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"Hotel was lovely!!! Clean rooms and public areas of hotel. Plug in sink didn’t hold water which was a problem for sterilising baby’s bottles and the beds were a little hard. Everything else great though, staff in restaurant/var particularly lovely for drinks and at breakfast! "

"Great location, very close to city centre. Easy to walk everywhere we wanted to visit. Breakfast was great, with a good selection of hot and cold options. Our room was lovely and spotlessly clean."

"Would be very nice to be able to use the HDMI inputs for displaying computer on large TV screen"

"Staff are always awesome to deal with. The rooms and bed are comfortable and great for a good nights sleep."

"Hotel is a great location, lovely walk into the city centre or catch the bus. Staff are so friendly and extremely helpful. Bedrooms are spacious and clean. Breakfast os tasty and plentiful. The only thin that lets the hotel down is the outside, aesthetically its not the nicest looking hotel once inside its absolutely fine. Highly recommend and would definitely stay here again."

"We had a great stay at the hotel. The room was fine for 2 adults and 2 small children. Only minor complaint was the parking appeared to be over subscribed but we managed to deal with this"

"Very welcoming at reception, lovely restaurant & bar area. I stayed with my daughter and granddaughter in a room with a queen bed & a sofa bed, both were very comfortable- large tv screen & mini fridge. We had a very enjoyable weekend."

"The hotel appeared very nice on first impressions. The staff were friendly and helpful. The room was large, clean and tidy with a lovely river view. The only negative was the pillows were very flat so next time would ask for extras or bring my own. Very nice hotel would highly recommend. Excellent location in the centre of York."

"Lovely place to stay out of town and surrounded by beautiful gardens. There is a bus about 50m away that goes to York. Great place to stay and explore the area, then come home to an excellent spa and gym. Only grizzle is that the pillows weren’t great and I think if you’re staying there you should get a spa towel without paying for it! Make sure to book any spa treatment or restaurant early as they book out. "