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Reviews of Hampton by Hilton Antwerp Central Station

3 out of 5
Hampton by Hilton Antwerp Central Station
Pelikaanstraat 10-16, Antwerp

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 1003 reviews" "
Rating 8 - Good. 374 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 4 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near central train station and main shopping. Breakfast could be very crowded. Staff very helpful and courteous.
Stayed 6 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff - extremely helpful. Excellent location for train travellers.
Stayed 3 nights in May 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredible and went above and beyond in every way.
Stayed 5 nights in Apr 2024
Response from Guest Service Agent on May 14, 2024
Dear Rhonda,Thank you so much for your wonderful feedback! We’re delighted to hear that our staff went above and beyond to make your stay exceptional. We strive to provide outstanding service and your kind words are truly appreciated. We look forward to welcoming you back soon!

10/10 Excellent

Kim, Stephentown

Travelled with partner
Liked: Staff & service, property conditions & facilities
Directly across from central train station, we picked this hotel for that convenience. We were pleasantly surprised by the superb staff, shining clean/brand new looking property. Definitely a great choice!
Stayed 1 night in May 2024
Response from Guest Service Agent on May 14, 2024
Dear Kim,Thank you for your wonderful review! We're delighted to hear that our convenient location and superb staff exceeded your expectations. It's great to know you found our property clean and well-maintained. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Linda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was very clean and very quiet.
Stayed 4 nights in Apr 2024
Response from Guest Service Agent on May 14, 2024
Dear Linda,Thank you for your review! We're delighted to hear that our staff were friendly and helpful, and that you found your room to be clean and quiet. We strive to provide a comfortable experience for all our guests. We hope to welcome you back soon!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Agent on May 14, 2024
Dear Gary,Thank you for your feedback! We're glad you had a great experience.

10/10 Excellent

Michele

Travelled with group
Liked: Amenities
The staff were wonderful: thoughtful, accommodating, seemed genuinely to care and be helpful.
Stayed 1 night in Apr 2024
Response from Guest Service Agent on May 14, 2024
Dear Michele,Thank you for your lovely review! We're thrilled to hear that our staff were thoughtful, accommodating, and genuinely cared about making your stay enjoyable. Your kind words mean a lot to us, and we hope to welcome you back soon!

8/10 Good

Victoria, LONDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfy hotel, very handily located for the station (and lots of buy gold shops, and fast food restaurants if that's what you want!) but quite a walk to the more historic attractions. It was extremely clean, the bed comfortable, staff friendly and accommodating and the breakfast choices were good, although it was a bit of a scrum both mornings - think the layout could be improved. All-in-all, good value for money, especially as they can arrange a discount on the two nearest carparks if you've travelled by car.
Stayed 2 nights in Apr 2024
Response from Guest Service Agent on May 14, 2024
Dear Victoria,Thank you for your review! We're glad you found our hotel comfortable and conveniently located. We appreciate your feedback on the breakfast layout and will consider improvements. It's great to hear you enjoyed the cleanliness, comfortable bed, friendly staff, and breakfast options. We hope to welcome you back soon!

10/10 Excellent

Emese, Los Gatos

Stayed 1 night in Apr 2024
Response from Guest Service Agent on May 14, 2024
Dear Emese,Thank you for your feedback! We're glad you had a great experience.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for Antwerp if you like convenience to the train. Hotel was SO quiet. Staff was wonderful. Breakfast excellent. I often don't like staying near an train station, but glad I made this decision for Antwerp.
Stayed 3 nights in Apr 2024
Response from Guest Service Agent on May 14, 2024
Dear Pamela,Thank you for your wonderful review! We're delighted that you found our location perfect for your needs and enjoyed the peace and quiet despite being near the train station. It's fantastic to hear that you found our staff wonderful and enjoyed the excellent breakfast. We're glad you made the decision to stay with us and hope to welcome you back in the future!

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Really great location.. hotel team all working really hard to make your stay the best.. good rooms..good breakfast.
Stayed 2 nights in Mar 2024
Response from Guest Service Agent on May 14, 2024
Dear Mark,Thank you for your positive review! We're thrilled to hear that you enjoyed our great location and that our team worked hard to make your stay memorable. It's wonderful to know you found the rooms comfortable and enjoyed the breakfast. We hope to welcome you back for another great stay soon!

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Service Agent on May 14, 2024
Dear Samantha,Thank you for your feedback! We're glad you had a great experience.

8/10 Good

Vlada

Business traveller
Liked: Cleanliness, staff & service, amenities
Business stay, great breakfast, nice staff, room was a little dated.
Stayed 1 night in Jan 2024
Response from Guest Service Agent on May 14, 2024
Dear Vlada,Thank you for your review! We're glad you enjoyed our great breakfast and found our staff friendly. We appreciate your feedback about the room and will take it into consideration for future improvements. We hope to welcome you back for another stay soon!

