Title: Novotel York Centre (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel York Centre Travelers start their day with an international breakfast before walking to Jorvik Viking Centre, then return to rejuvenate in the hotel's sauna or swimming pool ## Photo gallery for Novotel York Centre ![Exterior - Novotel York Centre (York)](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/21aac540.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Novotel York Centre (York)](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/aaae088c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Double Room, 1 Queen Bed with Sofa bed - Novotel York Centre (York)](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/0b1af2be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Novotel York Centre (York)](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/dff926f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel York Centre (York)](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/4c4da0f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near York's historic city walls, Novotel York Centre offers international dishes at the Gourmet Bar. Guests can relax in the sauna, swim in the indoor pool, or enjoy views from the terrace. Practical amenities include dry cleaning services and luggage storage. ## Reviews 8.6 Excellent ## Popular amenities - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 11 - Jan. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9583&PinnedHotelID=9583&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Executive Room, 1 Queen Bed with Sofa bed ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/ecbdb409.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed with Sofa bed ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Sofa bed - twin Blackout drapes/curtains Eco-friendly toiletries - 237 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Room, 1 Queen Bed with Sofa bed ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/ecbdb409.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed 8.0 Very good 52 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Hypo-allergenic bedding Sofa bed - twin Blackout drapes/curtains - 183 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/bea615b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.2 Wonderful 9 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Eco-friendly toiletries Private bathroom - Sleeps 3 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Superior Room, 1 Queen Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/20453963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 8.8 Excellent 53 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Eco-friendly toiletries Private bathroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 1 Queen Bed with Sofa bed ![Deluxe Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/cf949389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed with Sofa bed 9.6 Exceptional 4 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge TV Sofa bed Blackout drapes/curtains Eco-friendly toiletries - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 1 Queen Bed with Sofa bed ![Junior Suite, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/3179b8ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed with Sofa bed 8.0 Very good 3 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge TV Separate bedroom Sofa bed - twin Blackout drapes/curtains - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### Superior Room, 1 Queen Bed, Accessible ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Eco-friendly toiletries Private bathroom - Sleeps 2 - 1 Queen Bed ### View all photos for Family Double Room, 1 Queen Bed with Sofa bed ![Family Double Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/10000/9600/9583/1890d9b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 1 Queen Bed with Sofa bed 8.6 Excellent 23 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Sofa bed - double Blackout drapes/curtains Eco-friendly toiletries - 215 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Novotel-York-Centre.h9583.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Novotel-York-Centre.h9583.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.95290%2C-1.07761&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y7efbNobOTbKeJTxEVwK1jW7MgI=) Fishergate, York, England, YO10 4FD #### What's nearby - York Barbican \- 3 min walk \- 0.3 km - Jorvik Viking Centre \- 8 min walk \- 0.7 km - York City Walls \- 8 min walk \- 0.7 km - Shambles \- 9 min walk \- 0.8 km - York Christmas Market \- 9 min walk \- 0.8 km #### Getting around - York (QQY-York Train Station) - 5 min drive - Leeds (LBA-Leeds Bradford) - 55 min drive #### Restaurants - ‪The Postern Gate - ‬4 min walk - ‪The Masons Arms - ‬3 min walk - ‪Tabanco by Ambiente - ‬8 min walk - ‪Edinburgh Arms - ‬2 min walk - ‪Bison Coffee House - ‬6 min walk ## About this property ### Novotel York Centre Upscale hotel near Shambles York Minster and York Racecourse are located near Novotel York Centre, which provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, Gourmet Bar, features international cuisine. Free in-room WiFi and conference space are available to all guests. You'll also enjoy the following perks during your stay: - An indoor pool - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Express check-out, a banquet hall, and a TV in the lobby - A 24-hour front desk, a computer station, and smoke-free premises - Guest reviews speak highly of the breakfast, helpful staff, and walkable location Room features All 146 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and shower/tub combinations - 55-inch TVs with digital channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/68000000/67330000/67320100/67320076/b615da65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton York Piccadilly City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,478 reviews CA $104 CA $125 total includes taxes & fees Jan 15 - Jan 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=67320076&PinnedHotelID=67320076&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/10000/1100/1005/b271c268.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel York Bishophill - Free WiFi - Restaurant - Air conditioning - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,434 reviews CA $108 CA $130 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=5388905&PinnedHotelID=5388905&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/e952db3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo York by IHG City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,248 reviews CA $110 CA $132 total includes taxes & fees Jan 15 - Jan 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/570000/564500/564409/3642fb24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elmbank York, Tapestry Collection by Hilton South Bank - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews CA $104 CA $125 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=564409&PinnedHotelID=564409&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/0f89a04d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton York The Groves - Pet friendly - Free WiFi - Restaurant - Gym 7.8 Good 1,002 reviews CA $106 CA $127 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (GBP 19 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Gourmet Bar ### Things to do - Indoor pool - Sauna - TV in common areas ### Family friendly - In-room crib - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 2,153 square feet of conference space - Computer station - Meeting rooms ### Outdoors - On the riverwalk - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Assistive listening devices - Assistive listening devices in meeting rooms - Elevator - Handrails in stairways - Low-height view port in door - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 1 building - 4 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1986 - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 55-inch TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - LED lighting - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:30 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: GBP 40 Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 40 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 18 per person - Self parking fee: GBP 19 per