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Moose Hotel And Suites

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Moose Hotel And Suites

Indoor pool
Lobby sitting area
Interior entrance
Front of property - evening/night
Lobby lounge
Immerse yourself in the heart of Downtown District at Moose Hotel And Suites, where upscale comforts meet outdoor adventure. Unwind with a spa treatment, stay active at the gym or indoor pool, and enjoy family-friendly amenities that have impressed previous guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(162 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(87 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 494 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 812 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 10 min walk - 0.8 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪BeaverTails - ‬5 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Good Earth Coffeehouse - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬5 min walk

About this property

Moose Hotel And Suites

Upscale hotel near Banff Centre for Arts and Creativity
Take advantage of a firepit, dry cleaning/laundry services, and a bar at Moose Hotel And Suites. Treat yourself to a manicure/pedicure, a facial, or a body wrap at Meadow Spa + Pools, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and luggage storage
  • A banquet hall, a computer station, and concierge services
  • Guest reviews give top marks for the family-friendly amenities, dining options, and pool
Room features
All 174 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Moose Hotel And Suites?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Sept 21, 2025 start from CA $869.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Moose Hotel And Suites?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Gondola is 2.6 mi (4.2 km) away. Banff Station is 8 minutes by foot.

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Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1668 out of 2095 reviews
Rating 8 - Good. 307 out of 2095 reviews
Rating 6 - Okay. 70 out of 2095 reviews
Rating 4 - Poor. 30 out of 2095 reviews
Rating 2 - Terrible. 20 out of 2095 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Banff.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff…..spacious room…very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would recommend it to anyone.
Stayed 4 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location; comfortable room and great amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, friendly staff and very nice rooms!
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicolas

Liked: Cleanliness
Nicely located
Stayed 3 nights in Jul 2025

8/10 Good

Catalina

Liked: Staff & service
The room was pricey for a small bed and old facilities but the restaurant was delicious
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajaratnam

Liked: Cleanliness, amenities
Nice clean rooms. Staff is very pleasant. Situated downtown, convenient location.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! We loved our stay at the Moose Hotel, we’ll definitely be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay, would definitely go back!
Stayed 4 nights in Jun 2025

10/10 Excellent

DANDAN

Excellent Hotel! Highly recommend !
Stayed 5 nights in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

8/10 Good

Roni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great . The hot pool was super . The restaurant food was just ok .
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Useful laundry on site, and easy hotel layout.
Stayed 1 night in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, hotel fits with local environment
Stayed 3 nights in Jun 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Too bad to pool with a view was under renovation
Stayed 3 nights in Jul 2025

10/10 Excellent

marie-helene

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
We Moose hotel because of it's location to Banff. Easy to walk to shops and dining.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are both very good but the price is expensive even for Banff. We paid over $1200/night for a regular king room. The location of the hotel is very good and the free parking is helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and a great staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Definitely recommended. Get a bigger room for better experience. We upgraded it once we arrived.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ravi Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, location, amenities(pools) and rooms are great and comfortable. Also has EV chargers cherry on the top. Highly Recommend it!
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Very nice hotel. However, did not like breakfast menu.
Stayed 3 nights in Jul 2025