10/10 Excellent

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Literally across the train station which was very convenient. Breakfast was absolutely delicious. No complaints on this hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Juwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Convenient!
Couldn’t be more convenient to the station, friendly and helpful staff and a comfortable, well-appointed and immaculately clean room.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Antwerp
We got to Antwerp super early the day we checked in to the hotel. The front desk staff actually called housekeeping and had the room made up and has us in for a nap in 20 minutes. Very close to Central Station. Plenty to see and eat.
Stayed 2 nights in Dec 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rasika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean. Comfortable bed. Very good breakfast buffet. Hotel is just opposite to the central station. 5 minutes walk to the city centre.
Stayed 1 night in Nov 2023

10/10 Excellent

Abolfazl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Helpful staff. Very convenient.
Stayed 1 night in Nov 2023

8/10 Good

Rinia

Stayed 2 nights in Nov 2023

8/10 Good

Michael, Buffalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is opposite the train station so it you are arriving by train its a plus plus. If you are driving you have parking garages near by, just have to walk back to the hotel. The staff were very friendly and understanding.
Stayed 1 night in Oct 2023

4/10 Poor

jay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The room was ok, but the temperature was hard monitor. The hallway had weird smell
Stayed 2 nights in Oct 2023

10/10 Excellent

Francisco

Liked: Staff & service, property conditions & facilities
We stepped out of the central train station and the hotel is right across the street. It is conveniently located to the restaurants and Chinatown!
Stayed 3 nights in Oct 2023
Response from Tiny on Oct 30, 2023
Dear Francisco,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, helpful, and very accommodating. Easy access to the train station. Would stay here again.
Stayed 2 nights in Sep 2023
Response from Tiny on Oct 30, 2023
Dear Christy,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tiny on Oct 30, 2023
Dear Adriana,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

10/10 Excellent

Iris, Miami

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to public transportation, quiet, yummy variated breakfast. Best option, will stay again and again
Stayed 4 nights in Jul 2023
Response from Tiny on Oct 30, 2023
Dear Iris,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area has construction near the hotel, staff was great in allowing us to move to room away from noise. Staff was great, location was great, close to shop, train station.
Stayed 3 nights in Sep 2023
Response from Tiny on Oct 30, 2023
Dear James,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Tiny on Oct 30, 2023
Dear Satomi,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel, I just wish I had been warned about the construction works which were taking place on the exterior of the hotel/next door property. A note in the rooms said about them not being allowed to drill before 9am...but just after 8am each morning, there was a loud amount of wall drilling going on. Unfortunately the window in my bedroom had a large crack down it too, unsightly. Reception staff were very nice, breakfast was great. Location to the city is great and access to the station is by falling out of the front door! I would stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hotel staff couldn’t do enough for you. Always cheerful and wanting to help.
Stayed 4 nights in Sep 2023
Response from Tiny on Oct 30, 2023
Dear David,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

10/10 Excellent

Manubhai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Tiny on Oct 30, 2023
Dear Manubhai,Thank you very much for your feedback. I am very pleased with your overall good rating, which shows that you were satisfied and enjoyed your stay. We hope to welcome you more often in the future :)On behalf of our entire team, I wish you another great day!Best regards from Antwerp,Tiny

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kelvin on Sep 11, 2023
Thank you for your recent stay and positive feedbackkind regards

10/10 Excellent

Sam

Stayed 1 night in Aug 2023

10/10 Excellent

Yeama Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent service by Hampton by Hilton and I recommend this hotel to family. Lovely people, breakfast was delicious and we enjoyed our stay as a family. We will definitely come at Hamilton again for future visits to Belguim Antwerp
Stayed 3 nights in Aug 2023
Response from Guest Service Agent on Aug 30, 2023
Dear Yeama Maria, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Hampton by Hilton Antwerp Central Station team

10/10 Excellent

Mandy, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great location, walking distance to all restaurants. To top it off our customer service representative was the best!
Stayed 2 nights in Aug 2023
Response from Guest Service Agent on Aug 30, 2023
Dear Mandy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Hampton by Hilton Antwerp Central Station team

8/10 Good

Sylvia

Travelled with family
Liked: Property conditions & facilities
Just in the heart of the city. In the family room, i was, there is no fridge, there should be fridge for the rooms all.
Stayed 1 night in Aug 2023
Response from Guest Service Agent on Aug 30, 2023
Dear Sylvia, Thank you for taking the time to share your feedback. Unfortunately, due to Hampton brand standards there is no fridge in our standard rooms. Please note that you are always able to store something in the fridge at the reception.Sincerely,Hampton by Hilton Antwerp Central Station team