night - Pet fee: GBP 20 per pet, per night - Service animals are exempt from fees - Early check-in fee: GBP 40 (subject to availability) - Late check-out fee: GBP 40 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel York Centre Hotel Novotel Hotel Novotel Hotel York Centre Novotel York Centre Accor York Centre Hotel Novotel York Novotel York Centre Hotel York York Novotel Novotel York Centre York Novotel York Centre Hotel Novotel York Centre Hotel York ## Frequently asked questions ### Does Novotel York Centre have a pool? ### How much does it cost to stay at Novotel York Centre? ### Is Novotel York Centre pet-friendly? ### How much is parking? ### What time is check-in at Novotel York Centre? ### What time is check-out at Novotel York Centre? ### Where is Novotel York Centre located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel York Centre Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 2.0 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 533 8 - Good 308 6 - Okay 114 4 - Poor 36 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### Svetoslav Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, 10min walk from centre of York. The staff is lovely, nice and clean room. ##### Svetoslav Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Alfredo S Dec 16, 2025 Liked: Cleanliness, property conditions & facilities The room was in great condition The staff was very friendly! ![I’d like to say thank you and recognize Lilly pictured here with me in this photo. She was very sweet and kind. She offered many good suggestions for sightseeing and excellent recommendations for restaurants.](https://a.travel-assets.com/ugc/hotel-reviews/984f5174-a29e-4041-8338-f3f8fe462510-1765849135495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alfredo S Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### andrea Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and spacious room with excellent service and breakfast ##### andrea Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Cansu Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great family hotel! Only 15 mins to city center. Had a queen room with a sofa bed, very spacious comparing to other hotels with stayed before. ##### Cansu Stayed 2 nights in Dec 2025 ### 8/10 Good #### Adam Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean. ##### Adam Stayed 1 night in Dec 2025 ### 8/10 Good #### Vincent Nov 10, 2025 Liked: Cleanliness, property conditions & facilities Modern comfortable hotel with good breakfast. The staff were nice and friendly and bedroom was good. ##### Vincent Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### David Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Really nice stay, we booked 2 rooms and they were adjoining which was good, hotel lobby and bar are very nice spaces to be and the breakfast whilst a little expensive was excellent with loads of choice and good quality food, would definitely stay here again. ##### David Stayed 2 nights in Oct 2025 ### 8/10 Good #### Charles Jan 3, 2026 Liked: Cleanliness, staff & service, property conditions & facilities St ##### Charles Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Katharine Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, courteous staff. Nice pool and sauna. Restaurant and buffet breakfast really good. ##### Katharine Stayed 3 nights in Nov 2025 ### 8/10 Good #### Qiying Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very convenient location and great parking lot ##### Qiying Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Andrew Nov 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities the staff were all very pleasant and efficient the reception area was comfortable the breakfast was what one expects in a modern hotel these days but better than many. ##### Andrew Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Deborah Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort From a big beautiful clean room to the wonderful staff and the fantastic food in the restaurant, made our stay so enjoyable m, will definitely be back ##### Deborah Stayed 1 night in Oct 2025 ### 10/10 Excellent #### John Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and dog friendly! Great location and dog friendly! ##### John Stayed 2 nights in Sep 2025 ### 8/10 Good #### Paul Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a great spot near the river ouse and is an easy and quick walk in to town. ##### Paul Stayed 3 nights in Sep 2025 ### 8/10 Good #### Alan Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Drinks we're quiet good ##### Alan Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rebecca Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very nice for me and my partners 3 night stay, we especially loved breakfast ##### Rebecca Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Barry Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We thought the hotel was great. Where the Novotel hotel is, everything you want and need is within walking distance. Again great place. ##### Barry Stayed 3 nights in Sep 2025 ### 8/10 Good #### Terence Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Great location for a short visit to York the staff were friendly and efficent ##### Terence Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gillian Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Visit to Barbican, hotel. Lovely hotel, great location for centre of York & Barbican. Parking £17, but is secure. Hotel staff are lovely, so us the food in the bar. ##### Gillian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sophie Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect hotel! Highly recommend ##### Sophie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kevin Aug 17, 2025 Liked: Amenities Nice hotel, nice rooms, nice restaurant, will definitely be going back ##### Kevin Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Dave Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was modern and clean. Food was delicious but bar a bit expensive. ##### Dave Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ashleigh Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very central Easy walk into centre 10 mins max, room spacious with great facilities ##### Ashleigh Stayed 3 nights in Sep 2025 ### 8/10 Good #### Margaret Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Had a good stay staff were friendly and pleasant food was good the only down side was that in the room everything was clean and comfortable except the bathroom which really needed sorted there was paint splashed on the door and skirting. ##### Margaret Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Catherine Jan 3, 2026 Liked: Amenities Disliked: Cleanliness Had issues with the room not being clean- sweets on bedside table, bathroom & sofa bed caked in dust/grime & clearly never been cleaned. Had to ask 3 times at reception before the room was properly clean & ended up discussing with a second manager on checkout as the one discussed with initially offered part refund as she was unable to move us to a different room then never got back to me. The manager (Peter Steadman) who eventually sorted things out for me was excellent and took my complaint seriously. Shame it needed to come to this though. Other than that the hotel was great - comfy bed, shower and bath in bathroom, nice breakfast, pool ![](https://a.travel-assets.com/ugc/hotel-reviews/ecc2036f-be2e-4034-87f1-41f89b96e8d6-1767461848105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedside table ](https://a.travel-assets.com/ugc/hotel-reviews/c2d37539-6f59-4dee-baca-9b664a326c3d-1767461848405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Under sofa bed (dropped pen & had to go under to find it)](https://a.travel-assets.com/ugc/hotel-reviews/9c7aa639-b3d0-4fa0-b634-0caf218a0753-1767461847919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sofa bed](https://a.travel-assets.com/ugc/hotel-reviews/406390d2-4e1f-402e-8b7a-9edc5527559f-1767461848264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Catherine Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Grand, York](https://www.expedia.ca/York-Hotels-The-Grand.h3697588.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Radisson Hotel York](https://www.expedia.ca/York-Hotels-Park-Inn-By-Radisson-York-City-Center.h1005.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)