stay with us! We are proud to have an amazing staff! Hope to have you back again soon!

10/10 – Excellent

Nancy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Top notch stay!
Wonderful ... everything from check-in to clean comfortable room to hot breakfast was beyond my expectations.
Séjour de 2 nuits en février 2024
Tim Connelly, General Manager a répondu le 10 févr. 2024
Dear Nancy, We appreciate you taking the time to review your recent stay with us! I will share your great comments with our excellent breakfast staff and we look forward to seeing you again soon! - Tim Connelly, General Manager

10/10 – Excellent

Kathy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My triplets turned 17!! What a great place to stay in Destin!! Staff was excellent!! Highly recommend
Séjour de 2 nuits en février 2024
Tim Connelly, General Manager a répondu le 10 févr. 2024
Dear Kathy, We are excited to hear that your family had a great time during your recent stay with us, and we look forward to seeing you again soon! - Tim Connelly, General Manager

8/10 – Bien

Rhonda, Osage

Voyage de couple
Points forts : Propreté, service et personnel
Nice hotel and would stay again. The issue s we had was already in the shower when found there was not a drop of conditioner or shower soap. Then at breakfast the items we low and had run out with no one monitoring. Coffee was good but not available in room. Room was well appointed with plenty of storage and hanging room Al be it small but comfortable. It is new. Didn’t use the pool or weight room.
Séjour de 1 nuit en février 2024
Tim Connelly, General Manager a répondu le 10 févr. 2024
Dear Rhonda, We appreciate you taking the time to let us know about your recent stay with us. I'm glad we could take care of your needs during your stay and we certainly hope to host you again next time you visit Destin! - Tim Connelly, General Manager

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is fantastic!
Séjour de 1 nuit en janvier 2024
Tim Connelly, General Manager a répondu le 10 févr. 2024
Dear David, I look forward to sharing your kind words with our hard-working staff, and thank you for taking the time to share your experience with us! - Tim Connelly, General Manager

8/10 – Bien

Lorraine

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pet-friendly hotel with an indoor pool
This is a fairly new hotel. The indoor pool is exceptional. It is worth the try to stay as a family trip. Being pet-friendly is a plus! I deduct one star because the front desk lady with braids seems unwelcoming. It ruins the vibes of the guests. If you cannot smile or greet guests, she can be assigned somewhere else.
Séjour de 2 nuits en janvier 2024
Tim Connelly, General Manager a répondu le 10 févr. 2024
Dear Lorraine, I am happy to see you and your family enjoyed some of our many facilities at the brand new Tru by Hilton - Destin. Thank you for bringing your check-in experience to our attention; we will certainly address this issue appropriately and thank you for the chance to continue to improve! - Tim Connelly, General Manager

10/10 – Excellent

Mary

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel. Perfect for our overnight. Pool area is fun and indoor heated pool nice.
Séjour de 1 nuit en janvier 2024
Tim Connelly, General Manager a répondu le 10 févr. 2024
Dear Mary, We appreciate you taking the time to review your stay with us. I'm glad you enjoyed our heated indoor swimming pool and we hope to see you again soon! - Tim Connelly, General Manager

10/10 – Excellent

Camilo

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great amenities. We really enjoy the lobby entertainment
Séjour de 1 nuit en décembre 2023
Tim Connelly, General Manager a répondu le 10 févr. 2024
Dear Camilo, Thank you for taking the time to provide feedback regarding your stay with us. We are happy to see you enjoyed some of our many amenities offered in the lobby, and we hope to host you again soon! - Tim Connelly, General Manager