10/10 Excellent

andrew

Stayed 4 nights in Aug 2023
Response from Guest Service Agent on Aug 30, 2023
Dear Andrew,Thank you for your review! We’re happy to hear you enjoyed your stay at Hampton by Hilton Antwerp Central Station, and look forward to welcoming you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a great location.
Comfortable stay in a great location. Good, varied breakfasts. Room was well-equipped, but a fridge would have been a nice addition. I booked as it advertised having parking, however I later found out this was almost €20 a day, so it ended up being an expensive option.
Stayed 3 nights in Jul 2023
Response from JB on Aug 1, 2023
Dear Guest,Thank you very much for taking the time to leave us a review. I'm glad to hear that you enjoyed our varied breakfast options and the location of the hotel was to your liking. Thank you for informing us on your thoughts with regards to the parking, we will do our best to straighten out any possibilities of any other guests misunderstanding our parking options, and the prices.We're looking forward to welcoming you back again to our fine establishment on your next visit.Kind regards,Junior O.AGuest Service AgentHampton by Hilton Antwerp Central Station

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay Thank you
Stayed 1 night in Jul 2023
Response from JB on Aug 1, 2023
Dear Mark,Thank you for taking the time to leave us a review. There was little that wasn't to your liking, according to the score that you gave us. However, if you do happen to think of something that could have been better during your stay here, please do not hesitate to let us know.We will make it our mission to make your next stay with us even better.Warm regards,Junior O.AGuest Service AgentHampton by Hilton Antwerp Central Station

10/10 Excellent

Jay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Right at the train station. It was perfect for our rainy day arrival. Huge room and great free breakfast.
Stayed 1 night in Jul 2023
Response from Guest Service Agent on Aug 30, 2023
Dear Jay, Thank you very much for taking the time to leave us a fantastic review of your stay. We are so pleased you enjoyed your visit, and hope very much to have the opportunity to welcome you back again soon! With kind regards,Hampton by Hilton Antwerp Central Station team

10/10 Excellent

Julio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is across the tren station, very convenient, very clean, breakfast included.
Stayed 4 nights in Jul 2023
Response from Guest Service Agent on Aug 30, 2023
Dear Julio, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Hampton by Hilton Antwerp Central Station team

10/10 Excellent

Chrsitine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Guest Service Agent on Aug 23, 2023
Dear Christine,Thank you for this 5-star review score. Always great to see that everything was perfect for you. Hopefully see you another time in Antwerp.Greetings,Team Hampton Antwerp Central Station

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilites opposite Antwerp Central station
Really nice hotel ideally situated opposite Antwerp Central train station. The room was nice and spacious. And its nice to have tea and coffee facilites in the bedrooms. Breakfast was good but the fry-up do not do too well under the heat lamps. But this is just a minor negativre in an overall most enjoyable stay.
Stayed 1 night in Jul 2023

8/10 Good

Angelos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and the family room was excellent Thanks
Stayed 2 nights in Jul 2023
Response from JB on Jul 6, 2023
Dear Mr. Angelos,Thank you very much for taking the time to give us some feedback: it's the only navigation we get in our field.It's good to hear that you enjoyed your stay with us. If you do end up thinking of something that could have been improved, please do let us know. We would really love to receive a 5 out of 5 from you next time. There's still room for improvement!Kind regards,Junior O.AGuest Service AgentHampton by Hilton Antwerp Central Station

10/10 Excellent

CARL

Liked: Cleanliness, property conditions & facilities, room comfort
Staff were excellent and a credit to the company. Nothing was too much trouble and done with a smile.
Stayed 3 nights in Jun 2023
Response from JB on Jul 5, 2023
Dear Carl,Thank you very much for your kind review. Our staff really are a credit to the company and I'm sure they'll be delighted to hear that you noticed their great spirit of Hamptonality. If there's anything that we can do to make your next stay with us even better, please do not hesitate to let us know. Once more, a big shout of thanks for your feedback, and have a lovely rest of your day.Warm regards,Junior O.AGuest Service AgentHampton by Hilton Antwerp Central Station

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay it’s the best place I could have picked for a stay.
Stayed 2 nights in Jun 2023
Response from JB on Jul 3, 2023
Dear Mrs. Sara,Lovely to hear that you would describe our hotel as "the best place I could have picked for a stay"; it's really heartwarming.If you do end up thinking of anything that we could have done to make your stay with us even better, please do not hesitate to let us know.We're looking forward to seeing you again at the hotel.Kind regards,Junior O.AGuest Service AgentHampton by Hilton Antwerp Central Station

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned with good breakfast, high standard rooms. Price was okay and worth paying a bit extra for a hotel like this. Staff very helpful.
Stayed 3 nights in Jun 2023
Response from JB on Jul 3, 2023
Dear Mr. RobertThank you for your kind review. It's good to know that you felt that you got your money's worth. If there's anything that does come to mind which would have made your stay with us even better, please do not hesitate to let us know.Do have a lovely rest of your day, and we are looking forward to seeing you here again very soon.Best regards,Junior O.AGuest Service AgentHampton by Hilton Antwerp Central Station