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CityClass Hotel Alter Markt

4.0 star property
Travelers find themselves in the vibrant heart of Cologne, savoring local flavors while enjoying comfort and convenience just steps from City Hall

Choose dates to view prices

CityClass Hotel Alter Markt is in central Cologne. Guests can relax in the garden or unwind at the bar after exploring. The on-site cafe, coffee shop, and Cafe-Lounge Alter Markt55 offer dining options. High-speed WiFi and helpful staff complement its prime location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is CityClass Hotel Alter Markt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at CityClass Hotel Alter Markt?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at CityClass Hotel Alter Markt on May 25, 2026 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at CityClass Hotel Alter Markt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CityClass Hotel Alter Markt?

Check-out is at 11 AM.

Where is CityClass Hotel Alter Markt located?

Located in Innenstadt, this hotel is steps from City Hall and Cologne Philharmonic. Wallraf-Richartz Museum and Cologne Cathedral are also within 10 minutes. Heumarkt U-Bahn is only a 5-minute walk and Appellhofplatz Breite Strasse U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, friendly staff, can’t beat the location
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location, right in the heart of Cologne’s Old Town and close to Cologne Cathedral and the main train station. The room was clean, tidy, and comfortable. The hotel has a pleasant atmosphere, and the staff were polite. A very good choice for a stay in Cologne.
Stayed 3 nights in May 2026
Verified

8/10 Good

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access for travelers on the go
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Clean room. Staff at front desk could be more helpful with questions, etc.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel which has a prime location right on the square in the Old town. Hotel was very clean throughout with really friendly and helpful staff. Room was nice facing on to the square which could be noisy with the windows open (others have mentioned this) but didn't really affect me as quite deaf anyway so would opt for the same room. Great choice for the continental breakfast with lots of fresh food and fruit. Overall had a great stay and will definitly stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My German friend and I stayed here one night to see the band The Notwist. The hotel is centrally located, near the cathedral and museum and shops on the waterfront. The Junior suite was spacious, had stunning views, and was quiet, clean and comfortable. The hotel staff is super nice and helpful. They had the adapter for my American electronics. The breakfast was a smorgasbord of everything you could possibly want (breads, pastries, cheeses, meats, fresh fruits, juices). The waiters made our coffee beverages and brought them to our table. It was the perfect stay for our one night in Cologne.
View from the room
Breakfast buffet
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. And all amenities worked. A/c unable to change temperature setpoint
Stayed 1 night in Apr 2026
Verified

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and buffet breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, nice room but bed (especially pillows) could be better
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Clean, small, great location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, clean and staff very helpful.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

wendy Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Excellent location, very clean hotel, and friendly staff. Great stay overall
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
clean room, staff was very nice, convenient location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially during the Christmas Market season. Easy walking to restaurants, shopping and cathedral.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay close by the old town and Christmas markets. Room was comfortable and service was excellent.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Tarana Thahminah

Liked: Staff & service, amenities, property conditions & facilities
Right in the city center, so it was the perfect location for a short stay. The breakfast was pretty basic. As for our room, the bed was comfy but the pillows were foldable so heads up on that for those who cant sleep on flat pillows. When getting our rooms cleaned we noticed the cleaners never really vacumed the floors and didnt top up on the toiletries when we ran out of some that we had to call the receptionist who kindly came over to hand these over to us. Overall the staff were warm and friendly and very helpful with all queries that we had. I would highly recommended this hotel if your someome who's visiting Köln for the first time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities
Excellent overall- clean room, comfortable beds, and a large enough room for suitcases and moving around. The breakfasts were excellent- a large variety of food offered; all who worked at the hotel were very friendly and extremely helpful!! I highly recommend this hotel!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and super quiet. Loved the Christmas market right outside our door.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Great location. Perfect spot to visit Köln Center
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean rooms!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, superb location, excellent breakfasts and a very comfortable room.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Lovely hotel, well-equipped room and comfy big bed. Provided me with a great gluten free breakfast. Fantastic location, close to the cathedral and other city sites. Short walk to the train station if you are travelling by train. Would definitely recommend.
Stayed 3 nights in Dec 2025