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Pullman Cologne

4.5 star property
Travelers can relax in comfort after visiting the nearby Wallraf-Richartz Museum, with rejuvenating treatments at SPA Pullman and attentive staff assistance.

Choose dates to view prices

Pullman Cologne, near Old Market, offers a sophisticated retreat. Guests can book rejuvenating treatments at SPA Pullman, use practical laundry services, get help from multilingual staff, and connect with complimentary in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Domblick)

A hotel room with a large bed, a chair, a small table, and a window with a city view.

Deluxe Room, 1 King Bed (Domblick)

8.8 out of 10
Excellent
(5 reviews)
  • 268 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(19 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room, 1 King Bed (FORD)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Twin Beds (FORD)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Located in Old Town Cologne, a neighborhood in Cologne, Pullman Cologne is in the entertainment district and near a metro station. Wallraf-Richartz Museum and Palladium are cultural highlights, and travelers looking to shop may want to visit Old Market. Traveling with kids? Make time for Cologne Zoo, or check out an event or a game at RheinEnergieStadion. Visit our Cologne travel guide
Map
Helenenstr. 14, Cologne, NW, 50667

What's nearby

  • A table with a bowl of soup, a spoon, a glass of beer, and two bottles of beer.
    Neumarkt
    7 min walk - 0.7 km
  • A cathedral with two tall spires, a river with boats, and a cityscape with buildings and trees.
    Cologne Cathedral
    12 min walk - 1.1 km
  • A cobblestone square with outdoor cafes, autumn trees, and historic buildings.
    Old Market
    15 min walk - 1.3 km
  • A historic tower with intricate architecture, a modern building with multiple floors, and a clear blue sky.
    City Hall
    16 min walk - 1.4 km
  • Friesenplatz
    4 min walk - 0.4 km

Getting around

  • Friesenplatz U-Bahn
    6 min walk
  • Cologne West Station
    12 min walk
  • Cologne - Bonn Airport (CGN)
    19 min drive

Restaurants

  • LAB12
    1 min walk
  • Café Extrablatt
    3 min walk
  • Bastians
    3 min walk
  • Woods
    2 min walk
  • D.Light
    1 min walk

About this property

Pullman Cologne

  • Luxury family-friendly hotel near Old Market
  • Located close to Wallraf-Richartz Museum and Romano-Germanic Museum, Pullman Cologne provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a body treatment, a facial, and a massage at Spa Pullman, the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a conference center.
  • Other perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Babysitting (surcharge), multilingual staff, and free newspapers
    • A 24-hour front desk, 16 meeting rooms, and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 275 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Childcare services and free infant beds
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 1 2026 to January 28 2028 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Pullman Cologne pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Pullman Cologne?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Pullman Cologne on Aug 4, 2026 start from CA $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 29 per night.

What time is check-in at Pullman Cologne?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Pullman Cologne?

Check-out is at noon.

Where is Pullman Cologne located?

This family-friendly Cologne hotel is located in the entertainment district, within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and Romano-Germanic Museum. City Hall and Great St. Martin Church are also within 1 mi (2 km). Friesenplatz U-Bahn is 6 minutes by foot and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Cologne Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 604 out of 1005 reviews
Rating 8 - Good. 276 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, attentive staff, lots of great options for breakfast (sweet and savory)
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Pak Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Room was a little dated with cracks in bathroom here and there however, cannot fault the stay we had a room upgrade with a view of the cathedral, the use of mini bar free of charge was very nice and the staff were very friendly. Will definitely book here again on our return visit.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Comfy beds
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good size room and bed. Great shower
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Saida

Liked: Cleanliness, staff & service, amenities
Room was very clean, had lots of convenient amenities, the location is great and the staff was very helpful and capable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Fantastic value for the price. Staff were friendly Great location Rooms comfortable Free sweets!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Nice room, breakfast crowdy
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

mostafa

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room with good amenities. Great breakfast with good variety
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ewan

Liked: Cleanliness, amenities, property conditions & facilities
Early check-in, clean room, free drinks in the mini bar, hotel in a very good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
Car Parking a bonus fot us, access to the car at all times. Breakfast really good, plenty of options, hot or cold, great coffee machine, very popular too.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property nice hotel freindly staff
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everyone we came in contact with there was super courteous, kind, and helpful. Food was delicious at the restaurant and cleaning crew was nice and neat!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Agu

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and accommodating! Thank you!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean hotel with friendly and efficient staff. Breakfast was very good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, amenities, property conditions & facilities
Room was brilliant! Everything we needed! The hotel was located close enough to the main town, but far enough outside that it wasn't too busy, and was easy to find. Loved the complimentary bottles of water, cola, and apple juice. Bed was huge and comfy! Overall a fab stay! Bit gutted that we couldn't go the the cocktail bar on the top floor as it closes in January, but I guess we'll just have to come back to try it!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mat

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and location.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff are very helpful. When we return to visit, we are happy to stay there again
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very conveniently located. The staff were amazing and made made me feel extremely welcome. I would definitely recommend staying here.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

delicious breakfast, peace and quiet stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable with good shower pressure. It was disapointing that the Sauna hours were limited to 5pm -10pm during the weekdays. This is unreasonable, as guests cannot access the Sauna during the day
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, staff very friendly.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Friendly staff, excellent service and great restaurant. Will happily stay again
Stayed 4 nights in Apr 2025